NHTSA — Service Brakes Problems

10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
11,512 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Lexus IS 350 brakes problems

brakes problem

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2012 Lexus IS 350 Owner Comments

problem #2

May 152013

IS 350

  • 23,000 miles

A D V E R T I S E M E N T S

My Lexus 2012 Is 250 accelerated on its own, brakes did not engage after depressing them X2, and then I crashed into a truck. Air bag did not deploy. Reported to Lexus who assumed no responsibility for incident. Third party inspected car and downloaded black box. Report from Lexus stated that car was drive able and no issues were found. Car incurred $18,000 in damages and was not drivable at the time of inspection. Witnesses at collision shop will validate such. When speaking to representatives at Lexus to report incident I was told by 2 reps on 2 occasions that this has happened to other vehicles that were the same make and model. Disturbing

- San Diego, CA, USA

problem #1

Jul 162012

IS 350

  • 23 miles
When braking, or slowing braking and letting go, weird creaking noise Is made. Lexus Is aware of these issues but will do nothing to help even when car was still under warranty.

- Bradenton, FL, USA

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