This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My vehicle completely stalled out on the 15 freeway in Southern California, and I barely made it off of the road and had to call 911 due to the traffic coming so near to me. My vehicle was towed to the Kia dealership in Victorville, where they told me a bearing engine knock occured and I was told by them and Kia that the warranty doesn-??t stand because of a previous owner to owner-??s before I bought the car did not do the update they were supposed to do. It was a very very scary situation. I was on the side of the 15 freeway with a ditch beside me just waiting to get plowed down by big rigs going by me. And now I am out $8000 that I paid to purchase the car two months ago with no recourse to have it fixed because they told me it-??s going to be $11,000 because the engine in my car is discontinued. I did my due diligence. I did a CARFAX and a Bumper report and because Kia and Hyundai decided this wasn-??t a recall, but rather a product improvement campaign, it was not listed in any of the forms I used to do my best to find out if this car was a good car to buy.
The contact owns a 2014 Kia Sportage. The contact stated that the engine was knocking. The check engine warning light was illuminated intermittently at first but had since become constant. The contact took the vehicle to the dealer where the PCV valve was replaced. The dealer also performed an engine flush, and oil change, and filled the fuel tank. The contact stated that on the following day, the failure recurred with the check engine warning light illuminated. The vehicle was returned to the dealer who stated the engine could not be replaced due to the knocking not meeting the volume level required for a free engine replacement. The manufacturer was not made aware of the failure. The approximate failure mileage was 80,000.
The contact owned a 2014 Kia Sportage. The contact stated that while driving, the engine stalled. The contact then stated that she noticed smoke on the windshield of the vehicle. No warning lights illuminated. The vehicle was towed to the contact's residence and then towed to an independent mechanic where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The vehicle was towed back to the contact-€™s residence where it was repossessed. The contact then received the NHTSA Campaign Number: 22V51000 (Service Brakes, Hydraulic). The dealer was notified of the failure however, the contact was advised to contact the bank. The manufacturer was notified of the failure and the contact was advised to notify the dealer. The failure mileage was unavailable.
2014 Kia Sportage. Consumer writes in regard to NHTSA safety recall 22V-051. The consumer stated the manufacturer exceeded a reasonable amount of time completing the recall repair. The parts were not yet available.
2014 Kia Sportage. Consumer writes in regard to NHTSA safety recall 22V-051. The consumer stated the manufacturer exceeded a reasonable amount of time completing the recall repair and to have found a remedy.
- Hightstown, NJ, USA
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My 2014 Kia Sportage has been under a recall since February of 2022. As of today, August 27, 2022, no remedy has been made available. I do not understand the unforgivable delay when the vehicle is subject to spontaneous engine fire at any time.....This is nothing short of manufacturer negligence....
My vehicle has a safety recall and KIA hasn't sent me a paper of when this safety recall is going to be fixed. My vehicle automatically turns on and off the check engine light and I am unsure if it's because of the safety recall.
We were notified of this recall in February 2022. It's now August 2022. We called the dealer repeatedly and keep getting told the part is not available yet, try back in a couple weeks. Do we have to wait until the vehicle catches fire and burns down the house or worse yet, kills someone?
On May 4th, my 2014 Kia Sportage seized up, in the middle of the road, while I was driving at 60 miles per hour. I was driving my 73-year-old Mother to a funeral in Miami, Oklahoma. Kia Lawrence confirmed that it was a recall, and they verbally agreed to replace the engine. It is July 16th, and Kia Lawrence has still not replaced the engine yet.
