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10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
25,378 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2007 Lexus ES 350 accessories - interior problems

accessories - interior problem

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2007 Lexus ES 350 Owner Comments

problem #7

May 022008

ES 350

  • 13,000 miles

A D V E R T I S E M E N T S

2007 ES 350 accelerator did not return to normal after accelerating. Instead, slow and sluggish pedal return was experienced by me as driver. I was on the highway and had the luxury of waiting for pedal to return. Only happened one time; floor mats were in car at the time but I do not believe they had anything to do with event. Floor mats were removed with recall notice in 2009

- Edmond, OK, USA

problem #6

Dec 162009

ES 350

  • 40,500 miles
I received a less than reassuring assessment today of how my '07 Lexus ES 350 was fixed at keyes Lexus, van nuys, ca, following a recall notice. Although the accelerator pedal had been trimmed, and sound material was removed from the driver-side floor mat area, the principal sudden acceleration problem remained unsolved, according to bill horvath, Lexus service rep. Background: While traveling West on the 60 freeway in mid-December my car took off like a bat out of !@#$% as I neared chino airport, located approximately 50 miles from hemet, where I visit my 95-year old mother each week. The car's cruise control had been activated and in use for about five minutes. My speed was set at 68 mph when suddenly the car simply took off, ultimately reaching nearly 100 mph. At the time of acceleration my right foot was no where near the gas pedal or brake. I removed the original Lexus car mats long ago. Nevertheless, it proved to be an unbelievable experience and terrifying ride. I shut off the cruise control device, hit the brake as hard as a could, threw the auto-gear shift into neutral and pulled off to the side of the freeway. I wasn't hurt, but terrified by the experience. I will not let my wife or daughter drive this defective car--ever! the Lexus technicians were unable to duplicate the cruise-control instant acceleration problem, according to horvath. When I picked up the car I told horvath that I'm accepting it under protest and that the dealer's solution and findings to my very dangerous incident were "inadequate." For the record, this represents a single isolated event. I never had any other issues with this vehicle. However, I now fully understand how easy it might be to get killed in one of these so-called luxury cars. What pisses me off the most is that Toyota has know about this serious safety defect for the last nine years.

- Van Nuys, CA, USA

problem #5

Dec 232009

ES 350

  • 63,000 miles
I own a 2007 Lexus ES 350 and was on the 10 fwy in the fast lane (third lane) and a car stopped for no reason and no traffic. I tried to stop and my floor mat slid forward and my car went faster and I tried to stop and push on the brake and the car was not stopping. I could not control my car and stopped into the back of a mini van. My car had to be towed away and when I called the claim to my aaa insurance company the insurance rep let me know that there was a recall on my car and I never received any letter or notice in regards to a recall this happened on 12/23/09 and I am a mother of three children and the tow truck driver let me know this could have killed me. My air bags did not deploy.

- Covina, CA, USA

problem #4

Feb 032009

ES 350

  • 18,390 miles

A D V E R T I S E M E N T S

Petition for additional investigation into the unwanted and unintended acceleration of model year 2007 Lexus ES350. The manufacturer stated the unwanted acceleration was a result of the floor mats interfering with the throttle pedal. The consumer experienced unwanted acceleration and does not believe the problem is with the floor mats. See also 10261660.

- Plymouth, MN, USA

problem #3

Sep 202008

ES 350

  • 39,953 miles
I had gone though a toll booth and was accelerating around a truck but when I took my foot of the gas, the car accelerated and would not slow down. I had my foot on the brake with all my strength and was barely able to keep the car at 60 mph. Luckily there was light traffic, but there is no doubt in my mind that I would have hit multiple cars if there had been traffic. I was able to shift the car into neutral and brake to the breakdown lane with the engine screaming the whole time. Truly the most terrifying experience of my life. We had it towed to the dealership who explained it was probably the floor mat which had not been secured when the car had been serviced the day before. I almost died because of a loose floor mat?!!!

- Hopkinton, MA, USA

problem #2

Oct 082007

ES 350 6-cyl

  • miles
2007 Lexus ES350 with sudden acceleration. Consumer states that the all weather floor mats were the cause of the sudden acceleration. He also states that he received a recall after he was in the accident. Recall# 07E082000 the consumer stated he experienced sudden acceleration twice. Both times his foot was still on the brake pedal, which resulted in severe damage to the front of the vehicle and also damage to a parked vehicle. The consumer stated as he was about to put the vehicle into park, it suddenly jumped six inches. Updated 03/16/11 the consumer has since traded the vehicle. Updated 05/19/11

- Cary, NC, USA

problem #1

Nov 302007

ES 350 6-cyl

  • Automatic transmission
  • 2,800 miles
The contact owns a 2007 Lexus ES350. While driving 5 mph, the vehicle drove over the curb and into the front of a gym. No warning lights illuminated. The vehicle was approximately 3/4 into the entranceway. The police and fire departments arrived on the scene and filed a report. The front end, hood, and undercarriage were damaged. The contact believes that the cause of the failure was the floor mat. She has not spoken to the dealer. The current mileage was 2,900 and failure mileage was 2,800.

- Brick, NJ, USA

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