This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Electrical interior light turn on when you lean on the arm rest also got a oil change and the oil light will not reset cause there is a malfunction in the oil pressure
The vehicle has had a hybrid safety warning lighting up. It goes on and then the vehicle powers down to 25 mph. This happens at random when driving specially in cold weather.
While I was driving my 2013 Kia Optima hybrid this morning. While driving, I suddenly got a warning message that said "hybrid system failure stop safely do not drive". I pulled over and smelled what seemed to be fire, but saw nothing. I called my fianc to let him know what was going on and the cabin started filling with smoke. I jumped out of the car and popped the trunk. There were flames shooting out of the hybrid system. The fire was extinguished, the car is now sitting in a tow yard. I take very good care of my car. There is nothing that I would have done or could have done to cause this.
From a stop at a light or intersection, over seven (7) times the car has jolted forward and stopped abruptly, losing most power to the motor at that point. Audible alarms ring and the dashboard has read both "hybrid system warning! immediately stop and do not drive" and "check charging system". this has happened during left turns with oncoming traffic that then has to slow as I slowly creep out of the intersection.
The mpg has decreased from 38-40 mpg to 30 mpg since I had the fuel injection service performed. The dealer offers no help. Wish I never had it done.....I get sudden surges of acceleration while driving on the highway. I've had to apply the brakes to slow down. Since this is an intermittent problem the dealer states they cannot help me. The newest issue is when turning the temperature down in the car to low it kicks on the ac. This too is an intermittent problem. I actually showed the service manager the problem yesterday and was able to replicate the issue more than 6 times, first he told me it was normal, then said he would check in to it. Scheduled an appt today for follow up and it is not acting out today. He said I can pay to have the mechanics check it out but since it is intermittent he doesn't think he can help me. Even though he witnessed it yesterday, he says sorry. They treated me like I was making all this stuff up. The dealership is the last place I want to spend my day, especially spending this kind of money. I have been to the dealer several times for the same issues without any answers. They are losing a customer !
Vehicle surged forward while in motion to park in a parking space. Brakes failed to stop vehicle from a very slow speed of 5-10 mph approximately. Has done this on occasion at highway speed a sudden surge so a braking would relieve problem.
Shortly after purchase took a trip to Texas to see my daughter. On three separate occasions on that trip; was going down the interstate with the cruise control set, all of the sudden it started accelerating all on it's own... the 1st time I questioned if I had accidently bumped something, the 2nd also and the 3rd allowed it to act on its own and before I knew it was almost 100mph. Thankfully the brake engages.. when I returned home I immediately took it in for check and was told they could not recreate the problem so nothing could be done.. it is currently at the dealer for the 5th occasion regarding the same issue.. I am afraid for my safety and the safety of others having this issue. I have been told if they can not recreate the issue there is nothing they can repair..
A D V E R T I S E M E N T S
- Merrillville, IN, USA