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really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
47,151 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Lincoln MKZ steering problems

steering problem

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2011 Lincoln MKZ Owner Comments

problem #7

Mar 042016


  • 114,000 miles


We purchased the vehicle on the test-drive requested that the dealership address the front-end noise. Have taken the vehicle 3 separate times for repair of the front-end noise. After 3rd time at repair by dealer, discovered the 'noise' was the right front strut and ball joint failure. The dealership we purchased vehicle did not consider this a safety issue. You could take the right-front tire and shake from side-to-side with all tires on the ground. We have had to spend over $2000 and have not been able to drive a new car before the 30 tag expired.

- Benson, NC, USA

problem #6

Nov 052015


  • 60,000 miles
The contact owns a 2011 Lincoln Mkz. The contact stated that the steering wheel was making an abnormal noise and seized intermittently without warning. The vehicle was taken to the dealer over five times where the failure was unable to be replicated. The steering wheel continued to vibrate excessively. The vehicle was taken back to the dealer, who had the vehicle for an extended period but was not able to provide a permanent remedy for the condition. The vehicle was not repaired. The approximate failure mileage was 60,000.

- Mcallen, TX, USA

problem #5

Mar 262015

MKZ 4-cyl

  • 74,500 miles
While driving 35 mph in good, dry, weather, the dashboard warning "service power steering" appeared then the "advance trac off" dashboard signal appeared. The car was parked, turned off, then when the car was turned on again, the power steering was absent and the warning lights reappeared, this time as "service power steering now". steering the car was possible but very difficult. The power steering remained non-functional until the car was diagnosed by the dealer, although no work or outcome was reported by the dealer. Actually, the dealer recommended that the rack and pinion system be replaced. The suggested work was declined and when the car was returned, the power steering was working and the dashboard warning "service power steering now" was off, although the "advance trac off" signal remained until 4 minutes later while driving on the highway.

- Vestavia Hills, AL, USA

problem #4

Feb 072015

MKZ 6-cyl

  • 19,201 miles


False advertising. Misleading and false information on vehicle purchase bait and switch. Auto fraud dealer road runner auto sales Inc 24560 taylor Michigan 48180 sales manager [xxx] scammers salvaged vehicles not disclosed at time of purchase and false information or document stating that car is free of damages. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Dearborn Heights , MI, USA

problem #3

Oct 062014

MKZ 6-cyl

  • 39,000 miles
I drive a 2011 Lincoln Mkz and today I had a bit of a problem. A coworker of mine needed to be taken to a Hyundai dealership so that she may pick up her vehicle for some servicing that she had done, and during my attempt at parking I lost my power steering. At first I couldn't move the car so I had put my vehicle in park and then I turned it off. I had turned to my coworker and she had noticed my difficulty steering. I had then started my car once again and tried to park but this time I was capable of steering. The number of turns it took to actually steer were far beyond the usual and it was coupled with a chatter that I both could feel and hear. Luckily I opted for a warrant that included roadside assistance and I had my vehicle towed to the dealer. I've yet to receive any sort reply from my dealer and I will surely keep the appropriate authorities notified.

- Abingdon, MD, USA

problem #2

Aug 042014

MKZ 6-cyl

  • 23,000 miles
Steering is very heavy and sometimes fails completely especially when slowing down to a stop. It is most pronounced when slowing into a curve. The power steering pump also becomes noticeably louder. This is an ongoing problem since buying the car 2 months ago.

- Vallejo, CA, USA

problem #1

Mar 152011


  • 359 miles
The contact owns a 2011 Lincoln Mkz. The contact stated that the vehicle drifted to the left abnormally. The contact stated that the failure would occur most frequently when traveling at highway speeds of 60 mph and above. The vehicle was taken to an authorized dealer who was unable to locate a failure within the steering. The vehicle was not repaired. The current mileage was approximately 4,000 and the failure mileage was 359. Updated 06/0611 updated 1/24/2012

- Gross Pointe Park, MI, USA

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