Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

CarComplaints.com Notes: The 2nd generation Sorento (2011-2014) has just too many engine problems at early mileage, year after year.

10.0

really awful
Crashes / Fires:
4 / 1
Injuries / Deaths:
2 / 0
Average Mileage:
8,717 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2014 Kia Sorento electrical problems

electrical problem

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2014 Kia Sorento Owner Comments

problem #18

Dec 102015

Sorento

  • 1,853 miles

A D V E R T I S E M E N T S

Unable to quickly read speedometer needle during daylight, due to lack of contrast between needle and background, resulting in dangerous period of eyes off roadway to determine one's speed.

- San Tan Valley, AZ, USA

problem #17

Mar 162016

Sorento

  • 31,206 miles
The vehicle was in motion. Random blind spot blinking or sound when making a right turn. Repeated visits to stevenson Kia. Showed video of problem. Technician observed problem case #T3038955. Dealer says they can, T do anything to solve problem. Safety hazard when monitor sounds or blinks when there is no obstruction

- Southport, NC, USA

problem #16

Jun 072016

Sorento

  • 31,000 miles
I was driving 70 mph down highway when car shutdown and sterling locked, unable to control vehicle. Come to find out next few days it was the accelator that caused it. I had no control and almost got killed by a 18 wheeler driving in next lane.

- Scio, OR, USA

problem #15

Nov 062015

Sorento

  • miles

A D V E R T I S E M E N T S

November 6 2015 at approximately 5:15 pm my wife had an accident in our car tour of the front end took it to the repair shop in the body shop after 4 weeks we got the car back after one day the car cut off and would not start again took it back to the dealer he said it was the fuel pump that wasn't covered by the insurance but I don't understand the card never cut off before the accident so why did he cut off after the repair

- Sunrise, FL, USA

problem #14

Nov 092015

Sorento

  • 20,000 miles
Car was parked in garage over the weekend, from Friday 4pm till Monday 6am, started car Sunday night, backed out of the garage to put out the trash for Monday pickup, pulled the vehicle back in the garage and shut it off. Monday at 6am battery was dead. Nothing was left on overnight in car.

- Round Lake, IL, USA

problem #13

May 252014

Sorento

  • 7,000 miles
Left 2014 Sorento sxl at airport parking and flew to another city for one week. Came back to find vehicle will not start. Battery was dead. I sprained my back trying to open the SUV trunk from inside as there was no power available to release the trunk lock. Five (5) similar events have happened to me, one of them at the Kia dealership and they have not been able to find the cause of the problem. In researching the web, it seems to be a common problem that Kia has not resolved and many people are affected with battery drain within 3 to 5 days of leaving the car in the garage.

- Katy, TX, USA

problem #12

Jan 012014

Sorento

  • miles

A D V E R T I S E M E N T S

Speedometer needle is impossible to see during sunny days. The needle is too narrow and a poor color choice for the background. This is dangerous not knowing your speed and having to take your eyes off the road too long to try to read it.

- Holly Springs, NC, USA

problem #11

Jan 082014

Sorento 4WD 6-cyl

  • 4,873 miles
I bought a 2014 Kia Sorento in Nov. 2013. 2months I started having issues with the door locks not working properly and the blue tooth. I took it to the dealer for service and told them about it after 3-4 trips and being told each time that there was nothing wrong they found that the radio system was bad. Still nothing wrong with the door locks not unlocking. Then a few weeks later I started having problems with it starting, again 3-4 trips of being told nothing was wrong they said you have a bad battery! I started getting a warning from the uvo system in November 2014 that I had a transmission issue took it to the dealer and even though a technician saw the warning on the screen and that the engine light was on they said the gas cap must have been on wrong causing the warning and the transmission to stall and be sluggish, along with causing the bluetooth not to respond, automatic door locks not to release, backup camera beeps when there is nothing behind me, the automatic window on the drivers side to not roll up. It was found that the transmission was going out and was repaired at the nicholasville store, however it has not taken care of the issues, the doors will not unlock and the uvo system continues to send emails to the dealer that there is an issue. I have also had to replace a head light bulb, brakes are rubbing. I have spoken with the Kia Corp analysts spencer with no results at this point. I have spoken with the general manager of the nicholasville ky dealer during our conversation he said to me to bring my car to the dealer they would be glad to check it. I ask if there was any way we could work something out so that they could come to me and get the car. I explained to him that I do not fill safe in the vehicle and that I am afraid for my kids safety, on 1/20/15 I was in an accident with it.

- Whiltey City, KY, USA

problem #10

Oct 202014

Sorento

  • 7,250 miles
Approximately 5 seconds after the vehicle is initially placed into reverse gear, and while the vehicle is likely already in reverse motion, the backup camera goes black for 2-3 seconds (and consequently, the driver is blind) while the camera is apparently switching on the guide line overlays.

