The contact owns a 2015 Kia Soul. The contact stated that while operating the vehicle the braking system erroneously activated, causing the brakes to engage without the brake pedal being depressed. Additionally, while driving at various speeds, the vehicle would drift to the right. The contact stated that there was also an abnormal odor of fuel was present inside the cabin of the vehicle. The vehicle was taken to an independent mechanic who was unable to determine the cause of the failure. The manufacturer was notified of the failures and referred the contact to the local dealer. The local dealer was not yet contacted. The failure mileage was 32,000.

- Mundelein, IL, USA

I took my 2015 Kia Soul to miami lakes Kia twice in December 2019, to check a clicking noise when turning both left and right, more consistently when turning right. I'm not sure but I have an inkling that this noise may be related to a problem with the steering column, cv joints or the axle. When I picked up my car the 1st time, as I made a right turn, I heard the same clicking noise. I called service and let them know that I still heard the noise. I returned my car a week later and took a test ride with two technicians, one technician informed me that the the noise needed to be louder for them to repair it. His claim seems unreasonable, especially since everyone who rides in my car hears the clicking noise, and there is obviously a mechanical issue with the cars steering or something related. I had my car checked at tires plus, the clicking noise was duplicated on the test drive and the mechanic informed me that this is a recall issue and to take my car to the dealer. Also, on February 21, 2020, the car battery that I purchased on July 31, 2018, died. This battery did not last 18 months (36 month warranty).

- Miami, FL, USA

First occurred at 134 miles on my 2015 Kia Soul...bouncy vibrating shaky ride could be felt under my feet like something bumping the bottom of the car and in the steering wheel like someone was tapping on it continuously. Passengers front and rear can feel the vibrating shake. Has been returned to dealer five times with this problem and has not yet been repaired. It is so bad it's uncomfortable to ride in and drive. Two service techs have told me they feel it but don't know what it is. Local dealer refused service after the fourth time saying they would not try to "fix" it again so Kia corporation sent to another dealership. The second dealership feels it but they don't know what it is either. A field tech is being sent with a new machine to determine the problem. New tires and wheels have been put on the vehicle...they made a difference but it still has the vibrating shaky feeling. Twice, when gas pedal is pressed, the car would not move...service techs don't know why. The car shudders many times when sitting at a red light or stop sign or parking lot...it will be running smoothly, then suddenly begin the shudder and shake. After a few minutes, it runs smoothly again. And no, it is not the ac compressor kicking in...the vibrating shaky ride occurs on all types of pavement and road surfaces. When turning the steering wheel to go around a curve, the wheel shakes as if the axles are bad. It has been doing this since purchased June 24, 2015, new, and now has 4,000 miles on it and is still doing its vibrating shaky thing. Anybody else have these problems? this is the third 2015 Kia Soul we have owned! the other two are great! no problems...totally different from this one.

- Meridian, MS, USA