10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
38,900 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Lincoln MKX engine problems

engine problem

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2011 Lincoln MKX Owner Comments

problem #4

Nov 222016

MKX

  • 50,000 miles

A D V E R T I S E M E N T S

Problems with the electronic throttle body (etb). When driving, there is an extreme, sudden and dangerous loss of power. At the same time, Ford's infamous "wrench warning light' for this problem comes on and the car enters into the 'limp home mode'. this is the same problem that Ford / Lincoln is having in which the NHTSA had opened an investigation in Feb. 2013 after thousands of Ford / Lincoln owners complained of the same issue I am currently having, then closed it after Ford agreed to 'fix 1,600,000 cars that "limped home"'. my research shows that Ford claims that customer satisfaction program 16B23 has been issued. However, when I contacted Lincoln hq, they stated that since NHTSA has closed this investigation, they are not willing to include my VIN with this reported problem. This problem is getting worse as well. It has happened 5 times now and every time, I have to pull off to the side of the road and shut the vehicle off. I called the Lincoln dealership where the vehicle was purchased and the service manager was well aware of the problem and stated that he fixes these 'all the time' at $160 for the part, and $400 for the labor. Please reopen the NHTSA investigation / case to include my VIN in this 'recall' or whatever Ford wants to call it.

- Milton, FL, USA

problem #3

Jul 182016

MKX

  • 56,000 miles
Unintended accelerator first happened approximately 18 months ago. I took my vehicle to a Ford dealer to have a brake recall done and told them that I went to stop at a red light and something made the accelerator stick forcing me to jump a curb and run at a high speed through an empty lot in front of our library and then back over another curb and out onto another road. I put both feet on the brake and kept pushing; it finally stopped. The service department told me they did a diagnostic test on the car and they could not find nothing wrong with it. On July 18, 2016 I was pulling into a parking spot and as I took my foot off the accelerator to brake again my vehicle accelerated by itself forcing the car to jump the curb and plow into a 4-foot hedge. The car stopped on top of the hedges. I am attaching a picture. Had the car not been stopped by the hedge there was an eight lane road in front of my car and I dare not think about what would have happened had the car gone straight into traffic. I do not know what component or system created this unsafe risk.

- Melbourne, FL, USA

problem #2

Jun 022013

MKX

  • 49,600 miles
Tried to tap the brakes to take the cruise control off and it wouldn't disengage. Tapped harder and then stomped on the brake to release it and stop from hitting the car in front of me. After that, it was very hard to make the brakes work. Took it a Ford dealer while it was still under warranty and they claimed they couldn't duplicate it. Finally took it to a Lincoln dealer after the 50K mile warranty expired and they made me pay for a new brake booster. Now the car won't start everytime because it says the brake isn't depressed, but of course, it was!

- Kyle, TX, USA

problem #1

Nov 152011

MKX

  • miles
The contact owns a 2011 Lincoln Mkx. The contact stated that while stopped, the vehicle momentarily surged forward before stopping on its own. Approximately ten days later, the driver was attempting to park and the vehicle surged forward until it crashed into a bus shelter. The vehicle was taken to an authorized dealer and they were unable to diagnose the failure. The manufacturer was also made aware of the failure and offered no assistance. The failure mileage was unknown.

- Chicago, IL, USA

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