Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

5.5

fairly significant
Crashes / Fires:
0 / 2
Injuries / Deaths:
0 / 0
Average Mileage:
16,187 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Kia Rio electrical problems

electrical problem

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2013 Kia Rio Owner Comments

problem #6

Sep 162016

Rio

  • 28,200 miles

A D V E R T I S E M E N T S

Just bought a 2013 Rio with 28,000 miles on it on 9/2/16. The car sat in our driveway all last week because we were on vacation, so we maybe put 100 miles on it and drove it 4 times. Drove 20 minutes round trip to the post office yesterday, parked in driveway and went back into house to work. Wife came home from work about 10 minutes later and came running in the house saying the new car is on fire. Called 911 and before fire department was able to get there, the flames were as high as our second floor windows. Car was parked about 10-15 feet away from house, but the heat damaged part of our house as well. I have contacted insurance, but I really feel this is a Kia issue / problem, and we really should not have to use insurance to replace the car. This car is still under manufacture warranty, and they need to be held accountable. Then last night after the tow company came, we started researching this and have found many, many 2012-2014 Kia's doing this. I logged a complaint on your Kia's website, but have not got a response back yet, and yes, I feel I should get a response over the weekend. Our car burst into flames, damaged part of our house from the heat, and it could of been much worse, especially if I parked the car in the garage yesterday. Would really like to hear from Kia, or other owners that have had this problem. It seems that with all of the google hits about Kia's catching fire, there should have been a recall on any of the models that have had this problem, and get them either fixed, or off of the road, at Kia's expense.

- Hermitage, TN, USA

problem #5

May 212015

Rio

  • 1,900 miles
ON2 occasions I requested my service department look at the radio when the car was taken in for the second check. Both times the service department stated he had forgotten but sure it was nothing to worry about newer cars are sensitive a pump in the road can make the radio jump second time the tire pressure as well as the radio jumping I was told the same nothing to worry about they will be sure to check it on the next visit. April 2015 I hit a pot hole the clutch hit the floor. I immediately pull into a gas station to add fluid to the chamber. The chamber was full. I pumped the clutch it came to the top like it is suppose to I drove home cautiously. The next day went to leave clutch on the floor. I had the car towed in. I then called my insurance company&made a claim. Then I called the service department. I was told it would be days before my car would be looked at. The weekend came& went by Tuesday they had good news & bad! one was covered the other not! how much" $1,200. They explain I needed a clutch & a slave cylinder. I agued I have driven stick all my life and at 14000 no way. They argued with me for a few minutes. I then told them I'd send in my own specialist because there was no way. Look at it again call me when you have the real issue. One day later they call come get your car! what yesterday it needs $1,200 in damages now it is a miracle it needs nothing? they replied come pick up your car. I need to call my insurance. They replied you reported it to your insurance" I hit a pothole. My insurance went out & found no issue due to the pit hole but later I found out they did see or found out it had mechanical issue. I a had picked up my car. 3 weeks later driving 75 miles per hour in moderate rain fast lane. The smell of wires burning, clutch on floor, no gears, steering like no poer steering hard, tight 7 liight's.in sort they leined my car.

- San Bernardo, CA, USA

problem #4

May 202015

Rio

  • 64,252 miles
The contact owns a 2013 Kia Rio. The contact stated that while driving at 20 mph, the vehicle would jerk violently, accelerate, and stall. All the lights on the instrument panel illuminated. The vehicle was taken to a dealer but the failure was unable to be determined. The manufacturer was notified of the failure. The failure mileage was 64,252.

- Marion, AL, USA

problem #3

Jun 262013

Rio

  • 70 miles

A D V E R T I S E M E N T S

The contact owns a 2013 Kia Rio. The contact was driving approximately 60 mph when the lights on the instrument panel illuminated as the power steering suddenly malfunctioned. The vehicle was taken to the dealer, where the electrical harness to the computer was replaced. The failure recurred twice after the repairs. The manufacturer was notified. The failure mileage was 70.

- El Monte, CA, USA

problem #2

Nov 212013

Rio 4-cyl

  • miles
I was stopped for a stop sign at an intersection when flames shot up from underneath the hood! there was no warning at all that anything was even wrong w/this car! no lights on the dashboard...no warning! I quickly put it into park and jumped out. The fire department was there in a matter of minutes. I am in the process of reporting this incident to the Consumer Affairs in rivine, cal. I still do not know what happened to cause such a fire!

- Alton, MO, USA

problem #1

Jul 092012

Rio 4-cyl

  • 2,700 miles
When we pulled up to the red light, the idle stop and go system engaged and stopped the engine. When the light turned green, I released the brake and, as we were on a downslope, we immediately began rolling into the intersection. Unfortunately the go part didn't work and the engine didn't restart. The light had turned red again before I could figure out that I had to put the car into neutral to restart it with the key.

- Chattanooga, TN, USA

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