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really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
104,250 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Lexus ES 300 seat belts / air bags problems

seat belts / air bags problem

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2002 Lexus ES 300 Owner Comments

problem #4

Jan 072016

ES 300

  • miles


Side airbags near windshield are leaking when it rains. At first it was a slow leak, but really pours in now

- Hilton Head Island, SC, USA

problem #3

Dec 312015

ES 300

  • 210,000 miles
Takata recall, my wife was involved in a frontal collision at @35mph in which her airbags did not deploy. I am concerned that since the sensors were knocked off during the impact, what could have happened to prevent the airboys from deploying? she was traveling at 35 mph into an intersection when she ran a red light and T-boned another vehicle. Fortunately the vehicle she hit was a Jeep Wrangler with a steel side bumper on all sides. So there way minimal damage to the Jeep.

- Stallings, NC, USA

problem #2

Oct 132014

ES 300

  • 115,000 miles
The contact owns a 2002 Lexus ES 300. The contact stated that while driving 30 mph, another vehicle crashed head on into the contact's vehicle. None of the air bags deployed. The contact sustained back, neck, face, and shoulder injuries that required medical attention. A police report was filed. The vehicle was destroyed. The manufacturer was not made aware of the failure. The failure mileage was 115,000.

- Baltimore, MD, USA

problem #1

Jun 112011

ES 300

  • 92,000 miles
The contact owned a 2002 Lexus ES300. The contact stated that the vehicle was involved in a head on crash in which the air bags did not deploy. The driver sustained serious injuries to the neck, spine and shoulder. A police report was available and the vehicle was destroyed. An authorized dealer was notified and informed the contact to notify the manufacturer. The manufacturer was not yet made aware of the failure. The failure and current mileages were 92,000.

- Toldeo, OH, USA

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