This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I have had numerous problems with the passenger doors. Recently in March the left passenger door came open while driving with my 7 year old in that seat. I had to pull over and close the door but it wouldn't stay latched and ended up tying it with a rope to keep it closed. I took it to the dealer and called Kia customer service who fixed the car and paid for it with their good will service. This weekend the same thing happened on the right side passenger door. This morning I called Kia customer service and they said they would pay for the $93 part but I had to pay for the $300 labor charge. I have had numerous problems with the electrical doors not shutting in the past. I have been told the motor is to small for the door. I am now concerned because the doors are not latching and flying open at anytime. My children's safety is at risk. When speaking with steve at Kia customer service I asked to be contacted with the regional manager and was refused. Steve spoke to the regional manager who said they would pay for the part but not the labor and couldn't give me any explanation as to why the doors are not latching and he would not take my call. I do not want to have to worry about my children's safety and they do not feel safe riding in the car. I just want the car to operate in the way it is intended and not have these safety issues.
The contact owns a 2008 Kia Sedona. The contact stated that the driver side sliding door did not open electronically or manually. The vehicle was taken to the dealer numerous times. The dealer replaced the door motor and the sliding mechanism; however, the failure was not corrected. The manufacturer was made aware of the failure. The failure mileage was 20,800. Updated 09/28/16 updated 10/12/2017
This mini-van has manual sliding doors. Since newly bought, the sliding doors have been difficult to open and close. One problem corrected under warranty eliminated the warning ding when under speed indicating a sliding door was ajar. Another corrected problem was the loose door handles caused in part B the amount of force passengers had to use to open the sliding door when not locked, like it was stuck shut. The current problem is the right (driver) side sliding door will not unlock at all, either through the key fob or by manually operating the inside lever to unlock the door. As it will not open, it is a serious safety flaw in that no one inside during a crash can exit through the door, and no one outside the minivan can open the door to free a trap child are infant. Kia has replaced one part which did not fix the problem, and now is replacing an electrical control box.
The vehicle periodically won't start. This is a safety issue because should the vehicle stall while driving or pulling into traffic and vehicle won't restart immediately, it could cause a crash. It is not a starter, battery or other related issue as far as our mechanic can determine. There have been numerous reports on line by Sedona owners as it is apparently an inherent problem with the Sedonas of various years. People have reported that starters have been replaced in their vehicle and it will resolve the problem for a short period of time only to return a short time later. Others state that their mechanics think it could be related to the anti-theft device in the vehicle. No one seems to have a sure fix for the problem and Kia apparently is not doing anything about it or making any recalls to fix the problem. Various things will get the car to start such as locking and unlocking the doors several times, jiggling the gear shift and turning the steering wheel or opening and closing the doors. Some days it will do it only once and other days it will do it several times.
I have a 2008 Kia Sedona van and have been having problems just recently with the head light bulbs burning out. I have had to replace the driver front head light bulb twice in the last 4 months. After just replacing the last bulb just a little over a month ago, my driver side brake tail light bulb is now out. Is there something wrong with a connection in the wiring with these bulbs? I have notice several Kia Sedona's on the road that have blown head light bulbs. Those bulbs are not cheap and they are also hard to find as well. This is a problem that Kia should be addressing.
- Sheffield Lake, OH, USA
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I have had to replace headlights & turn signal lights every 3 months. I have spent hundreds of dollars on the light bulbs replacements alone. Not to mention all the sensors I have had to replace. I have spent thousands of dollars on those alone.
