This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
In March 2014 we received a recall notice Kia recall #SC100. This was concerning the lower front control arms being subject to rust and failure for northern vehicles. The vehicle was taken to paramount Kia, hickory nc. According to Kia the control arms were inspected and found to be in satisfactory condition. Approximately two months later the front passenger side control arm broke in two. I had the vehicle towed the a local garage and the arm was changed out with a used like new control arm. On Friday August 14th 2015 the drivers side control arm broke into. I called Kia and was told that because it was inspected in March 2014 and nothing was done then that there was noting that could be done now. Needing the vehicle for transportation elected to have it towed to the garage that fixed it the last time to get it fixed again. Kia is aware of the problem with these control arms however has elected not to do anything with the ones on my vehicle. I do feel that I should be reimbursed for the cost of having the vehicle towed twice and the cost of parts and labor to have the arms replaced. I complaint has been filed with Kia also.
Driver side lower control arm broke due to corrosion. Vehicle had inspection via recall 13V550000 in 03/2014. Sprayed with compound. Obviously it should have been replaced, only one winter season and now failure of component. Rh lower control arm requires replacement as well due to corrosion, per dealer. Recall 13V550000 is not effective. I can provide pictures of the broken lower control arm upon request.
I was driving with my 3 young children in my 2006 Kia Sedona when another driver pulled out in front of me causing me to apply the brakes, at which time I lost control of the van which nearly rolled over. I later learned that when the brakes were applied, the driver's side lower control arm completely broke due to rust which is what caused me to lose control. Thankfully, the van came to a stop but only because the wheel broke and became lodged. Had this accident happened on the freeway, there would have been serious injuries or fatalities. Corrosion on the front lower control arm was part of a recall issued in November 2013. On February 20, 2014 (before I owned the van), the van was taken to a Kia service center for service related to the recall. A rustproof coating was applied to the rear control arms and the front were visually inspected and determined to be fine. Just over a year later the part determined to be "safe, " broke from simply applying the brakes which very easily could have resulted in devastating consequences. I contacted Kia on May 22, 2015. As of June 3, 2015 (13 days since the incident) I am still awaiting a response from Kia as to what corrective action they will take. I fear for the safety of my family to ever drive this vehicle again.
This car has had problem after problem with the suspension since it was 4 years old. It does not feel safe to drive at all. The dealerships repeatedly told me there's nothing wrong with it, but every time someone gets into it, they ask whats wrong with it. It has felt like the wheels are going to fly off at any moment. Here's a list of time's I've taken the car in to be checked out; or had service done. 05/20/2010 sway bar links replaced steering/suspension checked 03/15/2011 steering/suspension checked 04/12/2012 safety inspection completed 09/11/2013 steering/suspension checked 10/28/2013 maintenance inspection completed 11/01/2013 vehicle serviced 03/24/2014 safety inspection completed 11/12/2014 steering/suspension checked 03/11/2015 steering/suspension checked shock absorber(s) replaced strut(s) replaced lower ball joint(s) replaced rear wheel bearing(s)/hub(s) replaced sway bar link(s)/bushing(s) replaced April 2015 both coil springs replaced April 2015 entire rear nuckle replaced
The contact owns a 2006 Kia Sedona. While driving at 45 mph, the contact heard a noise coming from the front driver side of the vehicle. The vehicle was taken to an independent mechanic who diagnosed that both front springs needed to be replaced. The vehicle was then taken to a dealer who confirmed that the springs needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The contact was made aware of NHTSA campaign number: 13V55000 (suspension), but the VIN was not included. The failure mileage was 116,576. Updated 7/1/15 the consumer stated two days after making this complaint the right rear spring broke. Both were replaced by a local mechanic at the owners' expense. Updated 9/15/2015
- High Gate Center , VT, USA
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The contact owns a 2006 Kia Sedona. The contact stated that the front end of the vehicle dropped and both the front driver and passenger side lower control arms broke. The vehicle was towed to the dealer and the contact was informed of NHTSA campaign number: 13V550000 (suspension) and that the vehicle was not included. The manufacturer was made aware of the failure. The failure mileage was 71,000.
The contact owns a 2006 Kia Sedona. While driving at 40 mph, the driver heard a noise and noticed that the front of the vehicle went downwards. Upon further inspection, the contact noticed that the front passenger tire was leaning outwards. The vehicle was towed to an independent mechanic, who diagnosed that the tire, the fender, and lower ball joints needed to be replaced. The vehicle was not repaired. The vehicle was previously repaired under NHTSA campaign number: 13V550000 (suspension). The manufacturer was not made aware of the failure. The failure mileage was 100,002.
The contact owns a 2006 Kia Sedona. While driving 20 mph, a loud crack was heard and the vehicle stalled and collapsed without warning. A police report was filed. The vehicle was towed to an independent mechanic who stated that the failure was due to a defective control arm. The driver and passenger side control arms, sway bar links, and drive axle assemblies were replaced. There was also a front end alignment performed. The contact was made aware of NHTSA campaign number: 13V550000 (suspension) however the VIN was not included. The manufacturer was notified of the failure. The contact was provided a legal document to sign in order to receive a refund for the repairs. The contact did not feel comfortable signing the document in order to receive a refund from the manufacturer. The approximate failure mileage was 105,000. Updated 5/12/15...updated 06/03/15 updated 9/20/2017
The contact owns a 2006 Kia Sedona. While driving at approximately 50 mph, the control arm fractured from rust causing a loss of steering. The vehicle was not diagnosed or repaired. The contact referenced NHTSA recall notification number: 13V550000 (suspension).the manufacturer was notified of the failure. The approximate failure mileage was 133,470.
