NHTSA — Fuel/Propulsion System Problems

4.4

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
25,196 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2014 Mazda CX-5 fuel system problems

fuel system problem

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2014 Mazda CX-5 Owner Comments

problem #5

Nov 222021

CX-5

  • miles

A D V E R T I S E M E N T S

Strong gasoline odor outside the vehicle. I verified that the gas cap is locked after filling up. I see no dash board warning lights that would suggest that there is a problem with the fuel cap or fuel system. The odor is still there even after running the tank down considerably. The smell is mostly detected on the driver side of the vehicle starting at the driver door and moving toward the rear of the vehicle where the fuel door is positioned. The smell is there in warm and cooler weather. It is 60 degrees F and I can smell.it.

- Summerville, SC, USA

problem #4

Mar 152019

CX-5

  • 80,000 miles
The engine was in drive and the brake pedal was fully depressed. The car was stopped for at least 5 seconds- at which point the engine starts to rev, loud clunk from behind and the car jumps forward at least 5 feet. Feels as though was hit from behind. In addition, the car suddenly starts to rev up to 4000-5000 RPM while at stop and while driving locally (not highway driving)

- Ambler, PA, USA

problem #3

Apr 112014

CX-5

  • 19,000 miles
Approximately April 2014, I began to notice a gas odor in the cab of my 2014 Mazda Cx-5 touring. The odor was stronger when I exited the vehicle and stronger still at the rear of the vehicle. It continued sporadically and began to grow in intensity over time. I then began to notice that my gas mileage indicator would drop the miles left on my gas tank from approximately 15-50 miles from the time it was parked to the next time I started the engine. On one occasion my vehicle lost all the gas and I had to call ins co for gas tow in July, 2014. I was also noticing dead spots on the grass section of my driveway under where my car had been parked. I scheduled an online appointment to Mazda dealership where I had purchased the vehicle. I shared the aforementioned with serv advisor. He did not ask to see them. After insp, advisor stated he had not found the source of the gas leak but could smell the gas leak/odor from the vehicle and he arranged for a rental until they could identify the problem. The next day he still hadn't found the problem but Mazda told him to replace the gas sensor. I asked him several times where the gas was leaking from and he stated he did not know. I expressed my concerns that if they didn't know, then how could they repair the leak correctly and safely. He stated he did not know where it was leaking from but would replace the sensor per Mazda instruction and my vehicle would be ready on 8/14/14. I called advisor back on 8/13/14 to voice my concerns again but he never returned my call. This problem continues and is intermittent. I have recently contacted Mazda corporate, 8/2016, and sent the pics to Mazda corporate.

- Fresno, CA, USA

problem #2

Dec 142014

CX-5 4-cyl

  • Automatic transmission
  • 10,978 miles
Turning into interstate entrance ramp, vehicle accelerated normally up to about 40 mph, then lost all power even though engine raced. Switched auto trans to manual mode and display was blank where it should have shown current gear. Coasted onto shoulder and shut off ignition..... after a few minutes, started engine and issue has not recurred.had noted a smell as of burning plastic for several miles prior to this incident... following day, dealer found "what looked like carpet debris wrapped around speed sensors" and removed it. They found no other problem......current mileage is 14,590 and problem has not recurred....updated 08/12/15 updated 12/23/2015

- Lawrenceville, GA, USA

problem #1

Apr 012014

CX-5

  • 16,000 miles
The contact owns a 2014 Mazda Cx-5. the contact noticed a strong fuel odor in the cabin of the vehicle and stated that the fuel tank emptied prematurely. After inspecting the vehicle, the contact discovered a fuel leak. The dealer stated that the fuel sensor was defective, but the origin of the fuel leak could not be located. The vehicle was not repaired and the manufacturer was notified. The failure mileage was 16,000.

- Fresno, CA, USA

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