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10.0

really awful
Crashes / Fires:
4 / 1
Injuries / Deaths:
4 / 0
Average Mileage:
47,334 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Lexus RX 350 seat belts / air bags problems

seat belts / air bags problem

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2010 Lexus RX 350 Owner Comments

problem #6

May 312015

RX 350

  • 90,000 miles

A D V E R T I S E M E N T S

The contact owns a 2010 Lexus RX350. While driving approximately 40 mph, the front and rear driver side air bags deployed independently without warning. The driver sustained head, neck, and ear injuries that required medical attention. A police report was not filed. The vehicle was towed to a dealer, but was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 90,000.

- Madison Heights, MI, USA

problem #5

May 112015

RX 350

  • 43,000 miles
The contact owns a 2010 Lexus RX350. While driving at approximately 60 mph, the vehicle suddenly experienced unintended acceleration causing the driver to lose control of the vehicle and crash into a truck. The vehicle sustained significant damage to the front end. The air bags did not deploy. A police report was filed and no injuries were reported. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 43,000...updated 06-15-15 updated 9/18/15

- Harvard, MA, USA

problem #4

Oct 052014

RX 350 6-cyl

  • 37,506 miles
Collision with another vehicle. Lexus driver's seat belt did not restrain driver and airbag blew open allowing driver to impact steering wheel hard enough to sustain a fractured sternum and chest wall injury..updated 11/03/14 updated 7/15/2015 updated 09/04/15

- Cave Creek, AZ, USA

problem #3

Jan 022014

RX 350 6-cyl

  • 47,000 miles

A D V E R T I S E M E N T S

I was turning left into a driveway on a two lane highway. A Jeep behind me was not paying attention and tried to pass me on the left while I was turning. The impact was on the driver side door. I was hit so hard his bumper tore a whole in the door and broke the front wheel off from moving me sideways. I was knocked out from the concussion and ended up in the middle of the highway gathering my wits. I was shocked the side airbag did not deploy. Thank goodness I had my seat belt on!

- Owensboro, KY, USA

problem #2

Jul 052013

RX 350 6-cyl

  • 48,500 miles
Turning into a parking spot at a very slow rate of speed due to the congested nature of the shopping center. Pulled in with foot on the brake and started to put vehicle into park when the engine revved and the car accelerated very quickly over the curb and into the wall of the shopping center. I felt no control over the vehicle. Only issue with car since purchase were the brakes had to be resurfaced shortly after we got it. Witnesses in the car behind me waiting for me to park also stated that they were shocked to see the car launch forward as they saw that I was near a dead stop. Damage to front end but able to get car back home. Contacted park place Lexus in plano tx and service representative stated they would to it to the dealership for investigation. 30 mins after two truck left, sales person calls to tell me that they should not have towed it and he had specific instructions from Lexus Corp not to work on or open a repair ticket on a care reporting unintentional acceleration. I needed to call the main 800 number. Now have to get car back to house at my expense so the Lexus paid "independent investigator" can come look at the vehicle in 3-5 days. Mortified at the thought this could have killed someone walking along the sidewalk. Too many reports of this issue during parking events. Something needs to be done. Lexus has the opp to do the right thing...let's see if they stand behind their vehicles. One or two instances is driver error....not enough to force Toyota to settle for billions rather than face a jury. Just saying...if I had any doubt about whether I hit the accelerator instead of the brake I wouldn't take the time to report this to a gov Agency.

- Allen, TX, USA

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problem #1

Oct 252011

RX 350

  • 18,000 miles
The contact owns a 2010 Lexus RX350. The contact was driving approximately 30 mph and loss control of the vehicle due to an unexpected health related issue. The vehicle crashed into an unoccupied parked vehicle. The contact sustained injuries to the head and chest area. A police report was filed. The front driver's side air bag partially deployed and the front passenger's side air bag failed to deploy with the substantial impact. The vehicle was declared destroyed and towed to an independent mechanic. The manufacturer was notified of the failure. The approximate mileage was 18,000. The VIN was unavailable.

- Dayton, OH, USA

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