Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


fairly significant
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
15,238 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2015 Kia Soul engine problems

engine problem

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2015 Kia Soul Owner Comments

problem #2

Aug 242016


  • 27,475 miles


The car caught fire under the hood of the engine. Upon arriving home from grocery store passenger noticed smoke under the hood. The fire was extinguished and the Kia emergency roadside service was called. The local Kia dealer doesnt want anything to do with the car even though the car is still under factory warranty. Kia corporate isn't much help either saying it will be 2-5 business days before someone from there will be able to come and inspect it. In the meantime I am stranded in fort wayne with no transportation. Again the car is still under factory warranty!!!!!!!!!

- Hernando, FL, USA

problem #1

Dec 172015


  • 3,000 miles
Car is equipped with eco-boost and active "intermittant stop and go" system, which is active every start cycle unless "deactivate" button is has been driven by 18 year old daughter for 3,000 miles in 6 months. The engine has shut down and not been able to be restarted on 2 separate occasions.both times the isg system switch was depressed, the system was deactivated, and the car was stationary. The second time the car shut down was at a very busy intersection, my daughter is a new driver-she was hysterical. Dealer claims there is nothing wrong with the car, they are saying it is operator error. I have told them that she always deactivates the isg every time she starts the car. She has seen the "deactive" light go out several times while driving the car. This is a very dangerous situation. We were not told by the dealer about the isg system when we purchased the car, if we had known about it, we would not have bought it.I feel there might be a software problem that is causing uncommanded shut down. Dealer cannot find a problem with the car.I am an airline aircraft mechanic with 30 years experience on boeing jets, and have been working on cars for 40 years.

- Mesa, AZ, USA

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