It isn't bad enough that Toyota Corp sold me a dashboard on my 2007 Lexus ES350 that melts in the sunlight, but as it melts it leaves a dangerous shiny residue that impairs my ability to drive safely, especially at night. This needs to be recalled.

- Northfield, IL, USA

2007 Lexus ES350 dashboard melting produces chemical fumes and shiny sticky dasboard reflecting sunlight and night headlights blinding driver visibility. Fumes causing health issue in all car passenger breathing. Issues.

- Syosset, NY, USA

Was in car crash where the air bags should have been ejected and they did not!

- Raleigh, NC, USA

Purchased 2007 Lexus ES350 and dash is melting with heat and humidity. Lexus dealership referred me to corporate and they said the warranty expired May 31, 2017 however, there was no recall letter received. Lexus is aware of issue but refuses to replace dash or repair. This is a safety issue due to glare from dash melting and sticky because of shine. Additionally, in the future, the dash cannot be removed because it will crumble to perform any repairs necessitating removal of dash and no shops want that responsibility. Lexus replaced a complete dash for a crack on my 2004 Lexus without it being a safety issue but won't do anything about the glare coming from the dash melting! the vehicle only has 70,000 miles and is always garaged! there have been lawsuits filed over this issue!

- Peoria, AZ, USA

The contact owns a 2007 Lexus ES350. The contact stated that the dashboard was soft, deteriorating, and melting. Also, the TPMS warning indicator was illuminated. The contact called herrin-gear infiniti (685 high St, jackson, ms 39202, (601) 354-4900) and informed them of the failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted and did not assist. The failure mileage was 200,000.

- Canton, MS, USA

I have Lexus ES350. Its expensive luxury car. But its dashboard is melting on the top now. Very uncommon behavior of this kind of car. This wouldn't happened even if in cheap car. I went to dealership and they confirm that it is melting. It's a dashboard, one of the main part of the car. Issue is in the sun, melted part is reflecting on the windshield and its very bright. It becomes safety issue to drive this car in the sun. It gives headache and not proper visibility to drive. Dealership refused to fix this issue as this car is more than 10 years old. This kind of issue should not happened in the car like Lexus. Please see attached pictures, it gives some idea like how it looks like in windshield while driving. Picture do not cover all reflections though.

- Chalfont, PA, USA

My dashboard is melting and is sticking to touch and depresses when touched and not safe. I called Lexus and I was told it's beyond the recall window and I have to pay out of pocket and I cannot afford it. Apparently there was a recall back in 2016 but I bought my car 12/2017 so I missed the window

- Fort Worth, TX, USA

Sticky dashboard cannot be repaired due to manufacturer defect

- Mobile, AL, USA

Dashboard melts and becomes stick and shiny, causing excessive glare and significantly reducing the drivers ability to see out of windshield. This is a well documented manufacturing defect. Contacting Lexus/Toyota about this and they refused to provide any assistance to rectify this problem. The problem is not bad in the winter time. But with ambient temperatures above 40 degrees F and with the sun shining in the car windshield the dashboard melts and becomes shiny and sticky causing driver vision issues. Have contacted manufactures customer service and local dealers for past six months with no help from others. Auto is low millage 65,000 and is garaged when at home.located in midwest. This is more than a cosmetic interior issue, as it causes the drive to have impaired operation of vehicle and should mandate a recall

- Maryland Heights, MO, USA

The contact owns a 2007 Lexus ES 350. The contact stated that the dashboard was melting and created a blinding glare that could cause a crash. The vehicle was taken to prestige Lexus of ramsey (1000 NJ-17, ramsey, NJ 07446, (855) 484-6393), but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The contact also received notification of NHTSA campaign number: 16V340000 (air bags). The failure mileage was 90,000.

- Montville, NJ, USA

The contact owns a 2007 Lexus ES 350. The contact stated that the dashboard on the passenger side began to melt. The local dealer (jm Lexus, 5350 w sample road, margate, fl 33073) was contacted and informed the contact that a diagnostic test needed to be scheduled. The contact did not schedule an appointment. The manufacturer was not notified. The failure mileage was approximately 170,000.

- Ft Lauderdale, FL, USA

The contact owns a 2007 Lexus ES350. The contact stated that the dashboard began to melt and caused a glare that distracted the contact while driving. The contact called the mungenast Lexus dealer (13700 manchester rd, manchester, mo 63011; 314-822-7681) where it was diagnosed that the dashboard needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that the repair was no longer covered under warranty. The approximate failure mileage was 58,700.

- Ballwin, MO, USA

The contact owns a 2007 Lexus ES350. While stationary and driving various speeds, a glare came from the dashboard that obstructed the contact's vision. The reflection of the sun onto the dashboard created a glare. The sunlight was reflected from the dashboard onto the windshield, which prevented the contact from seeing clearly. The manufacturer and dealer were not made aware of the issue. The failure mileage was 71,000.

- Island Park, NY, USA

Hood has completely faded. According to body shops, must be a deficit. Gloss on top of hood completely gone. Car was only 3 years old. This should not happen to a Lexus.

- Upper Marlboro, MD, USA

I had an accident that was very severe and airbags did not deploy. I filed a complaint with Lexus and did not get a satisfactory answer. I felt the impact through the steering wheel. All I want to know why airbags did not deploy. Please help me with that.

- Homestead, FL, USA

Dashboard melting.

- Delray Beach, FL, USA

Dashboard has been deteriorating for past two years. It is sticky and glossy causing light to glare off the dash onto the windshield. This interferes with the driver's ability to see the road and is a hazard.

- Boynton Beach, FL, USA

The dashboard melting and gets shiny and sticky in the sun makes driving it with glare.

- Tampa, FL, USA

Dashboard melted.

- Cypress, TX, USA

My dashboard is melting!

- Lake Worth, FL, USA