Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

CarComplaints.com Notes: There are just too many engine stalls or shuts down while driving reports to feel good about the Sorento. Especially when those things happen, on average, at just over 32,000 miles. Hopefully things will change.

10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
7,725 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Kia Sorento suspension problems

suspension problem

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2013 Kia Sorento Owner Comments

problem #4

Jun 182014

Sorento

  • 8,000 miles

A D V E R T I S E M E N T S

The traffic light for my daughter's vehicle turned green. She proceeded into the intersection. And ended up crashing into the passenger side of another vehicle that ran thr red light. My daughter's vehicle sustained heavy damage to the entire front end. However there was no airbag deployment. We are very concerned due to the amount of damage done to the vehicle. And we wish to put it on report so that someone can investigate if there may be a defect in the airbag system.

- Bronx, NY, USA

problem #3

Jun 012013

Sorento 4-cyl

  • 8,500 miles
Radio and camera system suddenly stops working. When you turn on the air conditioner comes a strong odor as "silicone" this happens the first time that I turn on the air conditioner in the day. The vehicle is very unstable and very sensitive to uneven roads. Shakes a lot and moves a lot. I worry about young children and their heads move too much in the car seat for these sudden movements.

- Utuado, PR, USA

problem #2

Sep 022013

Sorento 4-cyl

  • 14,400 miles
The contact owns a 2013 Kia Sorento equipped with kumho solus KL21 tires, size 235/60/18. The contact stated that while driving 30 mph, the front end of the vehicle and the steering wheel started shaking erratically. The vehicle was taken to the dealer. The mechanic stated that the vehicle needed an alignment and a wheel balance. The manufacturer was not notified. The dot number was not available. Updated 10/29/13

- Nixa, MO, USA

problem #1

Jan 012013

Sorento 4-cyl

  • 0 miles
Vehicle arrived from factory with improper camber setting on front suspension. Camber is not adjustable. Per alignment specialist, struts will have to be notched to set camber properly. Kia of America refuses to fix the issue, resulting in abnormal tire wear and poor vehicle handling characteristics at speed.

- Parker, CO, USA

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