Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

CarComplaints.com Notes: As long as catastrophic engine failure at under 60,000 miles is the top owner complaint, it'll be pretty hard to recommend the 2012 Sorento.

3.0

hardly worth mentioning
Crashes / Fires:
0 / 2
Injuries / Deaths:
0 / 0
Average Mileage:
46,807 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Kia Sorento engine problems

engine problem

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2012 Kia Sorento Owner Comments (Page 3 of 5)

« Read the previous 20 complaints

problem #41

Nov 222012

Sorento 4-cyl

  • 850 miles

A D V E R T I S E M E N T S

While in regular traffic when gas is applied, car will start to move forward then act as though the motor had been turned off. If you add more pressure to gas pedal nothing happens, than all of a sudden the car will lurch forward at a high rate of speed as if you had pushed the gas pedal to the floor. This condition has happened as least 40 or more times in 14K miles. This condition happened at least 6 times while on vacation in nv. While making a right turn from a dead stop, the car lurched forward, almost causing me to have a head-on collusion with another driver. I reported this condition to Kia when it first happened during service, and they said they could find nothing wrong. The last time I reported it when car was in for service, Kia, kept my car. That was about three weeks ago and since then I have had two calls from the Kia factory, telling me they were looking into this issue and if I have any questions I was to give them a call. The phone number I was given was 1-800-333-4542 ext. [xxx] and my case # is [xxx]. as today Aug 4, 2014, Kia still has my Sorento and I'm driving their loaner car. " also" my wife will not drive our car until this problem is corrected in fear it might happen to her. She was a passenger in a bad rollover accident and has become fearful of any condition that's out of the ordinary with a car. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Harker Heights, TX, USA

problem #40

Mar 072013

Sorento 6-cyl

  • 15,000 miles
Car would drop its speed to about 1 mile an hour, brought car to dealer, told needed software re-set, occurred again in about July 2012, told again a software problem, but could not tell me why or that it would not happen again. Rear camera and entire radio-council goes out on occasion. Sun roof jams and won't close. In shop to repair sun roof over one week.

- Capitola, CA, USA

problem #39

Jun 102014

Sorento

  • 25,000 miles
I was driving my car in a parking garage and without warning as I was making a left turn the car shut down completely, no lights, no engine, no power steering, stiff brakes. I was unable to even turn on my hazard lights. Someone was kind enough to help push my vehicle to the side and eventually I was able to restart the car. When I took it to the dealer, they found nothing and were unable to recreate the problem. This could be a real danger on the road and now my trust in the car is shaken! scary to see other people reporting the exact same problem.

- Nashville, TN, USA

problem #38

Mar 212013

Sorento

  • 40,217 miles

A D V E R T I S E M E N T S

It has been 3times on the road. The first time was when I drove in highway about 35 mph (had traffic) my engine was turned off so I did not know what I to do so I put my gear to park and restarted it and it was turned on. And couple weeks later I was drove in rocal road it happened again so I called Kia dealer they asked me to bring my car to dealer and I left in the morning and picked it up at afternoon and they said it should be ok. Then was been ok but it happened again June 2nd and I brought to Kia dealer again they said "we can not fix it because this problem is not recall" I was so mad if my wife or daughter drive this car and turn off the engine while in driving it can make big accident on the road or on highway.please can you find out what's the problem is in this car and make Kia to fix this problem. Thank you.

- Atlanta, GA, USA

problem #37

Aug 222013

Sorento

  • 45,564 miles
I was driving my 2012 Kia Sorento on a flat residential road in fair weather and came to stop at a stop sign. After going forward about 20ft after the stop sign my car just died. It completely turned off, all electrical, the engine, everything and I had to put it in park to restart the engine. This has happened on 4 separate occasions, 1 time on a hill, 1 time in rush hour traffic with a tractor trailer behind me, and again on my way home in a residential area. I took the vehicle to the Kia dealership and was told that they could not re-create the problem and no error codes came up. I do not know what to do. I am scared for my life driving this car.

- Bowie, MD, USA

problem #36

May 132013

Sorento

  • 17,000 miles
The contact owns a 2012 Kia Sorento. The contact stated that while driving approximately 10 mph, the vehicle stalled as the engine warning light illuminated on the instrument panel. The failure recurred twice. The vehicle was taken to the dealer for diagnostic testing however, the failure could not be duplicated. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 17,000.

- Brookfield, CT, USA

problem #35

Jan 152014

Sorento

  • 15,000 miles

A D V E R T I S E M E N T S

My Kia Sorento stalled in the middle of road while crossing a stop sign. The engine shutoff and all the lights on the panel lighted on. This has now happened three times. Last two times we went to the dealer and they said they could not find anything wrong. There are not error codes saved in Kia so they don't have a proof that this condition happened. This is very serious. We were lucky that this happened on the neighborhood streets with no traffic. I was able to start the car back by putting it in parking brake and pressing the start button again. I have seen several other posts with the similar problem. I hope this is thoroughly investigated as dealership is not ready to acknowledge or try to even re-create the problem.

