This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The consumer purchased two 2002 Kia Rios, the first vehicle was fine. The other vehicle within 30 days of purchase at approximately 100 miles, died. This did not happen at any certain speed. The vehicle has been taken into the dealership over 14 times and they have not replaced anything. They have reprogrammed the computer numerous times. The vehicle will work for awhile, no specific time, and then die again. Consumer's daughter actually drove vehicle which was located in South Carolina. The visor was replaced. The interior light would not go off, the dealer stated it was a pinched wire. The liftgate latch was replaced and the parking brake was adjusted.
No accident yet on this defect. We have noticed over the past 2 years of driving this vehicle a serious defect in the way the dash is constructed that seriously obstucts both viewing of the road through the windshield by the driver and viewing the dash instrumentation (speedometer, etc) virtually impossible under normal driving conditions. On a suny day, the black plastic material used in the dash construction around the instrument panel is so reflective, that often with the sun coming in through the rear or a side window, it becomes impossible to see the instrumentation in the dash due to reflective glare off the black plastic in front of the clear plastic that covers the speedometer, etc. It is so bad that occasionally we have to put a piece of paper or another non-reflective object behind the steering wheel and in front of the speedometer in order to read the instrumentation. Even more disturbing is the same phenomenon when the sun is streaming into the car, particularly from the front or a side window, that the reflection off of the black plastic onto the inside of the windshield is so bad that we often cannot see out of the windshield without putting a piece of paper or some other substance down to cut the glare down. This is an extremely dangerous situation, and it's only a matter of time before something serious happens as a result of being unable to see clearly.
- Federal Way, WA, USA
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- Amarillo, TX, USA