CarComplaints.com Notes: Kia really changed the design of the Sorento in the 2011 model year. Instead of a truck-like body-on-frame more capable of offroad adventures, the newest Sorento is a unibody construction and is much more crossover than sport utility. The changes brought a whole slew of problems, including a frustrating problem where the door that won’t open. Is it too late to go back?

2.1

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
74,240 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Kia Sorento accessories - exterior problems

accessories - exterior problem

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2011 Kia Sorento Owner Comments

problem #5

Sep 242020

Sorento

  • 21,000 miles

A D V E R T I S E M E N T S

Rear camera goes black occasionally when put in reverse

- Arlington, TX, USA

problem #4

Apr 032019

Sorento

  • 97,000 miles
Found the windshield wipers to only work intermittently when I bought the vehicle with 85,000 miles on it. Now my vehicle has almost 100,000 miles and the wipers only work on high and occasionally don't even work at all when it rains when driving. This has made the care scary to drive and we don't drive it when it rains. Brought the car in the Kia and they couldn't duplicate the problem as well.

- Virginia Beach, VA, USA

problem #3

May 082013

Sorento

  • 200,000 miles
My low beam headlights keep blowing out, my rear wind shield wiper doesn't lay on the glass. Therefore, it doesn't clean well, the seatbelt in the middle row keeps falling in the seat crack making it hard to get out and buckle up. My rear Kia symbol is chipping paint.

- Mcleansboro, IL, USA

problem #2

Aug 252017

Sorento

  • miles
My horn stopped working. My transmission went completely out and was repaired a little after a year the transmission completely went out again. The vehicle also stops accelerating. The sorrento seem like a hazardous vehicle and I can't believe there are absolutely no recalls on certain issues. I have read other issues and I'm seeing I'm not the only one with the same issues.

- St Rose, LA, USA

problem #1

Jan 132013

Sorento 6-cyl

  • 53,200 miles
I was drive eastbound on I-70 in Colorado in the mountains near the eisenhower tunnel at 2:40pm. There was no one in front of me on the road. Traffic was light. It was approximately 5 degrees F. I heard a loud bang and pulled over. I got out of the car. The front sunroof on my Kia Sorento exploded outward. Glass was pointing upwards. Nothing hit my car. It just happened. Glass was in a million little pieces. Luckily the inside shade was closed, otherwise glass would have fallen all over me and my son (in the back seat). I cleaned up the glass as best as I could. We called Kia roadside assistance, but ended up driving to the next town and getting some cardboard to temporarily keep the wind out, and drove home. We are waiting to see if Kia will cover it under warranty.

- Parker, CO, USA

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