The contact owns a 2004 Lexus ES 330. While driving approximately 20 mph, the accelerator pedal became unresponsive and caused the vehicle to decelerate independently. The vehicle was taken to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 38,000.

- Houston, TX, USA

2004 Lexus ES330. Consumer states unintended acceleration the consumer stated the vehicle suddenly accelerated across the street and plunged in his neighbor's brick fence completely damaging the car, which was eventually declared totaled. The consumer stated the police report indicated, the floor mat may have caused the sudden acceleration. The vehicle was inspected, but a cause could not be determined, even though it was noted, the floor mats were not secured and the hooks were missing. The consumer stated when he purchased the vehicle, there were no hooks. The consumer stated he never received a recall notice and the floor mat issue was never discussed on the numerous occasions, he went to the dealer for other services. Updated 11/05/12

- Santa Clara, CA, USA

2004 Lexus ES330. Consumer states accelerator problems the consumer stated when she changed the gear from park to reverse, the vehicle suddenly accelerated, hit a fence and continued to accelerate even though her foot was on the brake. The consumer believed the accelerator became stuck.

- Winter Garden, FL, USA

2004 Lexus ES 330. Consumer states unintended acceleration the consumer stated she was certain the sudden acceleration she experienced which caused the vehicle to surge forward while attempting to park was due to the faulty floor mat that became stuck under the accelerator pedal. There was minor damage to the vehicle. The dealership claimed the pins that held the mats in place had broken. They claimed there was nothing else wrong with the vehicle.

- Chestnut Ridge, NY, USA

2004 Lexus 330. Consumer states uncontrollable acceleration the consumer stated he experienced sudden acceleration twice. Fortunately, both times he was able to regain control by shifting into neutral, stopping and restarting. While he was attempting to regain control, he attempted to pull the accelerator pedal up and brake, but neither action was successful.

- Newbury, MA, USA

2004 Lexus ES330 sudden acceleration the consumer stated when she attempted to turn around in the parking lot, the vehicle accelerated out of control, struck a sign and another vehicle.

- Englewood, NJ, USA

My wife was pulling into a parking spot at a very low rate od speed. Accelerator stuck and could not be released. Car sped up and hit four other cars. Total damage to all cars exceeded $40,000 and my wife was injured when air bag inflated.

- Delray Beach, FL, USA

Acceleration delay of up to 2 full seconds.

- Hercules, CA, USA

- the contact called regardingthe 2004 Lexus ES 330. The contact was turning into a parking space and the contact's vehicle hesitated and then suddenly accelerated and hit the vehicle parked directly in front. There were no warning indicators. The contact's vehicle sustained front end damage. The headlights broke and the hood was dented. The airbags did not deploy. The contact stated that the her vehicle went underneath the vehicle in front. The other vehicle sustained minor damage. The vehicle was drivable, and has been taken to a repair shop. The dealer will do a diagnostic check on the vehicle. A police report was filed.

- College Park, GA, USA

2004 Lexus ES 330 has severe hesitation and surging problems when trying to accelerate under traffic conditions such as merging onto freeway where you might need to slow and then accelerate. We experienced dangerous situations due to hesitation and then sudden surge. Second trip to dealer and they say it's a known problem and there is nothing they can do. I believe it is a safety issue and a recall should be enforced. Lexus seems to think it is only an inconvenience.

- Antioch, CA, USA

Two episodes of spontaneous acceleration. Episode one on or about August 17,2004, while pulling past a vehicle on a freeway, the car did not slow when accelerator pressure was released and required multiple pedal depressions to obtain control. The second episode is described below.

- Sylmar, CA, USA

I own a Lexus 2004 ES 330, purchased new. From day one there has been a hesitation in acceleration. This has put me in possible danger many many times. In talking with the dealer, they were/are aware of this problem and said it is a software problem that they hope will be fixed. Nothing to date. I have complained about this numerous times and they agree that this could be a very dangerous situation, and that all the ES 330S have this problem. Unfortunately, Lexus has not taken the time or wanted to spend the money to fix this. The danger is real. Can you help? thanks. Jane robins.

- Palatine, IL, USA

On numerous occassions this car had accelerated unexpectedly when putting it in gear both forward and reverse.N the last occurrence the car shot forward, jumping a low curb and hitting a tree. I had no control over what happened and I am afraid to drive this car any more.

- Mt. Pleasant, SC, USA

Electronic gas pedal - when at low speed or immediately after coming to a stop the gas pedal is depressed the car hesitates for 1.5 seconds or more before responding and then accelerates very fast. This presents a serious safety hazzard when tring to enter or cross busy highways. The dealer says all the 2004 7 2005 models do it. It is a constant complaint. Lexus customer service says they are aware of it but have no cure. A safety warning and recall shopuld be issued.

- Houston, TX, USA

My 2004 Lexus es330has a problem with shifting. When attempting to accelerate the car hesitates significantly before deciding to downshift. This is a notable problem when trying to avoid traffic or change lanes fluidly under crowded traffic conditions. Lexus says this is normal for the car.

- Beavercreek, OH, USA

Automatic transmission/vehicle speed control:accelerator pedal failed. The vehicle hesitates when the throttle is applied while drining at 30 to 40 mph due to poor transmission shifting. The dealer installed new software which improved (~50%) but did not eliminate the concern. The consumer says this is a common concern with these vehicles based on his internet research.

- San Marino, CA, USA

Vehicle does not always respond properly to driver depressing accelerator. In some cases, when coasting slowly e.g., under 10 mph), suddenly pressing the accelerator sharply will have no effect for about 1.5 seconds. During the delay, the engine will continue to idle and vehicle speed do not increase. After the delay, the engine and vehicle speed increase in accordance with the accelerator pedal position. This can lead to an accident if the driver is making a left turn when there is oncoming traffic. There is another possibly related anomaly with the car: When driving, under some circumstances, when the driver sharply presses the accelerator, the engine and vehicle speed will not change for about 1.5 seconds. After the delay, the transmission down shifts and the engine speed increases.

- Centreville, VA, USA