This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2015 Kia Sorento LX has large pieces of paint chipping off from the driver and passenger side pillars (between front and side windows). It started as a few small areas, but now when it rains large pieces of paint blow off and stick to the drivers side & passenger side window while I'm driving. I've seen many other Kia's with the same Snow White Pearl color which have the same area of paint chipped. Is this an issue which is covered by Kia since it is so common? I have a new spot starting to chip on the passenger side door (added to the attached pics). This started about a year ago with a few small chips, but the pieces that come off now are getting larger. We had a full week of rain last week and I can see many large areas which are ready to come off and will do so next time I drive, esp in the rain. If the hood starts chipping and large paint chips were to blow on my front window during the rain that could be a big issue.
I was told to submit a claim with you all by others facing the same issue with paint. I have had this car for nearly 3 years and am missing more and more paint every day. It-??s missing on the hood as long as driver pillar. Kia told me there-??s nothing they can do. I see Kia-??s like mine all the time with the same issue.
Low beams have completely gone out and will not work. High beams and all other lights work fine. Car Burns oil regularly. 2 quarts every 2 weeks is required now ro operate the car. I have only had the car since 2020.
I am unable to open the right rear door of my 2015 Kia Sorento from the outside. The child safety lock is engaged and thus I am unable to open that door from the inside. All other doors work correctly. This information has been confirmed by a Kia dealer service department.
Paint peeling/rapid delamination (bubbling) on 2015 Kia Sorento (Snow White Pearl color) on FRONT PASSENGER PILAR AND CENTER ROOF. Great condition, 109,000 easy miles. Large chunk of paint came off today 10/31. Cost - estimate 10/2023 $5000. Why is this allowed? Obviously Kia has errors in the painting process - too many people with same complaint - seems only for Snow White Pearl. These cars are not worth it.
- Chicago, IL, USA
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The paint is delamanating and flaking cause value to drop daily. A 2015 should not have this issue, Toyota recalled for the same issues. It start with a very small spot and has incresed daily in size and new spots are appearing daily.
On Thurs 8/24/23 approx.5/5:30 I was driving home on highway 290 and my Kai Sorento 2015 just quit. No warning of any kind it just quit. I had no steering so had to hang on tightly to the wheel. It was rush hour and I was on a highway doing speed limit of 55. How I and anyone behind me was not in a serious serious accident is unbelievable. The car would not start again and has not started since. Had to be towed home. Since it is the weekend I haven't been able to have it towed to a shop. This is a very serious problem to have nothing wrong and no warning at all and your vehicle just quits in the middle of rush hour doing 55mph. I can't believe there is no recall abt this issue. Looking on the internet I am not the only one that has had this very dangerous problem. The vehicle is available for inspection. Posted 8/26/23
The paint just above my windshield at the center is bubbled up and stater peeling and is now rusting. It is also peeling on my drivers door just above the window. The paint color is Pearl White
I own a 2015 Kia Sorento that the peeling is rapidly peeling off ( or what the body shops call Delamination ). My paint began peeling in a tiny spot I thought was a chip from a rock but rapidly began peeling all over.
As I was driving my grandchildren I heard a banging sound in the engine. I checked for warning lights, and none were showing. I drove the car to a reputable mechanic who after listening to the sound told me that driving the car was not safe. I had the car towed to the KIA Service Department in Anderson, SC. to have a KIA mechanic assess the engine. My biggest concern is that NO warning lights came on. I shudder to think what might have happened if I had been in the middle lane of an Interstate with my grandchildren when the engine failed. KIA said the engine is not under warranty; which is true. However, with the warning lights NOT coming on I believe replacement of an engine should be considered. We have been loyal KIA patrons but at this point I am not comfortable purchasing another KIA. Currently the dealership says it will 8 -9 week before the engine could be replaced. According to the mechanic we spoke to they only replace two engines a day which means we are without a car and having to rent one on our own.
My engine for this 2015 Kia sorento failed on 6/1/2023. This can put others at risk because Kia continues to know that their Theta ii engines can fail and have not done enough to prevent this problem. Additionally, there are not enough kia technicians available to diagnose engine failures in a timely manner. I have been waiting 3 weeks and my car has yet to be diagnosed. Kia should not be allowed to continue selling any models that have the Theta ii engines until they properly support individuals that have been affected by this problem.
