10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
58,346 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Lincoln MKZ Hybrid brakes problems

brakes problem

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2012 Lincoln MKZ Hybrid Owner Comments

problem #3

Apr 152019

MKZ Hybrid

  • 92,537 miles

A D V E R T I S E M E N T S

Started vehicle in parking lot. Brake light, ABS, traction control lights all on. Backed out of parking spot. Thought I could get it home. Pulled out onto city street. Total brake failure; pedal went all the way down. Did not remember to use emergency brake to stop, but put into park to get vehicle to stop. Managed to pull into another parking lot, continuing to put into park to stop. Called aaa and had towed. Dealer invoice states, "verified cust concern. Experienced no power brake assist on vehicle. R&I the ABS control module for internal fault...."

- Edmond, OK, USA

problem #2

Mar 132017

MKZ Hybrid

  • 45,500 miles
Traveling South on CT15 in stop and go traffic. Traffic was moving at about 40 mph and stopped suddenly. I applied presuure to brake pedal to stop. Pedal went to floor. It appeared that minimual regenerative braking was engaged but no additional friction braking. Car had plenty of distance in which to stop [ more than 140 feet]. car slowed for a time but when speed was reduced to about 10 mph, the regenerative braking disengaged and car surged forward and rear ended truck causing substantial body damage. No warning lights were lite on dash. Dealers had inspected brake both before and after crash and reported no problems. Simulated brake assist did not provide any resistance to pressure on pedal. Brake pedal position sensor did not generate brake request or ABS and ECM did not recongnize request for extra braking. Extreme pressure on brake pedal did not activate fail/safe manual friction braking. Car should stop in 140 feet from 60 mph. Questions - what was the cause of the sba not activating" why did the ABS and ECM ignore or not properly respond to the braking request? why the fail/safe friction braking mode fail to activate? what pedal pressure is required to activate mode? there are numerous prior reports of similar symptoms causing accidents in 2011/2012 Lincoln/Ford hybrids. What is the stopping distance from 60 mph in fail/safe mode. Ford literature on the hybrid braking system does not speak to this issue or give any warning to customers. How is the fail/safe friction braking system tested to insure proper operation in an emergency? why does the brake pedal go to the floor when driver is attempting a panic stop"

- West Dover, VT, USA

problem #1

Jun 282013

MKZ Hybrid 4-cyl

  • 37,000 miles
While driving on two lane road approx. 50 mph, engine stopped, advance track light came on, lost steering and breaking, coasted to stop. Restarted and drove home. Carried to dealer, who replaced. Steering gear. Computer should show you warning but not shut vehicle down loosing breaking and steering. If there had been traffic or had been on busy road traveling int. Speed could have been life taking for my family and others on same road.

- Killen, AL, USA

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