CarComplaints.com Notes: Kia really changed the design of the Sorento in the 2011 model year. Instead of a truck-like body-on-frame more capable of offroad adventures, the newest Sorento is a unibody construction and is much more crossover than sport utility. The changes brought a whole slew of problems, including a frustrating problem where the door that won’t open. Is it too late to go back?
10.0
really awful
Crashes / Fires:
0 / 2
Injuries / Deaths:
3 / 0
Average Mileage:
50,482 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My car is stuck in Limp mode and saying " Glow Relay Stuck On". When I googled it there's a recall for this issue for 2012-2014 Kia Sorento, but not 2011. I just wanted to make sure it was noted Incase mine was able to be added to the list.
On 06/05/2019 my Kia Sorrento 2011 vin [XXX] EX V6 2WD engulfed in flames yards from my home as my family barley escaped as it exploded. My husband in shock across the street video taped and took pictures of this horrific event. This is not a accident incident no other vehicle or object involved. Kia complaint filed #[XXX] accident millage: 99,000 Police report filed w Missouri Hwy Patrol Corporal Kline #[XXX] Vehicle was "inspected" post fire by a Kia inspector reported due to fire undetermined cause?! Vehicle purchased at World Kia in Joliet 2525 W. Jefferson Joliet, IL 60435 on 10/01/2015 registered Certified Manufactured warranty purchase Vehicle # [XXX] administration address: 175 W. Jackson Chicago, IL 60604 Extended Warranty purchased at the time of sale. Warranty extension program letter dated 11/07/2016 received to me purchaser: [XXX] current address: [XXX] [XXX] Please contact me with any additional documents, pictures, or statements My insurance didn't cover the full financed balance... I appreciate any information you have, Thank you, [XXX] Kia did not honor any warranty's INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Please be advised this is in addition to the fuel tank corrosion previously reported. The underside of the vehicle is eaten up with rust. It is affecting the unit body as well as several structural members of the vehicle. Have spoken with Kia and they refuse to do anything about it. I feel that this is a serious issue as it is affecting the entire structural integrity of the vehicle.
Dealer said fuel tank had to be replaced due to pitting and corrosion. Please note that the section of the tank that is showing signs of corrosion and leaking are inside the passenger compartment. Specifically under the rear passenger seat. The vehicle was at the dealer because the check engine light was on. Video is available and we will be advising dealer to return the damaged fuel tank to us.
While driving back from Oregon to Idaho I was in cruise control going approximately 67mph and the vehicle lost power. I pressed on the gas and nothing so I disabled the cruise control and again attempted to press on the gas and it continued to lose power so I pulled onto the side of the road. Turned the car off and tried to start it again and it would not start. It had been to the mechanic that week to be checked out and when it was towed back the mechanic reported it had blown two cylinders.
- Mccall, ID, USA
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We have taken our 2011 Kia Sorento to mulitple dealerships to get fixed. All say the engine is shot. There is a seal inside the engine that is making the vehicle not work. There is multiple recalls for other years of the Kia Sorento but not ours. The mechanics say that this year and make has had multiple issues with the engine. I am wondering when this year will be recalled for engine issues? when I start the 2011 Kia is spudders and blows smoke out the muffler. I have been told that the whole engine needs to be replaced. The spuddering and smoke happens right when I start the vehicle. It is a 2011 and I only have 96K miles on it.
My tires feel as if they are going to fall off, also every small bump I hit feels as if I hit a big pothole or a object when that's not the case and my wheels pop as I turn
My struts make my tires pop at least every two weeks got them replaced over 10 times and also my fuel injectors have been replaced and still give off a stinky smell it may result in getting another catalic converter
Driving down hwy. O in orrick mo with two other passengers my daughter 15 and my granddaughter 5. around 5pm Saturday hune 2nd a smell of smoke came through front vents. As I started to pull over a swoosh sound came from the car and flames shot out of the hood of the car. Then from under the dash inside. Through the car in park and open the door. Ran to get my granddaughter out of her car seat and a third passenger my daughter got out of the backseat as well. With in minutes the car was totally in flames. VIN unknown. Consumer stated she suffered 2nd degree burns.
Recall!!!when accelerating more than 60-80 mph on the interstate, the eco sensor light pops on and my SUV jerks back then picks up speed causing the back of my head to hit your head restraint. It is very scary!!!!
Throttle position sensor (part of throttle body) hazard! random. The vehicle radio will shut off, all dashboard lights will illuminate (same lights illuminate when the vehicle is started), and then the throttle pedal loses the ability to accelerate even when pressed all the way to the floor. There is no acceleration/power what so ever! the vehicle will maintain a speed 20 mph. This has been confirmed as the vehicle is pulled off the road to safety. To correct, emergency exit to side of the road, place the vehicle in park, turn the vehicle off, and then restart the vehicle. This has happened on numerous occasions while driving at accelerated speed (40-60 mph) of which the vehicle was pulling out into traffic, while on the highway, and while accelerating after a stop light. This is a very hazardous/dangerous condition that has nearly placed me into an accident that could have ether severely injured or killed me by oncoming traffic. There are multiple complaints regarding this issue when searched on youtube. Https://www.youtube.com/watch"V=nhqaqurnfv0 https://www.youtube.com/watch"V=834xlhqgrno
Car makes loud roaring sound upon cold start. It is typically the loudest when it has been left sitting all night and at first start. It will not make the noise after that unless it sits for at least 8hrs.I took it to Kia and they explained it wouldn't damage my car and it's mostly just a loud noise and annoyance. They also explained they had seen this before and one of the mechanics even said he drove his Kia around for years and it made the same noise. It is loud.
When starting vehicle, engine revs up & won't stop until vehicle is turned off. This happens intermittently & has continued to be a problem for the last 3 years. I have reported this problem several times to my Kia dealership where all regular maintenance has been serviced since I purchased this vehicle in 2010. They state they have noted this problem but since it doesn't happen all the time, nothing has been done.
Purchased new vehicle with 0 miles, drove 134 miles on 2nd day and vehicle broke down-fuel pump failure.vehicle towed to dealer-after 10 days, vehicle was ready to drive home.
I was driving 30 miles an hour when my car stalled out. I managed to pull over to the side of the road but was unable to get the car to start. The car was towed to the Kia dealership where they replaced the main fuse panel and the fuel pump. The service manager said one shorted the other out and that it was a fluke. On 4/7/2013, the car would not start. Again, car towed to dealership where the same problem has occurred. Nobody, can tell me why this is happening and I am really nervous to drive the car again.. if the car stalls out while I'm driving on the highway, it could be disastrous. Kia is saying they haven't heard this happening with other vehicles, however, after coming to this site, it seems to be happening with regularity. Help. What are my rights??
This problem occurs intermittently about once per month. When entering traffic at an intersection following a complete stop, the car begins to move momentarily when the accelerator is depressed. It then loses power or coasts for approximately 2-3 seconds before power is resumed. During the time period of coasting, the vehicle is in the line of traffic and subject to being involved in an accident. This is a very unsafe situation. The vehicle has been taken back to the dealership at least 6 times for correction of the problem. Since the check engine light does not come on and no computer error codes are recorded, the dealer is unable to determine the exact cause and refuses to "throw a part at it". the problem has been reported to Kia customer service with no suggestion as to what may be failing. Kia is either unable or unwilling to share information about similar problems that may be recorded in their database. Their only response is to take the car back to the dealer to see if they can duplicate the problem.
A D V E R T I S E M E N T S
- Rockford, IL, USA