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6.6

fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
10,091 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 Lexus IS 250 seat belts / air bags problems

seat belts / air bags problem

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2009 Lexus IS 250 Owner Comments

problem #11

Nov 232016

IS 250

  • miles

A D V E R T I S E M E N T S

Takata recall. The contact owns a 2009 Lexus Is 250. The contact received notification of NHTSA campaign number: 16V340000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Racho Santa Fe, CA, USA

problem #10

Nov 142016

IS 250

  • miles
Takata air bag..haven't received any information on replacing the defected air bags

- Houston, TX, USA

problem #9

Jun 092016

IS 250

  • miles
Lexus (Toyota) Is not do anything to ensure rider safety of a car they sold. They are assuming the airbag, when deployed, only hurst the front passenger. Since I carpool and use my car at work, I might have to pay out of pocket to rent a car until this Is fixed. I am stuck since the value of the car Is compromised and I don't think anyone would want to buy it.

- Corte Madera, CA, USA

problem #8

May 232016

IS 250

  • 75,000 miles

A D V E R T I S E M E N T S

Takata recall - this recall has be determined for many months and no solutions have been provided. I received a notice in May 2016 to not have a passenger sit in my car. It is now October. How can it possibly be allowed for them to sell cars that you cannot have a passenger ride in?

- Springfield, IL, USA

problem #7

May 012016

IS 250

  • miles
Takata recall. The contact owns a 2009 Lexus Is 250. The contact stated that the recall notice for NHTSA campaign number: 16V340000 was received in may of 2016. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed for the recall remedy were still not available and no estimated time for receiving the parts could be provided. The contact had not experienced a failure. The VIN tool confirms parts not available.

- Austin, TX, USA

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problem #6

Sep 242016

IS 250

  • miles
Takata recall. Dealer indicated remedy will not be available until January 2017 -- over 6 months since the initial recall notification date. This is not a timely resolution. I can't safely drive with anyone in my passenger seat which is unacceptable.

- Hawthorne, CA, USA

problem #5

May 232016

IS 250

  • miles

A D V E R T I S E M E N T S

Takata recall. The contact owns a 2009 Lexus Is 250. The contact received notification of NHTSA campaign number: 16V340000 (air bags); however, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Palm Desert, CA, USA

problem #4

May 122016

IS 250

  • miles
I am a professional woman living in la jolla, California. My car's VIN corresponds to the class that could experience air bag failure and my death. The description of atmospheric conditions that could portend air bag failure are existing here. Why can Lexus not replace or repair this bag immediately"?? this is unacceptable! also, my pregnant daughter drives a BMW X5 that did receive a recall notice due to a faulty takata airbag but again, no repair or replacement is available! this is unacceptable! what is the government doing about mandating an immediate solution"

- La Jolla, CA, USA

problem #3

May 232016

IS 250

  • miles
Takata recall. The contact owns a 2009 Lexus Is 250. The contact received notification of NHTSA campaign number: 16V340000 (air bags). The part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Laguna Hills, CA, USA

problem #2

Jul 012016

IS 250

  • miles
The contact owns a 2009 Lexus Is 250. The contact stated that the NHTSA campaign number: 16V340000 (air bags) had exceeded a reasonable time for the recall repair. The contact was concerned that the vehicle would experience the failure before parts become available. The manufacturer was not contacted. The contact did not experience the failure. The VIN was not available. Updated 09/08/16

- Belmont, NC, USA

problem #1

Jul 312012

IS 250

  • 36,000 miles
The dashboard Is melting, it gets sticky and when driving in the sun there's a noticeable glare that makes it hard to drive. And the same thing Is happening to the driver side door.

- Doral, FL, USA

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