10.0

really awful
Crashes / Fires:
1 / 1
Injuries / Deaths:
1 / 0
Average Mileage:
42,500 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Kia Optima Hybrid wheels / hubs problems

wheels / hubs problem

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2012 Kia Optima Hybrid Owner Comments

problem #2

Jul 292018

Optima Hybrid

  • 60,000 miles

A D V E R T I S E M E N T S

While driving the vehicle on the highway upon acceleration the rpms spiked and there was a clicking noise. After releasing the accelerator there was a loud noise like a broken muffler then the car lost power. Pulling to the shoulder the car began to smoke and shortly after stopping the vehicle caught fire from somewhere under the hood which spread to the entire front of the vehicle which then became engulfed in flames before a fire crew could extinguish.

- Escondido, CA, USA

problem #1

Nov 032013

Optima Hybrid

  • 25,000 miles
On 11/3, my wife was in accident in our optima, wherein she was T-boned. She was driving approximately 30mph, when another driver drove through a stop sign and, presumably, accelerated into the middle of the driver side of our car. None of the airbags deployed, and we're convinced that one should have. After speaking to the body shop, they tell me that "the sensors are designed to deploy only when the car is hit just the right way." Likewise, Kia responded that, "it's our opinion (based on a photograph I provided) that the location of the impact and its force wouldn't have triggered the deployment of airbags." In response to that, I asked, "clearly, you know what doesn't constitute the deployment, but what criteria would be necessary for the airbags to deploy." Every time I ask, they say there is no hard-and-fast answer. I've also asked if it makes sense for Kia to see the vehicle or ask the body shop for the results of their sensor-testing before making an opinion. To that, the Kia rep said, "no, we wouldn't do that. Our airbag-specialist's opinion is conclusive."

- Bradenton, FL, USA

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