The contact owns a 2008 Lexus LS460. The contact stated that a day after purchasing the vehicle, he noticed that there were cracks on the instrument panel near the radio, and between the dashboard and passenger-€™s and driver-€™s side doors. The vehicle was not diagnosed nor repaired by an independent mechanic nor dealer. The dealer was not made aware of the failure. The manufacturer was made aware of the failure and a case was opened. The approximate failure mileage was 55,000.

- El Paso, TX, USA

I notice a small bubble spot on the bottom middle front passage door and up until thanksgiving 2020 a huge rust spot. Than on December 1 2020 I was at a store saw two other LS460 with the same rust spot middle front passenger door. It's not easy to remove rust spot I would need to get a whole new door. I need to paint my car but I am afraid to if the rust gets worse I would need to buy a whole new door

- Port St. Lucie, FL, USA

My car is stalling all the lights are on. I was told that the recall was out for this one.

- Cleveland, MS, USA

My dash panel and door handles are melting in the sun. The dash panel is especially problematic as it is extruding a shiny clear tar like substance that causes a significant glare visibility problem while driving into the sun, causing me to nearly miss another vehicle turning in front of me at an intersection.

- Pompano Beach, FL, USA

Interior door panels and glove compartment become sticky and shiny when the car is in the sun for any period of time. Lexus used inferior materials and is not standing behind their defect. This reflects poorly, especially for a presumably luxury brand.

- Hollywood, FL, USA

Upper dash sticky and melting. Lower dash cracking, sticky and melting. Upper door panels also sticky and melting. Seems to be a common problem with Toyota/Lexus. It has been getting worse over time.

- Honolulu, HI, USA

The trunk opening lid melted.

- Semmes, AL, USA

This problem is a known issue and is commonly referred to "melting dash" or "stick interior panels". there is a tsb L-sb-0144-11. The problem is that the interior vinyl panels start disintegrating or melting in hot climates. This includes the door panels and the dash. The surface of these panels becomes sticky and soft. This is a known problem on many Toyota vehicles between the years 2007-2012. However, Toyota/Lexus has extended the warranty to fix this problem only for the 2007 vehicles and vehicles from following years are not covered, even though they have the same exact problem. The complaint is that the extended warranty does not cover cars from years 2008-2012. Use of vehicles with this condition under hot/sunny weather conditions becomes difficult and messy, particularly in areas such as Florida. This problem gets worse as the vehicle ages and is exposed to hot weather more often (including being parked in a hot garage). These cars lose resale value. Also, Toyota/Lexus has not offered any temporary solutions. An equitable solution is for Toyota should extend the warranty fix to vehicles for all affected years. (note that the 'fix' offered by Toyota for 2007 vehicles is to replace the affected parts with the same materials, which will inevitably deteriorate (melt) overtime.

- Port Orange, FL, USA

As I was driving into my home garage, my car suddenly accelerated on its own and eventually crashed in the back wall of the garage. Depressing the brakes failed to stop the vehicle before crashing. Prior to the crashing incident, the unintended acceleration happened at least two other times but the vehicle eventually stopped before an impact. Around the end of March 2014, my brake lights came on and I then took the car to Toyota for repairs. Thereafter, I reported the crash incident to Lexus who then had the vehicle inspected on April 9, 2014. The Toyota eaa inspector sent me a memory stick with the edr data (crash data) from my vehicle but would not provide an analysis or interpretation of the data and subsequently denied my claim for the damage incurred to my car.

- Lombard, IL, USA