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really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
5,533 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2015 Kia Soul drivetrain problems

drivetrain problem

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2015 Kia Soul Owner Comments

problem #3

Jul 222016


  • 11,000 miles


The contact owns a 2015 Kia Soul. The contact stated that the steering column, shifter, and brakes failed to operate. As a result, the vehicle was involved in a side impact collision. The vehicle was towed to an independent mechanic and then to the dealer. A police report was filed. The contact received notification of NHTSA campaign number: 15V736000 (steering); however, the parts to do the repair were unavailable. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. There were two injuries that required medical attention. The contact suffered from a cervical strain and mild thoracic facial strain. The failure mileage was approximately 11,000. Parts distribution disconnect.

- Cincinnati, OH, USA

problem #2

Oct 012015


  • 2,000 miles
The contact owns a 2015 Kia Soul. While driving 35 mph, the manual transmission was shifted to second gear and there was significant power loss in the momentum of the vehicle. The vehicle was almost to the point of stalling before there was sudden acceleration. The vehicle was taken to an independent mechanic to be diagnosed. The mechanic was unable to retrieve a fault code. The vehicle was not repaired. The manufacturer was notified of the failure. The VIN was unknown. The approximate failure mileage was 2,000.

- Bend, OR, USA

problem #1

Dec 142015

Soul 4-cyl

  • 3,600 miles
The contact owns a 2015 Kia Soul. When the accelerator pedal was depressed at approximately 30 mph, the vehicle lost power without warning. The vehicle was taken to a dealer, but the failure was unable to be determined. The contact mentioned that the failure recurred several times. The manufacturer was notified of the failure. The failure mileage was 3,600. Updated 03/16/16 the consumer stated the dealer replaced the high pressure fuel pump. However, the problem happened again two weeks later. Updated 03/30/16.

- Panama City Beach, FL, USA

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