Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety. Notes: Look past the horrible hamster advertising campaign and you'll find a vehicle that is comfortable to drive, roomy and reliable. Just don't expect to set any MPG records on the highway (a side effect of driving a car shaped like a lunchbox).


really awful
Crashes / Fires:
1 / 2
Injuries / Deaths:
0 / 0
Average Mileage:
29,400 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Kia Soul electrical problems

electrical problem

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2011 Kia Soul Owner Comments

problem #5

Dec 182015

Soul 4-cyl

  • 30,000 miles


The contact owns a 2011 Kia Soul. The contact stated that the horn failed to operate intermittently without warning. The failure recurred on several occasions. The vehicle was taken to the dealer to be diagnosed. The technician was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 30,000. Updated 03/30/16. Updated 04/14/16.

- Silver Spring, MD, USA

problem #4

Mar 102015


  • 83,000 miles
Ocassionaly the horn will not work.

- Columbus, OH, USA

problem #3

Oct 102012

Soul 4-cyl

  • 20,000 miles
The contact owns a 2011 Kia Soul. The contact stated that the horn malfunctioned sporadically and without warning. The vehicle was taken to the dealer. The dealer was unable to diagnose the failure. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was 20,000 and the current mileage was 40,000.

- St Louis, MO, USA

problem #2

Apr 042012


  • 5,000 miles
The contact owned a 2011 Kia Soul. The contact stated that the driver was driving 5 mph when she crashed into another vehicle. The driver exited the vehicle and the vehicle engulfed in flames. The vehicle was destroyed and towed to an insurance company lot. The insurance company determined that the fire was not a result of the crash, but rather the result of defective wiring. The manufacturer was made aware of the failure and offered no assistance. The failure mileage was 5,000. The VIN was unavailable.

- West Haven, CT, USA

problem #1

Nov 272011


  • 9,000 miles
The contact owns a 2011 Kia Soul. The contact stated that after starting the vehicle and allowing the engine to warm, she heard a loud noise and noticed that the vehicle was on fire. The police and fire department arrived and a report was filed. The vehicle was not inspected by a dealer for the failure. The manufacturer was not contacted. The failure and the current mileages were approximately 9,000.

- Eagle River, AK, USA

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