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really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
61,684 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2008 Lexus IS 250 seat belts / air bags problems

seat belts / air bags problem

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2008 Lexus IS 250 Owner Comments

problem #19

Sep 142016

IS 250

  • miles


Takata recall: I was informed of the recall and contacted my dealer. The recall stated clearly that no one should ride in the passenger seat! this Is our only car and we are responsible for two grandchildren that have car seats. We now effectively have no mode of safe transportation. Lexus tells us nothing. I called to inquire about a loaner car and they said they did not have anything available. It appears that it may be a long time before the dealers have the replacement parts. I live in houston, Texas where the most severe weather has affected this part. I am hoping that your department can assist by asking the dealer to loan a car, move us to the top of the replacement list and/or offer a settlement to offeset the loss we would have to take to sell the carl. Sincerely, bill awalt

- The Woodlands, TX, USA

problem #18

Jun 012016

IS 250

  • miles
Takata airbag.

- Sebasrian, FL, USA

problem #17

May 022016

IS 250

  • 100,000 miles
Takata recall recall was issued on May 2016, and no remedy has been given to owners yet. Also dashboard was recalled for replacement as they became sticky / melted and at times produce glare. Local Lexus dealer approved replacement in October 2015, and still have not received the dashboards for replacement. Contacted Lexus corporate directly, but did not receive any specific set time for the availability of the part.

- Brea, CA, USA

problem #16

Jun 292016

IS 250

  • 68,000 miles


Takata recall. My recall notice is dated May 23, 2016. I still have not received an official recall notice in the mail. The recall status is still listed as "recall incomplete. Remedy not yet available." I have called the westside Lexus service department in houston, Texas numerous times since I learned of the recall. Each time, I was advised that the remedy is not available and that the dealership would contact me when they have a remedy available. I first learned of the recall notice on June 29, 2016.

- Houston, TX, USA

problem #15

Jul 302016

IS 250

  • 0 miles
Received notice from Lexus that until a remedy becomes available that I do not operate the car with a front passenger. Furthermore, that if I feel that Lexus has failed to remedy the defect in a reasonable time, to file a complaint. The reasonable amount of time in this case is, in my opinion, immediate. Hence, the reason and purpose of this complaint. There has been no problem thus far.

- Lafayette Hill, PA, USA

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problem #14

Jul 282016

IS 250

  • 98,000 miles
Received notice of recall with no remedy, telling me not to operate vehicle with an occupant in the front passenger seat, this Is impossible with 3 children and this Is only car. They need to provide me a loaner vehicle until they have a remedy. I need immediate solution

- Katy, TX, USA

problem #13

Jul 222016

IS 250

  • miles


Takata recall. Until remedy Is available don't operate vehicle w passenger!"!" with estimates of a fix not being available until at the latest possibly 2019!! how Is this fair to the consumer. This forces us to either a) put lives in jeopardy B) sell my car at a loss.

- Chantilly, VA, USA

problem #12

Jul 082016

IS 250

  • 123,000 miles
The SRS airbag light went off, needs a new sensor which Is around $1700. The airbags won't work unless the sensor Is replaced which Is a huge safety issue.

- Kennett Square, PA, USA

problem #11

Jan 152016

IS 250

  • miles
Takata recall the recall letter I receive from Lexus regarding the takata air bag recall advised the following "until a remedy becomes available, we recommend that you do not operate the vehicle with an occupant in the front passenger seat." The car is mainly useless to me now. I rarely drive it because I can not use it as I intended. I typically have a passenger. Now the car sits in the garage. I essentially have lost use of the car. I need compensation.

- Oakland, CA, USA

problem #10

Apr 132016

IS 250

  • 128,000 miles
Airbag warning light came on. Dealer says faulty instrument panel wire harness which renders my airbags inoperable. Cost to repair Is $3,600 with Lexus of carlsbad. $2,000 for the part alone and $1,600 for labor. This seems like a safety related manufacturing defect that Lexus will not take responsibility for.

