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fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
10,656 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2014 Mazda CX-5 accessories - exterior problems

accessories - exterior problem

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2014 Mazda CX-5 Owner Comments (Page 3 of 3)

« Read the previous 20 complaints

problem #11

Jun 042014


  • 11,950 miles


In about one year and 12,000 miles this is the second cracked windshield I have had. This time I was driving and heard a pop. One minute later, there was a crack at the bottom of the windshield. No hits by a rock, nothing. This is an structural part of the car that is failing constantly, according to other Mazda owners and Mazda is looking the other way and denying that they have a problem. As somebody has said, it is probable that in order to save weight they made the windshield too thin, and it fails after a few months of service due to excessive stress. When you go to the dealer, they run the "pencil test", an idiotic way to test stress and they tell you that a rock hit your car.

- Saint Paul, MN, USA

problem #10

Apr 222014

CX-5 4-cyl

  • 18,000 miles
Windshield crack for no apparent reason right side center running 1 foot 1/2 toward center.

- New York, NY, USA

problem #9

Feb 072014


  • 2,000 miles
Wipers freeze in resting place during intermittent use in freezing weather. The defroster melts snow on windshield, but does not adequately warm the wiper resting place. The result is that, when used, the wipers get wet and when they return to their resting position they freeze to the windshield. Driver must stop and exit vehicle to free wipers to get them to work. The problem happens with vehicle at normal operating temperature with defroster at maximum temperature and fan setting. This is a safety hazard because of reduced visibility, and the hazards associated with roadside stops during winter driving conditions.

- Reno, NV, USA

problem #8

Mar 112014

CX-5 4-cyl

  • 28,000 miles


While sitting in my CX5 eating my lunch I noticed that there was a vertical crack in the windshield. I got out of the car to inspect for an impact point but could find none. I was bewildered because the crack just seemed to appear out of nowhere and for no cause. The crack is about 18 inches long and is almost dead center of the windshield left-to-right and starts from the very bottom of the windshield and runs upward and then curves at about 90 degrees. Several days later the crack lengthened horizontally and is now also about 6 inches in width as well. Upon googling cracked windshields on the CX5, I found plentiful other documentations of this problem. It is obviously a known issue with the frame of the vehicle causing stress on the windshield and I am wondering if Mazda will recall the vehicle and make a repair.

- Lakeland, FL, USA

problem #7

Mar 172014


  • 10,000 miles
I had driven my 2014 Cx-5 all day and had parked it in the garage for an hour. I left again and noticed a long crack in my windshield that wasn't there an hour before. There was a very tiny impact point, which under any other circumstances would not have cracked the windshield approx.15 inches. It seems like this windshield is a very cheap, low quality product. I have had other rocks hit my other cars' windshields and had a very large impact point. No other time has any other windshield on my other cars cracked to this extent. I took it to my Mazda dealer and the service guy admitted it was a very small impact point, barely seen at a glance. They refused to replace the glass because it was an impact.

- Manvel, TX, USA

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problem #6

Feb 122014

CX-5 4-cyl

  • 10,212 miles
Crack appeared in the windshield while parked overnight. Crack starts halfway up, at the driver side edge of the windshield and extends approximately 16 inches towards the middle of the windshield. When the windshield was replaced, the installer did not find any evidence that the windshield had been struck by anything.

- Marietta, OH, USA

problem #5

Mar 132014

CX-5 4-cyl

  • 15,000 miles


Stress crack appeared from exact middle of top of windshield and spread down during the drive. Search on the internet reveals other Mazda Cx-5 owners reporting same issue (especially like ours those with rain sensors and smart braking sensors which is the area of the windshield the crack started from for us). Internet search also finds that windshields have been back logged and people have had to wait for replacements.

- Mount Sinai, NY, USA

problem #4

Jun 262013


  • 1,800 miles
Cracked windshield on a new - 1800 miles, 2014 Cx-5 grand touring with smart city brake support system and rain sensor. A crack mysteriously appeared in the front windshield of my car, as it was parked in our driveway. The crack starts at the top center and runs straight down to the rear view mirror and then forms an "S" shape and stops beneath the mirror. As discussions grow on the Mazda forum, it is apparent that this is a problem. I wonder if this problem is due to poor factory installation and/or an overall issue with the quality of Mazda windshields. At this point, I am concerned about safety issues, especially in an accident or anything that impacts the windshield, such as a rock, with any force.

- Bethesda, MD, USA

problem #3

Oct 032013


  • 1,800 miles
Windshield was cracked, from the passenger side bottom and it was about a foot long, too new for this to happen this is my 2nd Mazda never had it done before and as with my other cars this is the first.

- Savannah, GA, USA

problem #2

Dec 062013

CX-5 4-cyl

  • 400 miles
The contact owns a 2014 Mazda CX5. The contact stated that the driver's side-view mirror would vibrate excessively when driving at various speeds. Additionally, the overhead compartment would also vibrate and exhibit an abnormal shuttering noise. The vehicle was taken to the dealer for diagnosis. The manufacturer was made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 400.

- Quincy, MA, USA

problem #1

Nov 242013


  • 7,000 miles
Windshield crack almost 2 feet in length from tiny rock hit.

- Riverside, CA, USA

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