10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
7,706 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2015 Mazda CX-5 seat belts / air bags problems

seat belts / air bags problem

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2015 Mazda CX-5 Owner Comments

problem #3

Jan 312020

CX-5 4-cyl

  • 0 miles

A D V E R T I S E M E N T S

The contact owned a 2015 Mazda CX5. The contact stated that the vehicle was at stand still at a stop sign, when she started to move forward when another vehicle impacted the front driver side. The air bags did not deploy. The contact stated no warning light was illuminated. The contact stated no one injured or in need to seek medical attention. A police report was filed. The vehicle was not drivable and considered totaled. The vehicle was towed to impound lot. The vehicle was not diagnosed as of yet. A dealer was not contacted. The manufacturer had not been informed of failure. The failure mileage was unknown.

- Trenton, NJ, USA

problem #2

Oct 102016

CX-5

  • miles
The contact owns a 2015 Mazda Cx-5. the contact received a recall notice for NHTSA campaign number: 16V644000 (air bags). The contact stated that the parts needed for the recall remedy were still not available and that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.

- Anoka, MN, USA

problem #1

May 312016

CX-5

  • 23,117 miles
I was driving on a highway at approximately 50 mph. I was hit in the right side back of the vehicle. This caused that the vehicle veered to the left hitting the central metal barrier of the road in the front left side. The vehicle made a 360 degrees turn and hit the barrier again, this time with the right front side. Finally, the vehicle came to a stop in the center lane (this is a three lane highway). According to the insurance company this vehicle is a total loss. Now comes the worst part. Of the four airbags, two in the front, two side curtains, only the right curtain activated. The three other airbags did not deploy. Luckly, there was no physical harm to my granddaughter or to me, but the mental anguish is unbearable. My granddaughter is not mentally prepared to drive again.

- Carolina, PR, USA

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