The suspension makes a noise like is going to fall apart. I have seen recalls made on front suspension of Kia Sedona 2006 in 21 states, but they are not honoring these recalls in the state of Kansas were there is a lot of salt been used during winter as well as the other 21 states.. please let me know what I need to do in this case.
Front drivers side lower control arm snapped from rust. Kia motors failed to include me in recall even though I have been registered in one of the affected states.
The contact owns a 2006 Kia Sedona. The contact stated that while driving at approximately 25 mph, the lower control arm fractured. The contact referenced NHTSA campaign number: 13V550000 (suspension). The vehicle was towed to an independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 170,000.
The lower control arm in my vehicle broke while I was driving in a parking lot. I got the vehicle to coughlin Kia in newark Ohio. They are trying to charge me for an alignment, a stabilizer, and a tire. The control arm that broke is a recall, and all the things that they are charging me for need replaced because of the control arm breaking. I believe that if the part that broke caused the other damage to the three parts stated above, it should be included in the replacement of the recall. I was told, by a coughlin Kia associate that the reason that I am being charged is because there was no preventative maintenance to my vehicle by a Kia dealership. It has only been months since I have purchased this vehicle from finks, in S. zanesville, Ohio. I would appreciate any help in solving this matter. Thank you for your time.
The contact owns a 2006 Kia Sedona. The contact stated that while driving 25 mph, the vehicle made a loud noise and the front end of the vehicle dropped down to the ground. The contact stated that after inspecting the vehicle he noticed that the front tires split in two different directions and the control arms were fractured due to corrosion. The vehicle was not diagnosed or repaired. The manufacturer was notified of the issue. The approximate failure mileage was 130,000.
My fiance' dropped our oldest daughter off at school. While driving home she heard a loud clunk but everything felt fine. She then went to drop off our youngest at the babysitters. She then went to turn around in the driveway and heard a loud pop and felt the front end of the van fall. She got out to find the driver's front tire completely flat and the sway bar shoved into the tire. Upon further inspection we found both sway bar end links had completely failed. The balls had completely rusted out of their sockets and allowed the sway bar to fall in a way that allowed it to rupture the tire. Kia has a problem with front suspension components rusting out and failing. We were going to take the van in for the lower control arm recall because they are breaking due to rust. I contacted my dealer and they told me the tire and sway bar would not be covered by the control arm recall. I am currently working with Kia motors to see if they will resolve this issue. Had this happened while travelling down the road at highway speeds, the outcome would have been much worse and possibly tragic. I do have pictures of the damage if needed.
I took my Kia into the dealer for a recall check on my control arms. The dealer found out my front left coil spring was in pieces along with the bearing. There was a recall on this but I never received one. I read where the van had to be made between Dec.20, 2005 and March 20, 2006. If my van was made later then that then they still did not fix the corrosion problem. I had to pay for all repairs. I can't be the only one that this has happened to on a later made van.
Was driving normally and suddenly left front wheel started skidding as it felt like it was turned in a direction that opposed the other front tire direction. Vehicle quickly became unstearable. Left lower control arm was found to be totally rust weakened with large rust holes and cracks.....and after part was removed by a mechanic, I could easily bend the whole control arm in half with very little effort. If this sudden failure had occurred moments earlier with my kids on the way to school and on the highway....this could have been a much worse result. As a result, I also had to replace both front tires, certain parts connecting to this control arm and had to have the vehicle realigned. The opposite control arm on the right side seems to look 'normal' with no apparent rust weakening. It seems as though the intact side has a type of coating that is intact and the failed side is missing much/most of the coating.
While slowing to make a left hand turn on a residential street applied brakes and heard load noise (like tire blowing) followed by sudden lock up of front wheel. Upon inspection the left lower front control arm had blown out do to metal corrosion. Once removed the inside of the hollow arm was full of rust flakes.
Leaving parking garage turning one of the corners a violent vibration started with a grinding type of noise and was unable to turn the vehicle. Upon inspection the lower right controller arm showed significant signs of rust and had completely broken in two pieces. Looking at the lower left controller arm, significant signs of rust can be seen also. This vehicle has never been in a high salt environment. These are the only 2 pieces on the vehicle with such a high amount of rust.
As my wife was making a right-hand turn into a parking lot at approximately 5-10 mph, the van lurched left and shook violently. After checking for flat tires and finding none, she attempted to continue driving but the steering wheel was shaking to much to drive any further. After having the van towed to the service center and checked out, we were told that the left front control arm had rusted through and failed. I cringe at the thought of what could have happened at highway speed, as we were supposed to has been on the interstate at that time, but changed our plans at the last minute. This van had its annual nh state safety inspection at the beginning of August and was given a clean bill of health. The shop that did the inspection and the shop that is doing the repair both told us that unless they actually see a crack, there is no way for them to tell if the part is compromised or not. As someone who has been working with metal for 30 years, I find this hard to believe. Lastly, I have noted six complaints reported here for the same problem in just the last seven months. It is my opinion that it is time for a thorough investigation and recall before there is a serious or (heaven forbid) fatal accident resulting from a control arm failure.
A D V E R T I S E M E N T S
- Taylorsville, NC, USA