This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owned a 2010 Kia Soul. The contact stated while driving 15 MPH when she crashed into the rear passenger side of another vehicle due to an illegal turn damaging both vehicles. The contact stated the air bags did not deploy nor did the seatbelt retract. The contact stated when the paramedics helped out the vehicle the air bag fell out of the steering wheel. The contact was taken to the hospital for back pain. A police report was filed. The vehicle was towed and deemed totaled. The manufacturer was not notified of the failure. The failure mileage was not available.
The contact owns a 2010 Kia Soul. The contact stated that the middle rear seat belt retractor failed and the brakes made a noise when depressed, causing the brakes not to engage at a normal stopping distance. The vehicle was taken to the dealer several times for the failures however, the dealer did nor perform a diagnostic. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 60,000 and the current mileage 95,000.
I purchase a 2010 Kia Soul ! on 12/31/2009. Soon after I notices how easily the pillars and parts of the door panel became scratched and nicked but the seat belt. Report it to Kia usa and was issued a Kia consumer # K1695129 and was informed that a fix would be coming in April then in June. I have heard nothing from Kia since. The plastic is very soft and can even be damaged by a finger nail. I would like this sub-standard plastic to be replaced.
- Cincinnati, OH, USA
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- Springs, TX, USA