- San Francisco, CA, USA

problem #34

Jun 042014

Sorento 6-cyl

  • 34,853 miles
I was in traffic and the engine stopped running. I noticed that engine stopped with all the indicators on including the check engine light on but my car was not running anymore and will not drive even when I pressed the gas pedal. I put it on park and turned it off and restarted. It started. This happened twice within 10 minutes of each other.

- Santee, CA, USA

problem #33

Jul 102013

Sorento 6-cyl

  • 25,000 miles
We have had two incidents where the engine just stops. The first time was last summer, and the second this past weekend. It stalled while my wife was making a right turn onto a street. She is thankful that the traffic was light. The thought of stalling while making a left turn in front of traffic or while on the freeway could cause a serious accident.

- Ridgecrest, CA, USA

problem #32

May 272014

Sorento 6-cyl

  • 59,000 miles
For the third time in a 2 month span, my 2012 Kia Sorento has completely shut down as we have been driving it. We are at the 60K miles mark. This is very dangerous. Two of the three times we have been doing around 40 mph on very busy streets and thank god, we did not hit another car or get hit. The vehicle with zero warning, will just die and we will lose all power steering, we can't shift gears, and the brakes do not work like they normally do. The first time I thought it was just a battery, so I replaced it. But since then we have had it at the dealership twice and they do not know what is wrong with it. They will get it running again and then a couple of weeks later, it will die again. I have two babies that ride in this vehicle and I am looking at my options to getting rid of it. This vehicle is very dangerous!!

- Denton, TX, USA

problem #31

May 252014

Sorento 4-cyl

  • 38,000 miles

A D V E R T I S E M E N T S

Wife driving from NY to conn, vehicle losing power, extreme shaking, grinding/rattle noise, engine light came on, stayed on, then blinking on and off, vehicle really running bad at this time. Following day, engine light still on, need to pump gas peddle to get started. Idle very rough. 2012 Kia Sorento with 38;000 miles. Very concerned that vehicle will shut off completely, as is common per numerous complaints, at speed on the highway. Will bring to dealership tomorrow, however, have been researching Kia Sorento engine problems this afternoon and it does not look good. 1) dealership techs unable to duplicate problems. (common) 2) recall to replace ECM but customers not notified as deemed not a safety issue by Kia. Really"??" 3) throttle actuator failure part of problem but not widely known by consumers.(common) important for 2012-to 2014 owners. New York has lemon laws. If your vehicle is less than 2 years old or has less than 18,000 miles and you have had to take it back for repairs several times, there are attorneys who live for this type of thing. I am in this group and sent E-mail today to just those type of sharks. Be pro-active, not re-active. I plan on having plan B in place if I find myself going down the path of "we don, T know what is wrong, the computer says your car is fine, just because you need to rent a room at the dealership because you are there so much does not mean we don, T care". what we really mean is we really don, T care!! reality check.. fyi check this out...........ps in NY don, T forget class action law-suit that is currently going on, does not cost anything to add your name to the list of plaintiffs.

- Miller Place, NY, USA

problem #30

Mar 122014

Sorento 6-cyl

  • 25,000 miles
A few months ago I was driving my daughter to her volleyball practice and upon leaving the parking lot and driving into the street I lost all power and control of my car including my power steering etc. I almost crashed the car into the side of a house but lucky I was able to press the brakes hard enough to finally get the car to stop. I then pushed the power button and all of the lights came on the display but no power to the car. I pressed the power again and the car started. Then three days ago I was in the car pick up line picking up another daughter from school. I had the power of the car off and when I went to start the car it would not start. I pushed the power button and again all of the light on the display came on. Then I pushed it again and it started. I believe this is a very serious issue. If myself or my husband are driving any of our 4 children on the freeway at 65-70 miles and hour and the car decides to power itself off it could become a catastrophe one of which I am not willing to risk. I have done my research and found several other complaints about these exact issues however nothing is ever done about. It's the same old story you take it into your dealer and they run the diagnostic and it doesn't show anything wrong. Which is what happened to me both times I took my Kia in. This automobile has a defect, which is terribly dangerous to drivers and passengers, and which the automobile manufacturer appears to be ignoring, much in the manner that GM ignored serious, dangerous, and sometimes fatal defects in one or more of its models. I truly don't understand how this same exact problem can keep happening and Kia is choosing not to ignore it rather than issue a recall on the car.

- Moorpark, CA, USA

problem #29

Mar 252014

Sorento 6-cyl

  • 45,000 miles
On 3/25/14, my 2012 Sorento just shut off while driving. The car was put in park and it started fine. Took it to the dealer and it spent 2 days at the dealer. The problem could not be recreated, no fix, no issue they kept stating & there was nothing to fix. Now we're in May 2014 and the car shut off again. I was at a light and the car just shut off. I put the car in park and it started again. The is a huge safety issue and Kia is taking no action for this and there seems to be alot of complaints about this on your website. I think an investigation should be opened and something should be done for Kia Sorento owners. We are paying for cars with a huge safety issue and obviously need the cars we are paying for.