My 2008 Kia Sedona (still under warranty since purchased in January 2009) continues to have an issue with the driver side sliding door opening and closing. Sometimes the door would not open/close entirely, would stop as it open/closes, or will not open at all electronically, only manually. Kia service department has been very diligent in attempting to fix the issue on two separate occasions. The first occasion, the service department could not replicate the issue. I went to pick the vehicle up and right away was able to show the service department the issue. They witnessed the issue and ordered a replacement part of which dealership replaced. Approximately 1 month later, the same issue with the same door surfaced again. This second time the dealership kept the vehicle for one week (Monday ' Friday, 9/23-9/27/2013) and replaced two more parts on the door. The issue still remains after three component replacements/repairs. Furthermore, the inside wall/casing from previous work on the driver sliding door is now coming apart and needs to be fixed. Additionally, the passenger sliding door showed one symptom of the same issue as the driver sliding door with opening and closing as well as very difficult to open when the pwr is turned off in the overhead console (more difficult than usual). Therefore there is concern the passenger sliding door is going to start experiencing the same issue as the driver sliding door. I have contacted Kia customer assistance center requesting Kia fix the issue to 100% operational and warranty the work/parts past the original vehicle warranty period at no cost to me. This issue is not isolated as the National Highway Traffic Safety Administration (NHTSA) ' www.safercar.gov has record of at least 7 cases for Kia Sedona 2008 vehicles experiencing identical or similar issues with sliding doors just like my vehicle.
This complaint is in relation to existing complaint at NHTSA. My 2008 Kia Sedona (still under warranty since purchased in January 2009) continues to have an issue with the driver side sliding door opening and closing. Kia service department has been very diligent in attempting to fix the issue on three separate occasions. The first occasion, the service department could not replicate the issue. I went to pick the vehicle up and right away was able to show the service center the issue. They witnessed the issue and ordered a replacement part of which Kia of fredericksburg replaced. Approximately 1 month later, the same issue with the same door surfaced again. This second time the dealership kept the vehicle for one week (Monday ' Friday, 9/23-9/27/2013) and replaced two more parts on the door. The issue still remains after three component replacements/repairs. Approximately 1 month after the second visit, the driver side sliding door started experiencing the same opening/closing issue however a new issue surfaced. The driver side sliding door came ajar twice while the vehicle was in motion (with pwr on in overhead console) and came ajar once while the vehicle was in motion (without pwr on in overhead console). This is a huge safety issue as the sliding door should not open at all while the vehicle is in motion and especially after the door has latched successfully after closing. All three times the door was manually shut and engaged. The vehicle was last seen on 10/29/13 and the service department is unable to replicate the issue although a major issue still remains as the driver side sliding door opens while in motion and has issues opening and closing after 3 repairs. I cannot afford to continue bringing the vehicle back and forth for several economical and personal reasons. Simply put, the door needs to be 100% operational and safe. Request Kia resolve the issue.
I replaced a blown 10 amp fuse on a dealer installed trailer wiring harness adapter. 15-20 minutes later I noticed a fire coming from driver's side rear light assembly. Removed fuse, removed lighting assembly, put out fire. In looking at damage, trailer harness adapter was melted along with several wires attached to it. Foam bumper padding caught fire and was melted. No visible body damage.
Bought a new 2008 Sedona. 2 years later noticed radio, right front turn signal and ac power outlet were not working. Took it into the dealership and they replaced a blown fuse. 18 months later right front turn signal is out again and took it to the dealership.they fixed it by bending a metal piece in the plug to make more contact with the bulb. 2 1/2 weeks later, I have my 3 kids in the car and my accelerator loses all power and the ESC light comes on as well as the check engine light. I was able to coast it over to the shoulder, turned the car off and waited a few minutes. Turned the car back on and pressed the accelerator and was able to drive it home. The check engine light is still on and I can't get an appointment with the dealership for 2 weeks!!!
It started with the fuses for the power plug in the front blew several times and had to be replaced. About 2 months after that the turn signal bulb kept going out on the passenger side, we thought at first that the bulb kept blowing out. This kept happening every couple of months until about 10 months ago now every couple of weeks the bulb blows again and we have to keep buying bulbs and paying to have them replaced. One of the people who inspected our car this month was going to replace another bulb but he told us that as soon as he touched the bulb it started working again. That there must be a short of some kind but he passed the inspection since the bulb worked now. After that we kept noticing that every time we went out and it started to get dark we didn't have our headlights on, we didn't think anything about it the first time because it was right after the inspection and assumed the inspector had turned them off. But it has kept happening it has now happened at least 5 different times and I know I didn't cut them off and I am the only one driving the car. I have also in the last 6 months had the motor to the fluid dispenser for the windshield wipers stop working it worked one day and the next I pushed the button to clean the windshield and nothing happened. I have seen dozens of complaints online about people having the same problems and worse with their Kia Sedonas Kia needs to fix all of these problems or replace the cars.
