My 2006 GX470's dash is starting to disintegrate in front of my eyes. First one little line appeared on my dash, in front of the passenger airbag, then a couple weeks later a few more showed up, now they are starting to take over the dash and it has a sticky soft texture to it like it is melting. At first I thought it was something on the rag I used to wipe the dash after the car had been washed, but it has this almost oily sheen and is sticky. My fear is, if my dash is breaking down, then what happens if I get into a front end collision and that air bag deploys" is my passenger going to end up fragments of dash board embedding in their eyes or face? this is clearly a safety issue! this car has been my baby and is very well maintained. Garaged kept and parked in the shade... what is causing this issue" plus, it is winter time, and the cracks are multiplying as we speak!

- Cedar Park, TX, USA

Approximately one year ago, several hairline cracks started to appear on the dashboard of my Lexus 2006 GX470. These cracks quickly spread and are now covering most of the dashboard. In addition, the dashboard feels like it is melting or has become very sticky to the touch as tiny little pieces will chip away or indent at the slightest touch. This vehicle is garage kept with a custom sunshade purchased from Lexus being used every time the vehicle is parked outside. The vehicle currently has just over 100,000 miles with no extended warranty. Lexus of tampa bay was contacted in October of 2013 and I was told by a service manager ([xxx]) that Toyota is aware of this problem, but that Lexus will not contribute to replace. The cost of a new dashboard quoted was $1822.26, not including labor. The cracks are starting to develop into larger splits which are running the entire length of the dashboard and are covering the entire face. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Tampa, FL, USA

The leathery type material that covers dashboard is melting. It is very soft to the touch and extremely hot and sticky in sunlight. This material has cracks that continues to split around instrument panels in my car. Please help.....

- Houston, TX, USA