- West New York, NJ, USA

problem #28

Apr 172014

Sorento

  • 31,000 miles
While driving on the freeway, through traffic, my vehicle seized up on me. I was going about 30-35mph and the vehicle wouldn't accelerate. The music was playing, but when I looked down at the dashboard all the dashboard lights where on, I lost control of my powersteering and brakes. I had to put the vehicle in park and press the start button again. This is the 3rd time on the freeway it has done it, in additional to the 4-7 times in the neighborhood. All while going about 35mph and under. I have taken it to the dealership repetitively and they have been unsuccessful in locating the problem. The 2nd time I took it to the dealership, they replaced the full throttle body, but exactly one week of having it back in my possession the vehicle lost power while driving again. I have been told there is nothing wrong with the vehicle, several times, but from the look of this website, I am not the only one with that problem.

- Spring, TX, USA

problem #27

Apr 152014

Sorento 6-cyl

  • 44,000 miles
At the time of the incident the vehicle was being driven about 15 mph making a right turn. At the time of turning the vehicle's steering wheel the car shut off unexpectedly shutting the engine off. Loss of control then occurred of the steering wheel (to stiff to turn) along with a difficult breaking process causing the car to veer off the roadway. Fortunately, the vehicle was brought to a stop by placing an extreme and increased force onto the break pedal before a brick pillar was struck head on.

- Kansas City, MO, USA

problem #26

Mar 142014

Sorento 4-cyl

  • 42,000 miles
On March 14, 2014 while driving approximately 60 mph on a highway I heard a noise in my engine. I was attempting to maneuver off the highway so I could have my vehicle towed to the local Kia dealership. I was in the middle lane of a three lane highway during rush hour when my engine shot one of the engine rods through the bottom of my engine block. This caused a larger than a silver dollar sized hole in the bottom of the engine block and separated the engine from where it is secured to the vehicle. Kia and the dealership have yet to be able to fix my vehicle which is completely covered under the manufactures warranty as I have had all of my routine maintenance and service performed at a local Kia dealership. They replaced a remanufactured short block assembly in my vehicle on 3/28/14 I was told to pick up my vehicle later that afternoon. I received a call back that the mechanic was on the phone with one of Kia's engineers because of a noise coming from my engine. They are now re-replacing a remanufactured short block assembly in my vehicle which is unacceptable to me because of all of the issues Kia is having with their engines. I still do not have an eta as of 4/9/14 of when I will have my vehicle repaired as I am unsure they have even diagnosed the problem correctly because of all of the force behind the engine failure and they are unsure when another remanufactored engine will be available.

- Stoughton, WI, USA

problem #25

Feb 132013

Sorento

  • 13,000 miles
I have a 2012 Sorento that has been nothing but a constant headache. Just some minor issues have been a headlight that continuously has to be replaced because of a short that they service department can't get to the bottom of. I medium issue that is becoming a health hazard is that the car is leaking water into the floorboard and causing mold to grow. An even bigger issue is that when with speeding up fast like when entering an interstate or slowing down the vehicle will completely stall and I have to make my way off the road to restart the vehicle. This is extremely dangerous for myself and my kids. I live in a city and I have been lucky to have not have been in a serious accident yet. I have had several close calls. I have contacted Consumer Affairs and been told to go to a dealership. I go to a dealership and they basically tell me I'm crazy and nothing is wrong. I guess it will take someone getting killed by being in a accident before some action is taken. Hate to be so blunt bit being nice about the issue has yet to work!!!!

- Mobile, AL, USA

problem #24

Mar 252014

Sorento

  • 41,500 miles
My 2012 Kia Sorento completely stalled in a parking lot. I had just gotten off the highway(speeds of 55-60) pulled into my jobs parking lot and all the lights electronics stayed on but the brakes locked up, the steering wheel locked up and the car would not drive. Put the car in park after a few minutes and it turned on fine. Now its at the dealer and they can not duplicate the problem and the car is driving fine. They claim no codes on diagnostics and see nothing wrong with the car after test driving it. There were no repairs done on the car because nothing could be found. This is a major issue and a worrisome one. Lets get on Kia about this to solve the issue.

- West New York, NJ, USA

problem #23

Apr 202013

Sorento 6-cyl

  • 9,000 miles
This has happened four times! while coming to a stop sign, engine dies, power steering out, power brakes out. After shifting into park or neutral, car will immediately restart, and function without this problem for weeks. Kia dealership finds nothing wrong and no "codes" to indicate the car has had problems.

- Hermosa Beach, CA, USA

problem #22

Oct 012013

Sorento 6-cyl

  • 24,000 miles
The first time I was driving at 35-45 mph and slowed to turn and my engine spontaneously stalled and steering wheel locked up. Luckily, no one was around me so I braked, and restarted the engine and car seemed to reboot fine. Today, it happened again except I was driving at a much slower speed, 15 mph. I was ready to take a turn and the wheel locked up in the turned position (but not fully turned) and the engine stalled. I braked the car again and restarted the engine in the middle of an intersection. This is completely dangerous for all passengers of the car and everyone who's driving around me!

- Tucson, AZ, USA

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