UNKNOWN My issue is PAINT DELAMINATION. I own a 2015 KIA Sorento, color is PEARL WHITE. I understand that this type of factory paint defect is not uncommon with a 2015 KIA Sorento, especially with the color being pearl white. Here is a description and timeline of my paint delamination: Sept 2022, I noticed a relatively small paint chip (1" x 4" long) on the drivers side pillar. Very unusual but I didn't overthink this paint peeling scar. Feb 2023, on the same pillar, the delamination enlarged to 4" x 10" and I became fully aware of this factory defect. A few weeks later, Feb 2023, I noticed paint had chipped off and peeled off the roof, located directly above the windshield. Now I'm considering a visit to my KIA dealership, in West Covina, to show them my car. I'm totally confused and worried about the paint condition of my car. In late March 2023, I noticed a small paint chip on the passenger side pillar. I touched it gently and the paint delamination in this area did what it does. It easily peeled off with the slightest touch. Now, I'm convinced that I need to discuss this factory defect with KIA. A week later, April 2023, while washing my car the water pressure from my garden hose literally peeled off enormous amounts of paint from the defected areas. In fact, some paint chipping started on the hood. I also noticed paint blisters and bubbles on the side doors. Those blisters will soon peel off with wind or water. I will download pictures of the delamination infested car. This is undoubtedly a factory defect issue. Any car company that values their product and their reputation would own (admit) the obvious facts regarding the paint defect issues and recall the Sorentos (Pearl White). Honor and product integrity is a basic characteristic for a major automobile company like KIA. My Dad is a KIA owner, myself and my grandson are KIA Sorento owners. I trust that my complaint will not fall on deaf ears.
Our kia has problems with the camshaft sensor and when we described the issues we were having to our dealer he immediately said it was the camshaft sensor and apparently there are a lot of issues with this model with the sensor. Our car kept on stalling and when my husband was stopped at a red light yesterday the car wouldn't start and was a safety concern for him, luckily he wasn't hit from behind just made a lot of other drivers mad. I believe kia knows about this problem but hasn't acknowledged it yet. When we left it with the dealer he said parts are on backorder but you could drive the car if you want, we feel that is so unsafe and total disregard for his safety. I'm hoping someone could look into this and the total disregard of the dealership for advising us to keep driving this unsafe vehicle until they can repair it for us. The car started having issues a week ago, it wouldn't start, then it was fine until last Saturday night and the engine light came on. So when we were bringing it to the dealership to have a look at it, it stalled again at the red light. We feel this could have been a serious issue had the other vehicles behind is not stopped and hit us while in the car. Also the repair mechanic automatically knew the issue so obviously it's not the first car in there with this problem
The car's paint has been peeling off. I purchased the vehicle when it had 49,000 on it in 2020. A few months later i noticed some chipping on the hood and above the front window. I called Kia and they said there was no recall. More and more paint had chipped and today i was at the dealership for service no paint chip on my door and when i got home a big chunk of paint was missing. I did not notice it before leaving the dealership because my door was open for me to sit in. The paint is snow white pearl. The 2014 sorento was recalled for this and the paint on the 2015 is chipping in the same areas. It is evident that something is clearly wrong with this paint. I have seen other kia sorentos in my area with the snow white paint and they also had paint chipping in the same areas. Please help. I love my vehicle but this is making my Kia look horrible.
My friend was driving my car this am and an unknown driver ran the stop sign on a side street off from Stuyvesant and hit my vehicle my friend proceeded to get out my vehicle to exchange ins with the other driver as she declined my friend tried contacting me numberous times by FaceTime and phone when I finally answered the FaceTime she snapped a picture of the back of her vehicle as she was proceeding to leave I told my friend I will contact the police department to do a report because we have her license plate number and car as well
My 2015 Kia Sorento began peeling paint on the roof top and side window panels and is continually getting worse. When communicating with my dealership, they stated it was out of warranty and to contact a local body-shop. I believe this is a Latent Defect, and should not be treated under the standard paint warranty in the owners manual. Please let me know the next steps.
My 2015 KIA Sorento at around 90,000 miles started getting areas where the paint is bubbling. At 98,975 miles after a hard rain (no hail) a large spot of paint peeled off on the passenger side pillar around window. It is also starting on hood and above windshield. The color of my is Snow White Pearl. I have reported it to KIA and have a case # [XXX]. They are not responding to my emails. August 29. 2022 is the date of the major peeling. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
A D V E R T I S E M E N T S
- Oceanside, CA, USA