- Encinitas, CA, USA

problem #9

Jun 012015

IS 250

  • 110,000 miles


Air bag was never used but air bag light is always

- San Francisco, CA, USA

problem #8

Dec 122015

IS 250

  • 61,000 miles
My car is a 2008 with only 61K miles on it. The airbag light came on and I took it into the dealer. They said there was an issue with a wiring "squib" and my entire airbag system was shut down. If I had gotten into an accident, not one airbag would have deployed. The dealer said to fix it will mean replacing the entire wiring harness at a cost of $2500. Per the dealer, this is nothing that happened over time or through wear and tear. Also, the dealer said by replacing the entire wiring harness, I was replacing items that were not malfunctioning as this was the direction per Lexus. I contacted Lexus and they said they will not cover anything. It was very alarming to hear that while the airbag light was on, I was driving around without airbags. The dealer was so concerned that after the initial diagnostic test, he strongly recommended that I service it now and not drive it off the lot due to safety reasons.

- Chesterfield, MO, USA

problem #7

Jan 182013

IS 250

  • 93,000 miles
My complaint is in regard to the service bulletin no.: lsb-0167-08 component(s): Air bags, electrical system. This service bulletin is a solid proof that a certain models of Lexus vehicles have a defected airbag system components. Yet, for the unlucky owners of these models who experienced this problem only after the expiration of the dealer's warranty, they face $3500 repair bill the fix a manufacturing default. By googling this issue, I came to find out that many many Lexus owners had experienced the same problem. Some were able to have fixed under the warranty; while others found the repair too high and unfair to pay for. Since Lexus recognizes the problem and admits to the default, they must take full responsibility and repair it free of charge, with or without recall. I and many consumers like me are counting and waiting on NHTSA to make things right, as they always do at the end. Moreover, since we are driving our cars with defaulted airbag system(leaving are vehicles not as safe as they should be), we hope this issue is solved a.S.a.P., before something happens on the road.

- Valley Cottage, NY, USA

problem #6

Nov 032015

IS 250

  • 95,000 miles
During maintenance at dealer was informed that air bag warning light on dash will require replacement wire harness. Dealer informed me that it cannot be serviced and only option was to replace this expensive component. With current mileage on vehicle of 95K this was only covered up to 7year or 70K miles. No service bulletin was received from vehicle manufacturer that this component may fail and keep safety system on vehicle from working properly....updated 12/03/15

- Carmel, IN, USA

problem #5

Mar 142014

IS 250

  • 66,000 miles
The contact owns a 2008 Lexus Is 250. The contact stated that the air bag warning light illuminated. The vehicle was taken to a dealer, who diagnosed that the wiring harness needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 66,000.

- College Point , NY, USA

problem #4

Jan 052015

IS 250

  • 60,000 miles
Air bag SRS light came on. On taking to dealership, they said this: "dtc B1861 - driver's side knee side squib. Recommend replace instrument panel wire harness.". this is a known issue with 2006-2008 Is 250/350 models where wiring on the harness can go short and needs to be replaced. This is a known issue from Lexus corporate with the following service bulletin: L-sb-0167-08. The service bulletin identifies the factory installed harness as the issue and recommends replacing it. This is a safety issue and consumers should not have not have to pay Lexus for their design flaw in harness.

- Mill Creek, WA, USA

problem #3

Jun 012013

IS 250 6-cyl

  • 110,000 miles
Over time, airbag wiring harness becomes loose and/or disconnected, causing airbag light to illuminate and disabling one or more airbags in the event of a crash. Lexus dealers confirm the problem but will not fix without costly payment......updated 12/03/15

- Marietta, GA, USA

problem #2

Oct 082013

IS 250

  • 60,000 miles
The Is 250 and Is 350 have a know issue from Lexus concerning the air bag wiring fails and leaves all of the SRS system unusable to work.Lexus Is not recalling this problem but only replacing the harness if you complain and meet the mileage and warranty.this Is a know safety issue and could lead to injury or death.estimates on the repair range from $2500 to over three thousand.please look into this [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Monticello, KY, USA

problem #1

Jul 142014

IS 250

  • miles
I purchased a 2008 Lexus IS250 as a cpo and in the 3+ years I have owned it I have been complaining to Lexus about the breakdown/melting of the dash and door panels is getting worse everyday, especially now that it is summer. The breakdown/melting of the dash is causing a glare that blocks out my view of the road, I have pictures to prove a mid sized car can be completely blocked out by the glare. Even a dealer is calling them out for poor manufacturing and to have a recall!!!

- Fort Lauderdale,, FL, USA

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