These vehicles were never equipped with an alarm to notify drivers when parked in any other gear other than 'Park'. If the driver parks vehicle in 'Reverse' and do not set the parking brake, he/she can shut off the engine with no alarms notifying the driver to move shifter to park. An incident occurred with this vehicle in which the driver parked it overnight in a parking garage on level 6. The space appeared level, but is on a very slight incline. The vehicle (miraculously) remained in place overnight. However when the same driver proceeded to use the vehicle the following morning, it wouldn't start (obviously because you cannot start these vehicles unless the shifter is in 'Park' or 'Neutral'). He thought the battery was dead, not thinking to check the position of the shifter. After trying to get the vehicle to start with no success, he left the vehicle to use his personal vehicle. After leaving this vehicle, it rolled out of position and proceeded backwards (halfway down the incline between levels 6 and 5), turned slightly and hit the wall inside the parking garage (causing almost $6,000 of damage to the LR corner of the vehicle). The safety issue lies in the fact that this vehicle could have collided with another parked vehicle (with someone inside it) or another vehicle making the turn from level 5 to proceed to level 6. The vehicle could've also struck a pedestrian inside the parking garage. If the speed was greater, the vehicle could've damaged the section of the parking garage it struck and dislodged fragments of concrete (possibly causing it to fall on people and/or vehicles below).

- Atlanta, GA, USA

Replaced the headlight bulbs in my wife's car around 80k miles when 2 of the 4 bulbs went out. I noticed the lenses were discolored from the inside slightly but didn't put much thought into it. The vehicle now has a little over 144k miles and I have replaced the high beam bulbs once again, and the low beam bulbs twice more, and the low beam bulbs I have had to replace the connector due to burning on both sides, and the driver side is burnt out again. This shouldn't happen and means there is too much power going to the bulb, which is a fire hazard as well as a safety hazard as I can't keep a bulb working in that slot.

- Gray, GA, USA

My passenger headlight went out again. I've taken to the dealer. They replaced the burnt out fog lights too. This is the 4th time in less than a year! I filed previous complaints. Had the headlights replaced repeatedly. Something keeps shorting out. There's an electrical problem. I can't keep replacing my headlights all the time. When the one side goes out, the other follows. This is becoming a real safety issue.

- Lebanon, OH, USA

The passenger low beam head light keeps burning out. I have had the wiring replaced twice because it keeps melting. The brake light blow at least every 2 months

- Villa Ridge , IL, USA

Passenger side low beam headlight keeps burning out. Had bulb replaced one month ago, burnt out again. Had it replaced several times. One time recently the mechanic had to also replace the wiring connections because it melted.

- Attleboro, MA, USA

In 2012 my sister bought new 2012 Kia Sorento from Caribbean Auto Mart in St Thomas VI. About a year ago, the horn stopped working and the air bag light has been on for some time now clearly indicating a possible problem with the clock spring assembly in the steering column mentioned in the recall notice attached. On contacting the dealer, Caribbean Auto Mart, she was told that they were no longer a Kia dealer and that it was not their responsibility to fix the problem. The local Jiffy Lube apparently is doing warranty work for Kia here now but they refuse to fix it without authorization from Kia. On contacting Kia, they refuse to even acknowledge the existence of this vehicle. They say they have no matching VIN. We asked if they would just send the part and I would install it. They refused this as well. I-€™m concerned that my sister is still driving this vehicle with defective safety equipment with no apparent way to resolve the situation. Any help you could provide in this matter would be greatly appreciated.

- St. Thomas, VI, USA

Car will shut off randomly while driving. Usually slowing down or speeding up in the 0 to 30 mph zone. Does not show any codes for KIA or my mechanic to read. Car will not restart for about 20 seconds. Car will slow down and loose all RPM's of it doesn't shut all the way off and will only run 20mph until I can get off the road and restart it.

- Georgetown, SC, USA

On 03/22/21, at 8.00am was a regular visit for oil change, finally around 1pm my car was showing on the dashboard the "engine light", never happen before, I claimed verbally why, that happen now. I am driving because they told me is safe and I believe, and waiting the appointment for( recall 20V750) thanks to all.

- Hollywood, FL, USA

Please see attached email sent to NHTSA.. I was advised to file a complaint. I need help! this issue is getting worse. Please feel free to contact me anytime regarding documentation. If you do not reach me directly, feel free to speak with my wife [xxx]. she can also attest the issues we have. This is constant whether in park, driving, idling. Also recently we have notice the light to signal a malfunction in the air bags keeps coming on. It also flashes for a few minutes at a time. Please let me or my wife know what documents you need and we will get them to you immediately! thank you for your help with this matter. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Columbia, MD, USA

While driving the vehicle under normal operating conditions the tachometer will drop to zero and the car will start to sputter and stall. This occurs intermittently sometimes while on the highway sometimes at stop lights or stop signs. This vehicle only has 142K miles and has had the cam sensors replaced by the dealership but is still having issues that they don't want to track down.

