SAFETY RECALL N623: Gasoline Fuel Tank Flange Assembly Cracking WHY is this recall not showing when I enter my VIN number here" Vehicle was towed back to house November 24th, 2021 after discovering it was leaking gas all over the Walmart parking lot. I have been smelling gas inside the vehicle and on the outside passenger side of the vehicle for almost 2 months! I saw no visible evidence to prompt concern until November 24th. When I called AAA to have the car towed they asked me to call 911 to clear the car from -€œrisk of explosion-€ before it could be towed. I have been trying to call the Land Rover dealership to get my car in for this repair and they can-€™t get me in until the end of January!?! How is this acceptable!? I-€™ve been driving this car around like this for two months.. possibly longer.. with my TODDLER! And I-€™m being told by AAA, my mobile mechanic and this -€˜Safety Recall Letter-€™ that the car is at risk of explosion!? I have the -€œImportant Safety Recall-€ letter in my hands right now that outlines my exact issue and it literally says.. -€œthere could be liquid fuel underneath the vehicle, which in the presence of an ignition source could lead to a fire.-€ This is unacceptable! I don-€™t have a vehicle now. I can-€™t work. Not working isn-€™t an option. Not having a reliable and safe vehicle I can count on isn-€™t an option. I can-€™t get my car in for the necessary repairs in a timely manner. I-€™m just stuck. There is no ideal time for this issue to arise but right before Christmas!? I can-€™t even think of the appropriate words to communicate the level of havoc and life f**kery this is causing. I-€™m literally here reporting this issue because of the letter I received and now I-€™m infuriated this recall isn-€™t even listed on y-€™all-€™s website. Who sends out an -€œImportant Safety Recall-€ letter that casually mentions the car could catch on fire and then just doesn-€™t put the recall into full effect!? What-€™s my next step? Attorney. What-€™s y-€™all-€™s"

- Edmond, OK, USA

Purchased the vehicle 07/10/2020 check engine light came on 8/17/2020 called the warranty company took it to redwood city range rover dealership 8/18 (see below invoice) paid for car rental through that time. Picked up range rover on 8/31. Check engine light came back on 9/14 (see below invoice) with gas smell took it straight to dealership got another rent a car paid for services 9/18 called carvana and spoke with alex 9/18 to let them know I only had the range rover for 2 months minus the 2 weeks the dealership had it to fix and I have been having "major" problems with the vehicle. I was told by "alex' (he would not give me the initial of his last name) apologized and said there was nothing carvana could do. He stated the dealership probably did something to the gas tubes or loosened something. I told him I wanted to speak with a manager or I am contacting the BBB and the automotive association because the problems I am having with the range rover are not "minor" these were "major" problems and faulty engine, gas, and the other repairs could have been disasterous to my children and my life had it sparked or ran hot. Alex said he would have someone contact me. He later called and sent a text a hour later asking for copies of the invoice and said the management team and maintenence is requesting it to look over. I have yet to hear anything else from carvana. During this time the vehicle have been driven on freeway, city streets, in motion, taken to the gas station. (invoices are attached)

- Manteca, CA, USA

On or about septempber 2013 I purchased landrover from hornburg dealership for a price of $50,500. In October 2013 transmission fault light came on then off contacted the dealer for remedy. In September 2013 inspected the air suspension was faulty remedied in 2015 contacted the dealer for remedy. In September 2013 to inspected for transmission light contacted the dealer for remedy. In September, 2014 tires was replace incorrect tires on vehicle contacted the dealer for remedy. In August 2015 transmission fault light came on and off contacted the dealer for remedy. In September 2015 transmission fault light came on multiple times contacted the dealer for remedy. In October 2015 transmission light came on multiple times contacted the dealer for remedy. Been having issues with my 2011 Land Rover back and forth to the dealer for remedy. Despite repeated attempts at repair by landrover for the record the service remains defective and therefore there has been a failure and refusal to conform the product to its express warranty under the law.

- Murrieta, CA, USA