The contact owns a 2016 Lincoln MKC. The contact stated that while the vehicle was parked and unattended, the vehicle caught on fire. The contact stated that the flames were approximately 15 feet high. There were no reported injuries. A police report was filed. The Fire Department extinguished the fire. The vehicle was towed to a tow lot. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and was waiting on the police report to arrive. The failure mileage was approximately 120,000.

- Miami, FL, USA

The car got on fire while being parked and turned off.

- Miami, FL, USA

Swollen lug nuts prevent use of correct wrench or supplied wrench to remove wheel. This means inability to change a tire. Needs to be warranted for lug nuts that do not swell.

- Florence, CO, USA

Two things are a problem: 1) When adaptive or regular cruise control is set to a particular speed (any speed) and the increase speed (+) button is pressed once or pushed and held, the vehicle increases speed and does not stop unless cruise control is turned off or the brake pedal is pressed. 2) There are multiple problems associated with the SYNC system (maps no longer work, Bluetooth connection is spotty, delays when turning on and off the radio, system stays on after leaving the vehicle).

- Somerville, MA, USA

My sync software was automatically updated from version 2.3 to version 3.0, after that update, my voice recognition and audible navigation turn-by-turn prompts no longer work. After contacting the Ford hotline I was instructed to take the car to my local dealership. After 5 hours diagnosing the problem, they charged me $100 and informed me that I would need to have the apim replaced at an addition cost of $800. I did not have this part replaced. This has caused a serious safety concern in that I can no longer use hands-free mode for controlling the phone or for accessing other voice activated devices such as navigation system, nor do I receive audible prompts while navigating. After googling, I find that this issue is very common. I feel that Ford should repair this problem at no cost to me since they were the ones that caused the problem during their automatic update.

- Reedsville, PA, USA

Occasional very hard shifting at low speeds, around 25-30 mph while lightly pressing on the gas. Feels/sounds like vehicle being hit from behind. Dealer can never duplicate the problem.

- Pittsburgh, PA, USA

My husband and I are leasing a 2016 Lincoln Mkc equipped with a 2.3 eco-boost engine. Recently lost power while traveling on the highway at 65 mph which was quite frightening. Also occurred traveling up the street from our home while going slowly. Called the dealership where purchased and were told not able to determine the problem. I feel unsafe driving a vehicle where such a problem can occur at any time! we wanted to drive our new Mkc to our vacation destination but obviously that's not going to happen.

- Ford City, PA, USA