HEV Warning light comes on and says HEV malfunction, stop car. Within seconds the car shuts off and has no brakes and then stops in road construction, blocking up an entire lane of traffic, as there was no shoulder because of barricades. I panic as I can-€™t get out without getting ran over. After sitting for 5 minutes, car restarts and drives away ok. Car has done this off and on for 2 years. After the first incident, I took it to Kia of New Bern who charged me $400 to -€œupdate software-€ according to a TSB, even though it was under warranty. After getting the car back, the next day the warning came back on. I called Kia of New Bern and they said they will charge another diagnostics fee I couldn-€™t afford, so I didn-€™t go back. There are many others who have had the same issue with their KIA Hybrids. These cars are a danger to their drivers and the unknowing public who share the roads with them. KIA Should be ashamed of the amount of cars experiencing this issue and their lack of solutions to fix it.

- New Bern, NC, USA

Last Friday(01/20/2023), I was driving my car suddenly out of nowhere my car slowed down and wouldn-€™t start. It has just been 20days since I last serviced. Engine light was on and the other two lights where on as well. I towed it to Kia dealership and after diagnosing they said there has been a lot of fuel leak and issue with the starter so the car wouldn-€™t turn on. I-€™m not sure if this isn-€™t a recall, because my car was completely fine before this incident. The dealer quoted me around $560 for the fuel tube and $890 for the starter.

- Plantation , FL, USA

I received a recall notice for my vehicle on April 15, 2022 disclosing that the defect is a low pressure fuel tube that can cause a fire in my engine. Kia said they did not have a remedy for this problem but would send another letter when they one. I went to the dealership in June and they scheduled an appointment for my car to be serviced. When I arrived on 6/7/22 for my appointment they said "did I read the letter"" They still did not have a remedy for this dangerous problem. As of 8/5/22 there has been no communication from Kia. Is there any assistance available to replace this part" Thank you.

- Tamarac, FL, USA

Interim recall notice recieved April 15, 2022 from Kia via mail. May 29, 2022 car starts smelling like fuel inside and outside cabin. Visible Leak detected in garage floor and again on driveway. Contacted Kia Corp and was told to have it towed to North County Kia. Dealership confirms leak to be associated with recall issue but cannot repair it bc the recall isn't published and there is no fix for issue. I was charged $160 for a diagnostic fee. Part is not available and quoted me $670 for repair out of pocket when part is available. Offered no loaner or resolution but was asked to get car towed off their lot. Called Kia Corp again and was told they would escalate my case to their case resolution team but don't expect a call until 3 to 5 business days later. The average wait to get through to a live human at Kia Corporate is 1 hour minimum and noone seems to think the issue I have is serious or warrants any immediate attention. I was told to rent a car and wait for notification when recall is ready.

- San Diego, CA, USA

My vehicle has developed a fuel leak at the same point of failure described on Feb 17, 2022 Manufacturer Recall NumberSC228, NHTSA Recall Number22V093, Recall StatusRecall Incomplete. The Community Kia dealership in Baytown, TX has had my vehicle since May 12, only 3 days now, and saying that it's not an active recall and doesn't have parts to repair my vehicle. I have had this leak verified by an independent mechanic, and the dealership has supplied a video to the Kia Techline support for warranty approval. I am not happy that it has been 3 months since Kia initially sent out this recall and still does not have a remedy. I am also unhappy that Kia is not supplying me with a rental vehicle while this warranty parts issue is resolved. My vehicle was towed to the dealership.

- Houston, TX, USA

Low pressure fuel line start leaking, creating a fire hazard for me and my family. You can smell the fuel inside the cabin while you're driving. I did take the car to the dealership and they told me is not a recall on my car at this moment. No warning lights came on.

- Camby, IN, USA

Smell fuel and smoke inside the vehicle

- Belle Glade, FL, USA

Failed Emissions Test for Engine light being on. Took to mechanic and he specified that it was my gas cap that needed replacing and I did so, but light is still on. No leakage was present at the time when mechanic checked, however, in the past there was a smell of gas inside the vehicle but it's no longer present at the moment.

- Capitol Heights, MD, USA

UNKNOWN.. but the first time anything actually happen i was driving on the highway and all of a sudden I started to smell something weird and all the safety lights turned on the engine started smoking my acceleration wasn't working I can't put it in neutral nothing else is working I got lucky I was able to pull off to the side of the highway we where in a very dangerous spot the car wouldn't start back up at all and I have no communication we were stuck there for 3 hours until my dad found finally found us because he knew something was off why we weren't home for so long a close friend have to my house and that's words been parked ever since

- Lakewood, CO, USA

Smell of fuel check engine light came on and announcement was made, got diagnosed read code P0456 evaporative emission system leak detected. The vehicle was in motion.