I WAS DRIVING FROM WORK TO COME HOME, I NOTICE SOMTHING WAS WRONG. I PUT MY EMERGENCY LIGHTS ON AND THE VEHICLE SHUT DOWN IN THE MIDDLE OF ROAD. I HAD ASSISTANTS HELP ME PUSHED TO THE SIDE OF ROAD. I GAVE THE CAR A FEW JUMPS STARTS BUT IT DIDN'T WORK. THEN THE VEHICLE STARTED SMOKING I WASN'T SURE WHERE IT WAS COMING FROM.CAR BEGAN TO LOSE POWER AND THEN STARTED CUTTING OUT COMPLETELY. WHICH LEAD ME TO TOW MY VEHICLE TO MY HOME. WEEKS LATER I RECECIVED A NOTICATION ABOUT A RECALL AN ENGINE COMPARTMENT. I NOTIFYED THE DEALERSHIP ABOUT THE RECALL. I WAS TOLD THEY CANT DO NOTHING UNTILL THE SECOND LETTER, ITS BEEN 4 MONTHS NOW MY CAR STILL DOESNT WORK, I'M PAYING MONTHLY PAYMENTS FOR THE VEHCILE.. TAKING PUBLIC BUSES TO GO TO WORK.IF National Highway Traffic Safety Administration REALLY CARED ABOUT OUR SAFETY IT SHOULDN'T TAKE THIS LONG TO GET THE JOB DONE.
For the last year my vehicle is burning oil. I service it every 3 months.. I have to put from half to a quart of oil every two weeks. I had the dealer do a soak over night and it didn-€™t work. That cost me $500. I-€™m on a fixed income.
I received a recall notice and nothing is being done about the problem, there has not been any action taken from the manufacturer! Please make them take action on this problem, [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
The contact owns a 2014 Kia Sportage. The contact received notification of NHTSA Campaign Number: 22V051000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The vehicle was towed to an independent mechanic and diagnosed with engine failure. The mechanic informed the contact that the engine needed to be replaced. The vehicle was not repaired and remained with the independent mechanic. The manufacturer was not made aware of the failure. The failure mileage was approximately 120,000. VIN tool confirms parts not available.
The contact owns a 2014 Kia Sportage. The contact stated that while driving approximately 75 MPH, a knocking noise was present coming from the engine compartment and the vehicle would not properly accelerate. The check engine warning light was illuminated. The cause of the failure was not determined. The dealer and manufacturer were notified of the failure. The approximate failure mileage was 63,000.
The bearings in the engine have gone bad. The motor is blown. The engine malfunctioned. It is available for inspection upon request. I was in the car with my husband and 8-month old. We were on a busy highway so it was risky to be in the middle of a highway. The problem has been confirmed by an independent service center. It has been inspected by a repair shop which is Whistler-€™s towing and Truck Repair. There were no symptoms of the problem prior to the failure that I know of. The engine oil pressure and tire pressure sign came on the day of the failure barely 2 minutes then the car came to a stop.
Engine failure. Connecting rod bearings failed. Vehicle is available for inspection. Car went into Limp mode and would not go over twenty mph on the Highway. Has been inspected by mechanic and will be examined by dealership. Check engine light came on when issue arose.
2014 Kia Sportage total engine failure. Vehicle briefly flashed oil pressure warning light and stalled traveling down the highway. When he vehicle was started again it had a loud engine knock. Vehicle was towed to dealership had diagnosed engine has excessive rod bearing clearance. Recommend Long block Engine replacement. $5732. Kia is denying warranty claim due to the vehicle not having a KSDS software update. Court documents show that a consumer need only go to the NHTSA website and enter their VIN number to find any open recalls including the KSDS update. My VIN shows 0 unrepaired. Kia still claims that the update was not performed and the lifetime warranty will not be honored. Being an owner since 2018, I have not been notified of a single recall, product improvement campaign, or legal settlement. Kia customer service has admitted to not having me in their system. I as a consumer had no way of knowing of any of the safety, or functional concerns of my vehicle. This same problem has been confirmed through the stories of hundreds of others. Kia needs to be held accountable. At the time of settlement, when determining the amount. The court based its numbers off of a 100% approval rating of class vehicles. Even at that time the approval rating was only at 15%. Disgusting. Most importantly, the KSDS software update does not prevent engine failure in any way. The defect is still there. Kia has not found a fix. The vehicles are still unsafe.
A D V E R T I S E M E N T S
- Lake Havasu City, AZ, USA