Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

3.0

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
47,500 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2003 Lincoln Navigator windows / windshield problems

windows / windshield problem

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2003 Lincoln Navigator Owner Comments

problem #2

Sep 102006

Navigator

  • 55,000 miles

A D V E R T I S E M E N T S

Vehicle was purchased at marshall bros in new orleans, vehicle was sold as a certified vehicle. Vehicle had to have a new transmission installed 2 months after vehicle purchased. Vehicle was sold with the problem known to dealership. Worker at location stated they knew it and when we purchased vehicle, they insisted on us buying an extended warranty since it was used. Insisted to the point of giving policy at cost, this was due to known problem, transmission case and unit was so badly damaged that it could not have been missed. Previous owner contacted and stated they told dealership of problem. Also since vehicle was owned electrical system has gone haywire, battery not charging periodically, alarm and lights operating on their own, lights staying on, coming on at night, radio staying on dealership stated they could not find anything wrong when brought in for issues, they kept vehicle for three days. Happened several more times, same statement by dealer. I researched problem on internet and discovered tsb's on same problems, but no recall. But tsbs have existed since 2004, dealer knew windshield leaks into computer and moonroof can leak causing same problem, dealership didn't fix anything, then when out of warranty dealership states known issue and fuse panel needs replacing at cost of $4,000. This should be a recall after my research and since the dealerships are doing everything they can including lying and selling vehicles with known problems. BBB was contacted and in process of having press involved. Please look at all complaints on issue and make a recall necessary. This is a dangerous problem, vehicles wrecking, putting drivers in dangerous situations.

- New Orleans, LA, USA

problem #1

Jul 062004

Navigator 8-cyl

  • Automatic transmission
  • 40,000 miles
Dealership replaced the motor and the computer of driver's seat that was too loose and moved back and forth while driving, causing a distraction to the consumer. 6 months later, consumer experienced the same problem. The vehicles brakes squeaked, the door panel was loose, the side mirror motor failed. There was a rattling noise coming from the rear center console and there was a loud humming noise from the passenger dash in cold weather. The gear shifter broke while driving. The original windshield wiper left a black smear on the window when it rained which made it difficult to see. The front door molding warped. The consumer no longer wasn't the vehicle and has requested a refund.

- Charlotte, NC, USA

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