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10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
11,020 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 Lexus ES 350 seat belts / air bags problems

seat belts / air bags problem

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2009 Lexus ES 350 Owner Comments (Page 1 of 2)

problem #29

May 022016

ES 350

  • miles

A D V E R T I S E M E N T S

A1 incoming email: Letter from consumer re 2009 Lexus 350es air bag recall safety deactivation. The consumer received an air bag recall in May 2016. The consumer stated it was unacceptable, to wait so long for a remedy.

- Washington, DC, USA

problem #28

May 012016

ES 350

  • miles
Takata recall. The contact owns a 2009 Lexus ES350. The contact stated that the recall notice for NHTSA campaign number: 16V34000 (air bags) was received in may of 2016. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed for the recall remedy were still not available and no estimated time for receiving the parts could be provided. The contact had not experienced a failure. VIN tool confirms parts not available.

- Boyenton Beach, FL, USA

problem #27

May 012016

ES 350

  • miles
Takata recall. The contact owns a 2009 Lexus ES350. The contact stated that the recall notice for NHTSA campaign number: 16V34000 (air bags) was received in may of 2016. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed for the recall remedy were still not available and no estimated time for receiving the parts could be provided. The contact had not experienced a failure. VIN tool confirms parts not available.

- Boyenton Beach, FL, USA

problem #26

May 232016

ES 350

  • miles

A D V E R T I S E M E N T S

Takata recall. The contact owns a 2009 Lexus ES350. The contact received notification of NHTSA campaign number: 16V340000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Spring, TN, USA

problem #25

May 212016

ES 350

  • 43,000 miles
Recall notice sent out on May 21, 2016 stated that we "should not drive with anyone in the front passenger seat" until the fix for the recall is complete. It is now November 11, 2016 and there are no fix statements nor any hint when our vehicle (located in houston, tx) will be scheduled for a repair. Driving with the restriction of not using the front passenger seat is extremely inconvenient as we use the car for clients. Lexus dealers state that they have no idea when the repairs can be made and Lexus corporate simply said to contact a dealer for a loaner car, which they refuse to do when contacted. While we recognize that this is a dangerous situation, the excessive time required to come up with a fix is unacceptable to the american public and unconscionable behavior by the manufacturer.

- Magnolia, TX, USA

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problem #24

May 232016

ES 350

  • 66,455 miles
Takata recall

- Dadeville, AL, USA

problem #23

May 242016

ES 350

  • miles

A D V E R T I S E M E N T S

Takata recall. The contact owns a 2009 Lexus ES350. The contact received notification of NHTSA campaign number: 16V340000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Charlotte, NC, USA

problem #22

May 022016

ES 350

  • miles
Takata recall. The contact owns a 2009 Lexus ES350. The contact received notification of NHTSA campaign number: 16V340000 (air bags); however, the parts to do the recall repair were not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Los Angeles, CA, USA

problem #21

May 232016

ES 350

  • miles
Takata recall. After receiving the recall, I parked our Lexus. If there is a chance of metal fragments striking the passenger, then there is also a chance the fragments could strike rear seat occupants. The recall started 5/23/16. Five months later there is no resolution. This high $ car is worthless to us. Lexus should offer to buy back the vehicles.

- Laurel, MS, USA

problem #20

Oct 032016

ES 350

  • miles
Takata recall still waiting for parts in Florida. My son had his Acura fixed in Maryland. (Oct 3)zone a should be fixed before any other.(zone a =6 to 9 yrs, B=10 to 15).any body watching how takata is working on this recall?

- Beverly Hills, FL, USA

problem #19

Sep 232016

ES 350

  • miles

A D V E R T I S E M E N T S

Takata recall. The contact owns a 2009 Lexus ES350. The contact received notification of NHTSA campaign number: 16V340000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Houston, TX, USA

problem #18

Sep 202016

ES 350

  • miles
Takata recall - I am the orignal owner of a 2009 Lexus ES350 and I have not received notice of the recall for my vehicle. However I see complaint after complaint about the airbag recall for the same vehicle and year. Many people who own the same vehicle have reported that they have received notification of NHTSA campaign number: 16V340000 (air bags); why haven't everyone received noticed of this defect" the contact in this complain states that the parts to do the repair were unavailable. The owners who received notice state that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. How can we speed up the repair process" how long must we wait!

- Lebanon, OH, USA

problem #17

Jul 212016

ES 350

  • miles
Takata recall. The contact owns a 2009 Lexus ES350. The contact received notification of NHTSA campaign number: 16V340000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Plano, TX, USA

problem #16

Jun 302016

ES 350

  • miles
"takata recall" I had to call the Lexus dealer in melbourne Florida when I learned about recall on radio. The dealer rep had my information and told me they will contact me when the parts come in. It's about two months and called several times and the same response. They are dragging this thinking consumer will get tired and give up. Government must do something about this issue.

- Merritt Island, FL, USA

problem #15

Aug 192016

ES 350

  • miles
Takata recall. The contact owns a 2009 Lexus ES350. The contact received notification of NHTSA campaign number: 16V340000 (air bags) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Fort Worth, TX, USA

problem #14

Aug 242016

ES 350

  • miles
Takata recall. Lexus service has no parts to fix this. They expect first quarter 2017. My wife is afraid to ride in the passenger seat. Can Lexus put this off so long?

- Culver City, CA, USA

problem #13

Jun 012016

ES 350

  • 46,000 miles
Takata recall. I received a recall notice and was told 1) I should not have a passenger in the passenger seat of my car and 2) there is no replacement yet. I checked today(8/16/16) and there still is not a solution for this safety defect. This problem with takata airbags has been going on for several years and there is no solution. How can there be no solution. Have there been no safe airbags installed in the last several years" if there are safe airbags inflators available why can't they be installed on affected autos. I bought a car to Transport my wife and grandkids. And I can not use it because of foot dragging by both takata and Toyota. How much longer must I wait"

- Roseville, CA, USA

problem #12

May 232016

ES 350

  • miles
Takata recall. The contact owns a 2009 Lexus ES350. The contact received notification of NHTSA campaign number: 16V340000 (air bags). The part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Elkins Park, PA, USA

problem #11

Aug 012016

ES 350 6-cyl

  • miles
2009 Lexus ES 350. Consumer writes in regards to no available remedy to repair front passenger airbag inflator recall notice.

- Midland, TX, USA

problem #10

Jul 242016

ES 350 6-cyl

  • miles
Takata recall. Lexus does not have a remedy yet. Until they do I can not get a straight answer to my question. Is the air bag on if no one is sitting in the front passenger seat? please give me the answer. Thank you

- Red Bank, NJ, USA

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