- Greensboro, NC, USA

The contact owns a 2014 Kia Optima. The contact stated that while driving at 45 mph, an abnormal odor appeared under the hood. The contact depressed the brake pedal and the vehicle accelerate forward, causing the contact to crash into another vehicle who was making a U-turn. The contact tried to gain control of the steering wheel as the vehicle went up in flames. The contact managed to crash into a ditch. The contact got out ran to the other side of the vehicle where his fianc was unconscious. The contact managed to cut the seatbelt in order to release and drag her out the vehicle. The contact went back to retrieve items but the vehicle then engulfed in flames causing an explosion. The airbags deployed. A police report was made. The fire department extinguished the flames. The contact fractured his right wrist, right ankle and sustained severe burn to his body that required medical attention. The contacts fianc who was seated in the front passenger side sustained injuries to her left legs, wrists, right foot and ankle fractured, fire burned through out her body causing her to lose her lower intestine. The contacts fianc was in a coma and in the hospital for over 90 days. There was a vehicle who made a U-turn in front prior to the vehicle catching on fire and it was informed to the contact that the driver of that vehicle died. The vehicle was deemed totaled by the insurance company. The contact mentioned that he had a recall repair performed on his vehicle 4 months prior to the failure that occurred. The contact received NHTSA campaign number: 20V100000 (fuel system, gasoline) April 13, 2020 which the contact believes caused the failure that occurred. The failure mileage was approximately 72,000.

- Delray Beach, FL, USA

We were getting off the highway headed home the car made a loud noise as we were approaching the light one I've never heard before I didn't think anything of it so as we pulled off from the light got down the street the car just locked up and shut off like there was a flash of light or something coming from the hood and it didn't want to stop scared me and my kids so after I made sure everything was okay I waited til we stopped put it back in park and turned my key back over to pull over out the street fully so I can check it there it was my alternator bracket broke without a clue why no physical contact or anything whatsoever alternator is not damaged neither was the belt on it bad I know that when I took it to a mechanic and that's another thing no one nowhere could give me and answer for it so it's like it overheated it off and broke the engine piece my only theory nothing else is damaged around it or anything so that's weird for a piece to just break so I did research on the Kia Optima and stumbled across the overheation and the fueling problem.

- Birmingham, AL, USA

Driving on city street car caught on fire. Engine seized.

- Fairmont, NC, USA

The contact owns a 2014 Kia Optima. The contact received notification of NHTSA campaign number: 20V100000 (fuel system, gasoline) however, the part to do the recall repair was unavailable. Berwyn Kia (7050 ogden ave, berwyn, il 60402) was contacted and confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Chicago, IL, USA

I have a 2014 Kia Optima that I purchased 3 years ago. My car lost all power on the highway and the motor is making a knocking noise I've taken it to my Kia dealer who always does my oil changes and they are saying that I need a new motor but no recalls are falling U see my VIN in their paperwork. Everything is always up to date on my vehicle oil changes to detailing once a week and this happens out of no where but my insurance states that under my VIN I have 2 recalls one for the motor and my Kia dealer is refusing to check or replace it after my complaint I have contacted Kia 1-800 number and they have also stated that I have a lifetime warranty on my motor and that I have in fact 2 recalls on my vehicle that I should take it into the nearest Kia dealer but I have done that and they denied

- Beaumont, TX, USA

I have a Kia Optima 2014 Kia Optima love my car. There's only one bad thing I go do my recall on March 28 2019 it says everything had passed but in reality. The service that they did was careless 9 months later my car is bad motor. Has 130,000 that's what 20,000 dollar is worth wow. They did my oil Kia change they put the wrong oil 5-30 really that for Kia turbo and Kia Optima 5-20 now my car is in a mechanic. I need my car fix, I did my recall thought it was for a cause but I gues it wasn't. I need my car fix ! my car stop in the middle iff the 57 South freeway.. Kia Optima in pomona

- Upland, CA, USA

I took my car in after smelling fuel and they said there was a tear in my fuel line and it needed to be replaced. My car was included in the recall but Kia would not pay for the repairs because when they previously reviewed for recall issues they said there was no issues found. I attempted to contact Kia and they did not get back to me.

- Scottsdale, AZ, USA

The contact owns a 2014 Kia Optima. When the vehicle was first started, a knocking sound emerged from the engine compartment. There were no warning indicators illuminated. The vehicle was taken to an independent mechanic who determined that an attachment to the fuel line was fractured and needed to be replaced. The manufacturer was notified of the failure and stated that the VIN was not included in NHTSA campaign number: 18V097000 (fuel system gasoline, engine). The vehicle was not repaired. The approximate failure mileage was 75,000.

- Fredericksburg, VA, USA

There was a recall on the Kia Optimas for the tod bearings in the engine. I had the recall done on April 8 2019. As of 7/22/19 the same code P1326 and symptoms arw are happening again which are check engine light blinking the car is in limp mode the car was smoking and it can't go over a certain speed

- Rocky Point, NY, USA

My car (2014 Kia Optima) started having a faint gas smell about two days ago, I thought the gas smell was because I had gotten gas and some was on my shoe. I found out today that my direct injection fuel pump on the engine is the problem. The guy at the shop said the car could have blown up at anytime, and that I was blessed. I called the Kia dealership because the engine locked up on me in September of 2017. The dealership told me they replaced a part, but is now telling me they replaced the entire engine. The problem that the car is having now is not under a recall. I don't feel safe in my car because this is the second time something tragic could have happened due to something that was not my fault. I am sending this to warn other Kia drivers to be careful.

- Montgomery, AL, USA