The contact owns a 2001 Lincoln Ls. While driving 20 mph, the contact heard a screeching noise coming from the rear of the vehicle. Upon further inspection, he noticed that the rear driver's side wheel subframe was rusted, which caused the lower control arm to fail. The vehicle was towed and the tow driver observed that the opposite rear frame also failed. The vehicle was towed to the dealer and they stated that the subframe was rusted out. The vehicle has not been repaired. The contact would not provide compensation because the warranty was expired. The failure mileage was 76,000.

- North Truro, MA, USA

Loud warbling noise coming from back end of vehicle. Dealer changed rear differential housing which fixed some of the problems but also had to replace both rear wheel bearings. Total cost $3,000 for a vehicle with only 71,000 miles on it. How is it possible that a properly designed and built vehicle can require such a substantial fix after so few miles? I maintain that the design is flawed, forcing the bearings to sit not square on the wheels and the gears to grind in the differential. This is a design problem that Ford should fix.

- Pleasanton, CA, USA