This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Fire and smoke appeared from crevice of right side of hood while driving.Temp.gauge shot up and engine over heated.Shut car off at hotel and restarted Kia Sedona next morning to take to a Tulsa, OK nearby dealership.It performed weakly with a thumping sound albeit without over heating.Service dept at midtownkia on 4747 S Yale; informed me I need an engine replacement costing around $16,000.
The sliding doors of the Van do not stay closed. We could be driving down the road when they open and the chime starts going off. We find this is commonly associated with the scenerios right after the auto-close mechanism closes the door. (This is another issue as it does not reliably close the door.) To resolve the door suddenly opening situation, we have to stop, put the vehicle in park, and usually end up having to have the driver or front passenger get out of the car, wait for the auto-close system to get close to closing and then slam the back end of the door into place to get it to hold. We did try to take it to the Kia Dealership in Ogden Utah but the service manager there said he could not reliably replicate it so could not fix it. Apparently slamming the door is considered a viable alternative to the auto-close mechanism. We were told it is not a defect and that these things happen. It should be noted for other drivers, that the auto-close mechanism does appear to be closed. The door sensor does not chime to give warning that it is not seated all the way. Instead, as mentioned, we will be driving down the road when the door will rattle and open a little ways and the chime immediately starts going off. You will slow down and it the chime will stop, but once you pull over and take a look you will see the back end of the door is open a centimeter or so. Further to this point, if you dont immediately pull over, the door can pop open the rest of the way. What is most concerning is that it can happen anytime. I ahve not found any logical rhyme or reason for the issue. However I have had kids sitting near the door when the door opened on me. Luckily the seatbelts kept them in the car even though we were caught off-guard by the suddeness of the issue.
The contact owns a 2014 Kia Sedona. The contact stated that while her daughter in law was driving at 30 mph, the wiring harness under the front panel began to smoke. The contact stated no warning light was illuminated. The vehicle was taken to local dealer dennis dillon Kia (9501 w fairview ave suite B, boise, id 83704 (208) 314-3403) where it was diagnosed with needing the blowing motor and wiring harness to be replaced. The vehicle has been repaired. The manufacturer has been informed of the failure and was told that the failure was out of warranty and costs needed to be paid out of pocket. The failure mileage was approximately 68,000.
Parked on street, went to start vehicle and the vehicle would not start. Had passenger look underneath after testing battery charge and other electrical function. Tried to start again. The starter was throwing sparks. Found out the starter was bad. Have a new part on order at a pricetag of $220 with 94,000 miles on the vehicle.
The passenger electric sliding door doesn't stay closed it opens when driving down the road. The chime will sound while driving down any road and the door ajar light comes on. The electric part doesn't work it's like a latch isn't holding the door closed any longer. The door actually has came open when I was making a left turn. Each time I turn left or right the door chime will go off. It has happened multiple times other than the date I'm reporting.
Cyber security issue: When driver stops car: Door un-lock 100X/day, constant battle for security. Dealer says there is no way to fix it, but really there is. Software patch from Kia would allow dealer with scan tool to change preferences so that the door locks stay locked until user determines that the "coast is clear" of criminals, terrorists, carjackers, kidnappers, killers, robbers, rapists, etc this may sound innocuous but the reality is: If driver unlocks just the driver door, the all other doors including tailgate unlock making car open to the world, when driver relocks the doors, the computer unlocks them again, this goes on until the frustrated driver either exits the car or restarts car and puts it in gear, then he has to again relock the doors. Very unsafe : in this day and age of cyber security issues with terrorist and carjacking, kidnapping etc. All doors are also unlocked when the car is put in park, driver relocks, then when key is withdrawn from ignition doors again unlock, driver relocks again, when driver puts key restarts the car, all doors again unlock... its near constant exposure to the world of criminals. I have contacted Kia dealers, taken it in twice-no luck, called Kia headquarters cust service 6-7 times - no response after 1 week, called 14 Kia dealers - no help, even tweeted 4 times to Kia CEO [xxx].- no response after 5 days.. please make this a recall for sw update or replace BCM with updated version.. criminals are smart and they know they simply have to wait that some poor victim stops the car to know that the doors will open, and they then can argue that the victim actually opened the doors making it as if it were an invitation. Thank you thank you thank you ahead of time ! this is very insecure critically dangerous issue and also distracts the driver alot (distracted driving is dangerous). Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
The contact owns a 2014 Kia Sedona. The contact stated that while in park and attempting to start the vehicle, all doors independently unlocked. The failure recurred on numerous occasions. The vehicle was taken to multiple dealers who were unable to diagnose or repair the vehicle. The manufacturer was notified of the failure. The failure mileage was 7,300....updated 08/15/16
I was driving the 2014 Kia sorento on US27 in cincinnati, Ohio (55mph zone) and all of a sudden the vehicle slowed (I wasn't pressing the brake pedal) and the vehicle stopped in the middle of a busy roadway. I had to floor the gas to get it to move to the side of the roadway. There was a odor of something burning when I finally got out of the road. The traction control light was illuminated during the time. The vehicle had to be towed to a local Kia dealer. They said it had 5 major codes on diagnostic, they couldn't duplicate the problem that lead me to the dealer. But they wouldn't return the vehicle due to safety concerns.
A D V E R T I S E M E N T S
- Las Vegas, NV, USA