Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

8.4

pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
3,950 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Lexus RX 350 accessories - interior problems

accessories - interior problem

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2010 Lexus RX 350 Owner Comments

problem #4

Jan 072010

RX 350

  • 1,200 miles

A D V E R T I S E M E N T S

Nav system manual entry is disabled when car is in motion. Forces user to use voice commands. Voice recognition is poor - has difficulty in recognizing words such as montreal, ottawa. Street names have to be exactly for example avenue main, if main is said it will never find it. Does not have the option of selecting intersection when driving. All this make the nav system a safety hazard. Driver becomes distracted trying to get the entry into the system. Slows down, drifts in lane. This is more dangerous than allowing the driver to enter data manually. There is an after market over-ride available - which the service manager says, if installed will not void warranty. But from a safety perspective, Lexus should offer a usable system or refund users their monies and disable a dangerous feature.

- St-Laurent Canada, 00, USA

problem #3

Mar 102010

RX 350

  • 4,000 miles
Nav system does not distinguish height on highways. This is very dangerous on elevated highways - as nav system asks driver to take exits that don't exist. As a result will cause a driver to panic - leading to an accident situation. Nowhere in the advertising documentation does it state that it cannot distinguish elevated highways and side roads. Lexus charges a premium for this device and it is a safety concern to drivers unaware of its faults. Moreover, there should be a way for car companies to be accountable on the quality of electronics they deliver. A notice to all owners with the nav system should be sent out. Car dealer acknowledges nav system deficiency. No fix available. Substandard product for a Lexus automobile.

- St-Laurent Canada, 00, USA

problem #2

Apr 152010

RX 350

  • 7,000 miles
Navigation system does not identify poi's such as gas stations along route. This is dangerous as when the nav system is used as a primary info source - looking for a gas station, one cannot be found. Leaves user in a panic state - which can lead to dangerous situations. Lexus - sold an integrated nav system - which is supposed to be a reference when traveling. This reference is un-reliable and should be recalled for a fix as a safety issue. Discussed this with sales person at dealer, acknowledged verbally that the nav system has problems - no upgrades available.

- St-Laurent, 00, USA

problem #1

Apr 032009

RX 350

  • 3,600 miles
On Saturday, April 3, 2010, I was driving my 2010 Lexus rx 350 on a two-lane road in clarion pa. I went to pass the vehicle in front of me when my accelerator got stuck. The vehicle RPM redlined and I quickly accelerated. I slammed on my brakes, and emergency brakes, and eventually put in the car in neutral, and was able to come to a stop off the roadway in about 1/2 mile. When I was stopped (vehicle was still red-lining), I was able to see the accelerator pedal was stuck in the grove on the top of my all weather oem car mat.

- Gibsonia, PA, USA

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