This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My 2012 Kia Sportage 2.0 gdi $70k miles seized & began smoking as if it was going to catch fire while driving down the interstate on 11/24/2022 and 132 miles away from home. After finally getting towed back home and $400 later, I contacted Kia Corporate who then advised I have it towed to Kia dealership. Moving on, the dealership advised my turbo blew up I contacted Kia Corporate who put in a claim under manufacturer defect-€¦ughh to find out they denied the claim. When Coughlin Kia should have 1st informed me of why my turbo blew up and didn-€™t. The dealership was very adamant on insisting I pay over $5k to have turbo fixed. My car had seemed to be using/burning oil which then was causing a misfire on cylinder 1 and oil blowing all throughout the engine. Which results from -€¦. Worn or damaged main bearings throw off an excessive amount of oil which flows along the crankshaft and is thrown up into the cylinders. My car does have the lifetime engine replacement warranty and I feel Kia is doing everything possible to avoid replacing the engine. I had picked my vehicle up from Kia Couglin had it towed to a local garage (another tow bill $150) who advised of above issues after replacing turbo another $2k I-€™ve put into the car and still don-€™t have a vehicle. I strongly feel this all falls under that lifetime warranty & I-€™m getting no where with Kia Corporate
My vehicle had just recently been parked and turned off after only having driven 10 miles. Upon returning to my car less than 5 minutes later, a plume of white smoke and a small flame could be seen below the hood of the car. Within minutes the entire engine was engulfed in flames. By the time the Fire Department arrived, the blaze had already reached the rear of the vehicle. Everything was completely lost.
Vehicle was purchased and driven less than 1 yr and less than 10,000 miles before engine failure. Both repair facilities and salvage yards claim there is a recall on the engine of this car. Both dealership and KIA are unwilling to rectify this problem.
No Recall information has ever been received, by mail or other ways by me. Kia Headquarters was recently called requesting this information, and has still not been received.
- Saint Louis, MO, USA
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Recall on A/C condenser assy-cooler, mileage 24188 dated 4-30-2015, recall was completed. Claim #18-646G-444. At this time the A/C blows hot air, mileage 63465. We live in kenner, la temps are in the triple digits. The value of the vehicle is not worth the repairs at this time. The vehicle is no longer in warranty. This in my opinion poor workmanship on Kia behalf, very disappointing.
The contact owns a 2012 Kia Sportage. The contact received notification of NHTSA campaign number: 20V750000 (engine). The vehicle was taken to Kia tasca (1660 hartford ave, johnston, ri 02919) and the knock sensor detection system software was updated as part of the repair. The contact stated that after the recall repair, the radio amplifier was damaged and there was an electrical short, which caused the passenger's side front and rear exterior lighting to remain illuminated. The dealer was made aware of the failure and diagnosed that the two input control pins on the switches were broken and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and opened a case. The contact was informed that the regional parts manager would be contacted however, the manufacturer had not yet notified the contact of any action being taken. The failure mileage was 93,000.
I was driving on a city street when my vehicle begin to loose power. I was stopped at a red light and could not get up to speed to continue thru the intersection. I pulled over then had someone direct traffic as I cautiously pulled into the parking lot of a local business. After work I got aaa to tow vehicle to my home. The next day I had aaa tow vehicle to a local repair shop. I contacted Kia at that time and was told my vehicle was not included in the recall.I had several mechanics diagnose problem including my local Kia dealership for a fee. As I trailed behind my friend as he slowly drove vehicle from 1 shop to Kia, I noticed fire underneath the vehicle so we stopped and towed vehicle the rest of the way. Kia shop verified it to be engine failure and quoted me a repair fee of $7500 to $9000 to repair the problem. I had just spent $3000 about 3 months earlier for a new transmission so I decided to donate vehicle instead of spend more money.
