Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety. Notes: Look past the horrible hamster advertising campaign and you'll find a vehicle that is comfortable to drive, roomy and reliable. Just don't expect to set any MPG records on the highway (a side effect of driving a car shaped like a lunchbox).


definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
34,900 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Kia Soul windows / windshield problems

windows / windshield problem

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2011 Kia Soul Owner Comments

problem #2

Feb 012015


  • 67,000 miles


The rear window on my 2011 Kia Soul shattered after closing the front passenger door. The door was not slammed or closed with any force and the car was parked and turned off at the time. It was lightly snowing and around 20 degrees F when the incident occurred. The window was broken from the center, but the glass bowed outward and the edges of the window had crumbled and fallen out as well. The glass is very thin and looks to be of poor quality and I should not have to worry about my car windows breaking every time I exit the vehicle.

- Kansas City, MO, USA

problem #1

Apr 022011


  • 2,800 miles
Parked in front of coffee shop about 3pm. Windy but warm (not hot or cold weather). Came out to find back window shattered. Insurance co. Called, will replace window w/ $250 deductible fee. No evidence of foul play involved.

- Bogart, GA, USA

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