Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

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NHTSA — Seats: Front Assembly: Seat Heater/Cooler Problems


fairly significant
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
15,200 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Lexus ES 350 accessories - interior problems

accessories - interior problem

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2012 Lexus ES 350 Owner Comments

problem #1

Oct 212014

ES 350 6-cyl

  • 15,200 miles


The contact owns a 2012 Lexus ES350. The contact stated the person driving saw smoke starting to emit from under the passenger seat, after the seat heater was activated. The vehicle was taken to the dealer. The technician found a small burn hole on the left side of the driver seat. The manufacturer was notified of the failure. The failure mileage was 15,200. Updated 2/24/15 Lexus informed the consumer, the burn hold was not located near the seat heater grid or where the electrical wiring was located and therefore, they would not cover the repairs. Updated 03/02/15

- Sarahsota, FL, USA

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