Went with my family to dinner and vehicle worked fine as usual. When we got back into the vehicle after dinner and I started it, I noticed the airbag light on, the A/C was on full blast and interior lights stopped working. Turned vehicle off, waited a minute and tried again with same results. Went home, disconnected the battery terminals, waited a couple of minutes and reconnected them and still the problem. Have looked on the internet and noticed other owners with same problem and no solution.
Automatic sliding doors on both the driver and passenger side do not work properly. At times they do not open using the back seat button and/or using the console button. At other times the doors do not lock into place and caused the open door alarm to sound. In addition, the plastic casing on the wires in the door cracked and the wires were damaged during normal opening/closing of the doors. Both the wiring and the casing had to be replaced on both doors with no coverage by Kia.
The power sliding door on this vehicle has failed to operate, thus slamming shut and almost crushing my daughters hand in the door. This car has been brought to the dealership to be fixed at least 7 times, and it still fails to operate as it should. They claimed to have fixed it, but the problem continues. Now I am out of warranty and basically stuck with this issue.
Purchased a 2008 Kia Sedona used with a 3yr 36K extended warranty. On the way home I tested to see if the cig lighter worked in the dash. The air bag light illuminated, and the interior lights no longer work. Also the A/C fan in the cabin is now stuck on high when in use. This is an annoyance however the major concern is the air bags will now not function. After extensive online research this is more than a common occurrence. Kia should be forced to recall every electrically faulty vehicle they put out. The electrical problems which are numerous always seem to disable the air bags and cause other issues. This is not safe and is a hazard to the public.
While driving from the babysitter to my house on 07/19/2011 my car shut down while I was turning in a busy intersection. I was alone with my kids in the middle of the road while cars try to go around me after 3 minutes my car turned back on when I got home my stereo shut down and engine started making nose. I called the dealer spoke to a sales person who wanted me to come in for a trade in, spoke to jeff from the service department and he will call me back to schedule an appointment to come in. This is not the fist time I had a problem with the van stereo it's been changed before, door handles and other miscellanies work have been done, the grip from the back door is coming off.
In 18 months my 2008 Kia Sedona has continuous electrical problems, with this complaint focusing on the fact my vehicle has blown the 200 amp main fuse 4 times in 18 months, including while driving the vehicle 2 of the 4 times, causing complete loss of power and a safety issue as both times it happen while highway driving, with the dealer not being to determine the cause of the problem each and every time. They replace the fuse, run tests, and give the car back, at which point anywhere from 10 days to 6 months the fuse blows again. Note this same vehicle was in and out of the dealer repair for a check engine light they were unable to turn off for more than 48 hours at a time (computer reset) for 9 months which I sued under lemon law for.
The contact owns a 2008 Kia Sedona. While traveling 55 mph the contact noticed that the vehicle had suddenly accelerated without warning causing the contact to apply the brakes in order to stop the vehicle. The vehicle has not been diagnosed and there were no prior warnings. The current mileage is 18000 and the failure mileage was 17000. Updated 01/11/2011 updated 12/22/10 the consumer stated the vehicle suddenly began to accelerate and the vehicle would not stop until the brakes were forcefully applied. The cruise control was not activated. Also, the power doors stopped working. Updated 04/12/11
The contact owns a 2008 Kia Sedona. The contact stated that while driving 60 mph she lost power steering. She restarted the vehicle and resumed normal operation. The inability to steer the vehicle increased the risk of a vehicle crash. The vehicle was taken to a dealer for inspection and the technician replaced the throttle position sensor. The failure mileage was 15,200 and the current mileage was 15,900.
It all started when my wife picked up the vehicle in question from a rental salesman, he told her that she should not plug our gps unit into the cigarette lighter or it would cost $90 for us to repair the light that would come on for the air bags. We did not plug the unit into the cigarette lighter but plugged it into the accessory power outlet. On Sunday 07/12/09 I encountered a problem. The air bag light came on, the air conditioner only came on high, and the interior lights went out. It's an electrical problem in the outlets.
A D V E R T I S E M E N T S
- Akron, OH, USA