NHTSA — Visibility/Wiper Problems


hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
51,971 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2008 Lexus IS F accessories - exterior problems

accessories - exterior problem

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2008 Lexus IS F Owner Comments

problem #5

May 042015


  • miles


Dashboard Is melting, causing a shinny intense glare on windshield causes poor visibility on sunny days....

- Hialeah , FL, USA

problem #4

Feb 132015


  • 105,000 miles
Dash Is melting and cracked. Causing visibility impairment

- Washington, DC, USA

problem #3

Feb 132015


  • 105,000 miles
Dash Is melting and cracked. Causing visibility impairment

- Washington, DC, USA

problem #2

Aug 052013

IS F 6-cyl

  • 49,855 miles
My dashboard Is melting horribly. I have contacted Lexus on several occasions. I was told that I first needed to bring it the nearest dealership in my area to have to serviced and get an estimate. The service report stated that the dash was in fact melting and needed to be replaced. I followed up with another call to Lexus and was informed that it was out of warranty and that it could not be replaced. I indicated that issue Is by far not a warranty issue but in fact a defect in the material used to make the dashboard. The visibility on the driver side Is horrible and quite dangerous.

- Cypress, TX, USA

problem #1

Feb 122014

IS F 8-cyl

  • miles
I received 2 recalls in the mail one was for front wiper nut and the other was trunk release lever. I called Lexus of mobile to set up apt to have the recalls fixed. I live in destin, fl and mobile is the closest Lexus dealership. I have had another recall on my Lexus isf and they picked it up and left another Lexus until they were able to have it done. This Lexus dealership just doesn't meet standards of the Lexus experience I actually flew to Lexus in knoxville in 2008 to get my Lexus isf because the mobile Lexus is horrible customer service. With all this said the lady I talked to today[xxx] was one of the worse customer service people. I asked if they could pick up my car 1. because it is a 2hr drive 2. I do work land 3. I didn't cause this recall the letter was sent to me. She told me it was nothing dangerous (the nut on the wiper) it was only if you were dealing with snow. This may be true I don't know but I would hate to be driving down the road and it fall off because she says it is nothing. This being said she said no they would not pick up the car of course she was rude the people that work there usually are. I feel as though I should still experience the Lexus experience I have loved my car and would like to buy another but not with this type of service. The conversation ended with her saying she would call me tomorrow because it's expensive for them to pay drivers to come here. Really? wow! I thought that's why you buy expensive cars to get a little service. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Destin, FL, USA

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