- Clarksville, MD, USA

problem #9

Sep 102014

Sorento

  • 12,900 miles
The contact owns a 2014 Kia Sorento. Upon starting the vehicle, the gear was shifted into reverse and the engine revved when the contact lightly depressed the accelerator pedal. As a result, the vehicle backed into a steel post. The front passenger had to help the contact shift the gear into neutral in order to stop the vehicle from accelerating. Suddenly, the vehicle accelerated forward into a field at a high rate of speed while the brake pedal was depressed. The contact had to press the ignition start button in order to stop the vehicle. The contact sustained minor ankle injuries, which did not require medical attention. The vehicle was towed to an independent mechanic who stated that there was a manufactured electrical cord that was connected to the accelerator, which may have caused the failure. The failure codes did not illustrate that this was the cause of the failure. The manufacturer was not notified. The speed was unknown. The approximate failure mileage was 12,900. Updated 12/01/14

- Gray, TN, USA

problem #8

Dec 042013

Sorento

  • 200 miles

A D V E R T I S E M E N T S

Cannot read or extremely difficult to read the speedometer in daylight most of the time. Worse on brighter days. Must take eyes off road for several seconds to find needle to determine speed. Illumination is fine at night or in very shaded areas (ie garage). Seems as if instrument illumination reduces based on amount of interior light, even with illumination dial on max. Not wearing sun glasses and have tried multiple combinations of headlight/dtrl in an effort to find a workable solution. Dealer service says "working as designed". this is a major safety flaw as one cannot readily determine their speed without taking their eyes off road for too long a period of time. In its current state this car is unsafe to drive. Can not see the speedo when driving in daylight or brightly lite areas.

- Celina, TX, USA

problem #7

Sep 262013

Sorento

  • 3,000 miles
The contact owns a 2014 Kia Sorento. The contact stated that the speedometer needle became inoperable. The vehicle was taken to the dealer for inspection where they stated that there was nothing wrong with the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 3,000.

- Owasso, OK, USA

problem #6

Apr 302013

Sorento

  • 0 miles
The contact owns a 2014 Kia Sorento. The contact stated that the numbers on the speedometer were to small to read. The vehicle was taken to the dealer where the technician stated that the vehicle was working up to standards and they were unable to alter the design of the vehicle. The manufacturer was made aware of the failure. The failure mileage was 0. the current mileage was 3,000.

- Independence, MO, USA

problem #5

Mar 052014

Sorento

  • 150 miles
Cannot read or extremely difficult to read the speedometer in daylight most of the time. Worse on brighter days. Must take eyes off road for several seconds to find needle to determine speed. Illumination is fine at night or in very shaded areas (ie garage). Seems as if instrument illumination reduces based on amount of interior light, even with illumination dial on max. Not wearing sun glasses and have tried multiple combinations of headlight/dtrl in an effort to find a workable solution. Dealer service says "working as designed". this is a major safety flaw as one cannot readily determine their speed without taking their eyes off road for too long a period of time. In its current state this car is unsafe to drive.

- Newark,, DE, USA

problem #4

Feb 282014

Sorento

  • 32,000 miles
The contact owns a 2014 Kia Sorento. The contact stated that while at a complete stop, a strong burning odor emitted inside of the vehicle. The vehicle was maneuvered to the side of the road where the driver exited the vehicle. In addition, small flames ignited from the rear trailer hitch wiring harness and driver's side tail light. The fire department extinguished the fire and disconnected the battery. The contact stated that the failure occurred twenty days after the new trailer hitch was installed. The vehicle was towed to an authorized dealer and had not been repaired. The manufacturer was notified of the problem. The approximate failure mileage was 32,000.

- Imlay City, MI, USA

problem #3

Nov 142013

Sorento 6-cyl

  • 1,100 miles
Can not see speedometer in daylight, indicator too dim.

- Durango, CO, USA

problem #2

Oct 262013

Sorento 4-cyl

  • 4,200 miles
Since buying the 2014 Kia fwd 4-cyl vehicle, I have had about 5 instances where the car would not start after I pressed the brake pedal and then the ignition switch. Kia and Hyundai had brake switch issues in models circa 2011 and earlier, but I could not find anything about whether Kia fixed the problem in subsequent model years. During my incidents I have repeated the above steps trying to start the non-responsive vehicle until it inexplicably started up; took over 10 re-tries each time this problem occurred. I am taking the vehicle into the dealer on Monday 11/4/13 asking them to fix the problem.

- Arlington, VA, USA

problem #1

Sep 212013

Sorento

  • 180 miles
The contact owns a 2014 Kia sorrento. The contact stated that he could see the speedometer needle. The contact stated that the needle was the wrong color and it made it difficult to determine the speed being traveled. The vehicle was taken to the dealer for inspection where they stated that the vehicle was performing as designed. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 180.

- North For Myers, FL, USA

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