- Clayton, OH, USA

The contact owns a 2012 Kia sorrento. The contact stated that his wife was driving through a snow storm and the vehicle stalled several times. The wife pulled the vehicle over and called for a tow and a new battery was bought and the old one was replaced. The failure recurred on the same day. The vehicle was taken to an independnent mechanic who observed the vehicle shutting on and off and referred the contact to danbury Kia (100A federal road, danbury, ct 06810, (203) 730-5737). The dealer recommended the starter be replaced. The repairs were completed but the vehicle loss acceleration the same day after it was picked up and shut off when it was pulled over. The vehicle was towed back to the dealer and diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer had not been contacted. The failure mileage was 158,000.

- Bridgeport, CT, USA

Hi I am writing you on behalf of my Kia sorrento 2012 I've been having problems the last past nine months after my car wouldn't start I supposedly assumed it was the battery so I had the battery changed in the lock at the battery is about 78 years old so I changed it after change that still drain after every month my car would just turn off in the middle of me driving or stopping at a stop sign when I put my ac or my heater on it drops idle and it makes the car really heavy to the point where it feels like it's holding back my car has been doing this occasionally often on where I'll be driving a long distance or a short distance with the ac on and as I'm parking turn off the ac in the car while I go up and down and will drop idol and just turn off the vehicle without any spiders I do not know what's going on with the vehicle I've had it checked out every month for the last past nine months and paid for the diagnosis which they always keep on telling me there's nothing wrong with the vehicle I have looked up my vehicle VIN number and have put in the nhtse number and I have a form you recalls and they look like engine cesar an engine fire

- Princeville, HI, USA

Intermittent connection to passengers side headlamp bulb, causing overheated connector and wiring.

- Tigard, OR, USA

Vehicle was being driven and completely shut off, came to a stop and started to smoke, a fire ignited and consumed the front end

- Bedford, PA, USA

When driving on a highway, the tachometer drops to zero and the power decreases, but the engine doesn't stop running. Then it smells like something is burning, and I pull off the road, turn it off, and start it again, then it goes back to normal. It has been doing this for a few months already. Also, I have had this car for almost 4 years and have replaced the headlights, tail lights, and blinkers numerous times. I'm at the point that I'm afraid it's going to burn up. Btw, the engine temp light remains normal. Also, sometimes, the engine will stop when I stop at a light or sign, but then is normal when I start it again.

- Grand Prairie, TX, USA

Airbag issues with this vehicle vehicle is not safe to drive Kia needs to recall airbags may just save a life and mines is at state here... passenger seat airbags disabled and will not allow other airbags to work if I become in an accident. Please help me with this issue I'm fear of my safety

- Tuskegee Inst, AL, USA

All interior lights and dash lights have completely stopped working - back up camera does not work any more either. Replace the fuse and it blows immediately. Had the car looked at and they informed me a dealership would have to fix the problem- it's an electrical issue.

- Beech Grove, IN, USA

Driving on the thru-way going 65 mph when my vehicle jerked forward suddenly. I was able to pull over, vehicle lost control of steering and brakes and completely just 'shut off' on me with no fore-warning. Called aaa, tech. Could visibly see a belt which had ripped out of engine and was dangling under vehicle. I then had vehicle repaired- a new belt was installed, a brand new alternator, new brakes, oil change. 3 weeks after this event, I was again driving on the thru- way in almost the same exact location and this happened again.. my vehicle just went dead, this time slowing down and dying. Called aaa, they serviced me off the thru-way (thru-way division) and upon having vehicle looked at my choice shop.. I was told that my vehicle had completely seized (was now totally dead) and was non- repairable without a new engine. Also told that my vehicle had little oil even though I had only 3 weeks prior gotten an oil change and car repairman could not report any physical issues with oil connections, ie. Gasket leak, drain plug, seal issues. Due to the amount of monies I have spent from day 1 on this vehicle, my experiences and the lemon the vehicle has proven to be, I find this incredibly unsettling and know that there were issues going on with this vehicle prior to it going onto the road that should have been repaired and were not due to no fault of my own. Aside from these issues, in past there were several other problems related to the locks and windows locking on there own while vehicle in motion and fuses related to this as well as the vehicle shocking me when opening drivers side door handle which is incredibly unsafe! I request that someone please look into the recall withholding which has come to light with Kia and my vehicle qualifying for these recalls as Kia has told me that they are unwilling to assist me financially as well as West herr.

- Orchard Park, NY, USA

The vehicle was sitting in the driveway approximately 30 to 45 minutes after having been driven. I had noticed nothing unusual when driving the car. I walked outside to the driveway and flames were visible inside the car. The car was unoccupied and was not running. The switch was turned off and the keys were removed. The doors were locked. I unlocked the doors and put the fire out with a pan of water. I let it cool off and cranked it and moved it out of the driveway to the side of the road. I removed the battery cable for safety reasons. The emergency flasher switch apparently had melted and the flashers would not turn off.

- Pleasant Grove, AL, USA

I continue to have starting issues. Sometimes it starts many times it doesn't. also I have replaced my head lights and blinkers several times. It's as if there is a shortage inside the car somewhere. I have been reading many consumers having the same issues with the same vehicle I have 2012 Kia soento. I've spent so much money trying to get this problem handled but I am convinced this is something electrical that has to do with manufacturing.

- Wyoming, MI, USA