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2.7

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
54,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2007 Lexus GS 350 fuel system problems

fuel system problem

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2007 Lexus GS 350 Owner Comments

problem #2

Oct 032011

GS 350 6-cyl

  • 74,000 miles

A D V E R T I S E M E N T S

Fuel feed line to passenger side fuel pump became disconnected while driving. Was stooped at the traffic light and start smelling gas, thought was coming from the front car. As light turned green start to move and engine stopped. Fortunately was on the down hill so car rolled to the traffic light and pulled over. Tried to start couple of time and gas was dripping under the passenger side engine. Was towed to the dealer and all they can find is fuel feed line to the fuel pump was disconnected inspected O-rings and pipe retainer which was found ok. Needless to say lucky for us that there were no spark otherwise it could have ignited the car. After back and forth conversation with Lexus customer service, only assurance I can have is dealer can show me that the fuel pipe is connected well and there is no safety issue. My concern is what cause this failure and no dealer or Lexus engineering have any idea. There was a recall regarding engine for this model and work was done by dealer about four months prior to this incident.

- Schaumburg, IL, USA

problem #1

Dec 162010

GS 350 6-cyl

  • 34,000 miles
1. 2007 GS350 used for normal operation (apprx. 34,000-miles; serviced for 30,000-miles at Lexus dealership 2 months prior). Immediately after exiting the freeway, the car stalled. Smoke was coming out from front of car. Upon further inspection, fuel was spilling down onto the ground. Car was towed to Lexus dealership. 2. the fuel hose connector somehow came "loose", thereby disconnecting the fuel hose connecting the engine and gasoline tank (connector & hose located visibly on left side of engine compartment), allowing gasoline to freely flow out. Any electrical spark or accident could have caused severe fire damage and loss of life during this time. This warrants further question as to how durable the connector would be in the event of an accident. 3. Lexus dealership found no defect with the hose and connector, other than the fact that it became disconnected. Without any investigation into the matter, they have categorized this as a singular incident. They replaced the parts to "bring peace to our minds", but maintain that the parts are functioning correctly. Asked as to how the fuel hose could become disconnected when there is no apparent defect to the parts, Lexus provided the answer, "we don't know", and further adding "there is no issue since we replaced the parts". logical course of action would be to immediately investigate whether there is a design flaw in the system, but this does not appear to be the case with Lexus.

- Los Angeles, CA, USA

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