My vehicle stopped in the middle if a street light. I took it to Kia shop they said the engine died which before that I never got warnings. I know Kia does have problems with the engine. They are covering the engine but I have to pay for labor which is a little over 3,000 dollars. I'm not satisfied but I need my car.
I was driving my car and as I reach a red light I stopped the car turned off I tried turning it on 3 or 4 times but it wouldn't even crank. I open the hood and a little smoke came out I had to push it to a safe place and had it towed to my apartment. I've tried turning it on but it doesn't even crank. The radio and light still turn on regular. It's been a parked about a month. I had heard about the recall but when I checked the VIN number it said I had zero recall for my car. Can someone help me I'm lost and I need my car I'm still making car payments paying insurance and it's also time to pay registration I'm frustrated and in need of assistance can someone please guide me I will appreciated it thanks
I was driving with my daughter at 7:30 pm on santiago canyon road orange, ca. When I noticed a clicking sound and caught a glimpse out of the corner of my eye of a light reflecting off the road. I instantly pulled over and told my daughter to get out. The car took about 3 to 4 minutes to totally go up in flames. I was never contacted about any potential problems with this car or anything about the Kia sorrento we also own. Now I won't be driving that car either.
I had been hearing a strange noise when pushing the brakes since August 2018, I had a lay person look at it who stated it was the wheel bearings and should be replaced. I took it to Kia as I was still under warranty for 20 more miles and they said it wasn't the bearings and they could find no problems at all with the car. On Feb. 20, 2019, 6 months later, I was driving with my son on the highway and started to hear a loud knocking noise at the base of the windshield under the hood and the speedometer started to falter. I tried accelerating and the knocking increased and all the lights on the dash went on and the speedometer began falling. I hurried to get over and off the highway as the smoke and burning smell was engulfing the front of the car. It completely died as I rolled to a stop with smoke pouring from under the hood. I towed it to Kia who said they would do a diagnostic for $145. The tow driver gave me a lemon sized chunk of metal stating it looked like a piece of the oil pan as the flatbed was covered in oil. I had to call Kia the next day to get a diagnosis. They said they didn't do one because just from looking at the hole in the oil pan, they could tell it had blown an engine rod. I was informed that even though this was a recall event because my VIN was not recalled they would do nothing for me.
Recently purchased 2012 Kia Sportage about 8 months ago, only 68,000 off the lot. Has been driving perfectly fine with routine maintenance on vehicle. Until last night headed back home, the engine started making a knocking and clammering noise that got louder as I countined to drive. I figured at about 100,000 miles shouldn't nothing possibly be going wrong. The car first stalled out and cut off, then restarted. Drove to nearest exit thinking it maybe low on oil but no. Researched to find the upsetting and poor reviews on the engine failure to failed rob bearings within the motor due to excessive scrap metal left inside during assembly. In which responsibility is solely on the manufacturer. Also read up on forbes article of Kia recalling vehicles for this same exact problem and situation.
On two separate occasions while driving the car has shut off completely. The first time it happen the car was towed to a mechanic that said the engine was bad and the parts were recalled. We were able to tow the car to another shop and they had said it was possibly the starter. We replaced the starter as well as another part and the car started. Once taken for a drive the car again shut down. We again had to tow the car. Now it won't start.
Air quality. Car consistently smells like mold and mildew in the air vents despite frequent changing of filters and treatment for mold and mildew. Condensation doesn't evaporate and mildew forms creating an indoor air quality issue in the car. Happens frequently and makes the car undriveable for anyone with mold and mildew allergies
Door will not lock completely when car is sitting in the sun and its hot outside. Driver window will not roll down when its hot outside, trunk hatch will not open/unlock when hot out side. Alarm doesnt work when hot outside.
Yesterday when I was driving my check engine light came on. So I took it to pepboys that said the code was 791. Then, called the dealership and mechanics to find out about it. Most people that part should not had went bad. This code is for the butterfly flips in the intake manofold.
A D V E R T I S E M E N T S
- Zanesville, OH, USA