really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
51,725 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2008 Lexus IS 350 seat belts / air bags problems

seat belts / air bags problem

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2008 Lexus IS 350 Owner Comments

problem #12

Sep 142016

IS 350

  • miles


Takata recall: I was informed of the recall and contacted my dealer. The recall stated clearly that no one should ride in the passenger seat! this Is our only car and we are responsible for two grandchildren that have car seats. We now effectively have no mode of safe transportation. Lexus tells us nothing. I called to inquire about a loaner car and they said they did not have anything available. It appears that it may be a long time before the dealers have the replacement parts. I live in houston, Texas where the most severe weather has affected this part. I am hoping that your department can assist by asking the dealer to loan a car, move us to the top of the replacement list and/or offer a settlement to offeset the loss we would have to take to sell the carl. Sincerely, bill awalt

- The Woodlands, TX, USA

problem #11

Aug 162016

IS 350

  • miles
Takata recall I would like to register a complaint about the length of time for me to be notified that my car is affected by this recall ( August 2016) and the fact that there is no time line for a fix. The recommended work around is to not have someone in the passengers seat. This is obviously a ridiculous option.

- Charleston, SC, USA

problem #10

Jul 012016

IS 350

  • miles
The contact owns a 2008 Lexus Is 350. The contact received notification of NHTSA campaign number: 16V340000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Gainesville, GA, USA

problem #9

Jul 282016

IS 350

  • 98,000 miles


Received notice of recall with no remedy, telling me not to operate vehicle with an occupant in the front passenger seat, this Is impossible with 3 children and this Is only car. They need to provide me a loaner vehicle until they have a remedy. I need immediate solution

- Katy, TX, USA

problem #8

Jul 222016

IS 350

  • miles
Takata recall. Until remedy Is available don't operate vehicle w passenger!"!" with estimates of a fix not being available until at the latest possibly 2019!! how Is this fair to the consumer. This forces us to either a) put lives in jeopardy B) sell my car at a loss.

- Chantilly, VA, USA

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problem #7

Jul 082016

IS 350

  • 123,000 miles
The SRS airbag light went off, needs a new sensor which Is around $1700. The airbags won't work unless the sensor Is replaced which Is a huge safety issue.

- Kennett Square, PA, USA

problem #6

Jun 192016

IS 350

  • miles


Takata recall. The contact owns a 2008 Lexus Is 350. Upon attempting to pull into a parking space, the steering wheel locked. The contact was unable to get the steering wheel to unlock. The vehicle was turned off and would not restart. The vehicle was towed to a dealer for further inspection and diagnosis. The contact also received notification of NHTSA campaign number: 16V340000 (air bags). The dealer was unable to determine when the parts would become available for the recall repair. The manufacturer was not notified. The failure mileage was not available. VIN tool confirms parts not available.

- Selma, CA, USA

problem #5

Apr 132016

IS 350

  • 128,000 miles
Airbag warning light came on. Dealer says faulty instrument panel wire harness which renders my airbags inoperable. Cost to repair Is $3,600 with Lexus of carlsbad. $2,000 for the part alone and $1,600 for labor. This seems like a safety related manufacturing defect that Lexus will not take responsibility for.

- Encinitas, CA, USA

problem #4

Sep 222015

IS 350

  • 45,700 miles
The contact owns a 2008 Lexus Is 350. While parked, the air bag warning light illuminated. The vehicle was not diagnosed or repaired. The failure recurred. The manufacturer was notified of the failure. The VIN was invalid. The failure mileage was 45,700.

- Rio Linda, CA, USA

problem #3

Jun 012013

IS 350 6-cyl

  • 110,000 miles
Over time, airbag wiring harness becomes loose and/or disconnected, causing airbag light to illuminate and disabling one or more airbags in the event of a crash. Lexus dealers confirm the problem but will not fix without costly payment......updated 12/03/15

- Marietta, GA, USA

problem #2

Oct 082013

IS 350

  • 60,000 miles
The Is 250 and Is 350 have a know issue from Lexus concerning the air bag wiring harness.it fails and leaves all of the SRS system unusable to work.Lexus Is not recalling this problem but only replacing the harness if you complain and meet the mileage and warranty.this Is a know safety issue and could lead to injury or death.estimates on the repair range from $2500 to over three thousand.please look into this [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Monticello, KY, USA

problem #1

Jun 022014

IS 350 6-cyl

  • 56,000 miles
Dashboard has developed a sticky, shiny appearance. Dealership has acknowledged that these models have this problem but will not cover under warranty. The shiny appearance makes it difficult to see out the windshield in strong sunlight. I feel this is very unsafe. Will the airbag deploy properly with a sticky surface?

- Redwood City, CA, USA

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