NHTSA — Suspension Problems

CarComplaints.com Seal Of Pretty Good

CarComplaints.com Notes: Mazda included the 2009 Mazda CX-9 brake booster in a special extended warranty (now expired) that covered 2007-2013 model years.

However, brake booster complaints never materialized as a defect trend for the 2009 CX-9 — both with our complaint data & with the NHTSA's complaint data. So, we highly recommend this 2009 model year!

2.9

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
49,580 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 Mazda CX-9 suspension problems

suspension problem

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2009 Mazda CX-9 Owner Comments

problem #5

Sep 112016

CX-9

  • miles

A D V E R T I S E M E N T S

I received a notice that water may enter the front suspension lower arm ball joint fittings during driving. Nothing has happened since receiving a notice in September 2015. They said parts are not available and they will notify me when they are available.

- Trabuco Canyon, CA, USA

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problem #4

Mar 102016

CX-9

  • 74,000 miles
While traveling @ about 15 mph made a right turn up a one way street, car made a loud thump sound and lurched forward. At which point the car stopped and I was not able to move back or forward. Exited vehicle to find driver side wheel broke off and moved forward in the wheel well. Mazda roadside was called and flatbed service arranged. Car is well maintained and only has 74,000 miles. Mazda needs to act quickly on this recall issue because some one is going to get seriously injured or kiilled (driving at highway speeds)

- Forest Hills, NY, USA

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problem #3

Oct 282015

CX-9

  • 70,000 miles
The contact owns a 2009 Mazda Cx-9. while driving at various speeds, an abnormal noise was heard while attempting to make a left turn. The vehicle was taken to an independent mechanic where it was diagnosed that the driver side lower control arm was failing and needed to be replaced. The vehicle was not repaired. The contact received notification of NHTSA campaign number: 15V451000 (suspension). The part to do the recall repair was unavailable. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not aware of the issue. The failure mileage was approximately 70,000. VIN tool confirms parts not available.

- Riverbank, CA, USA

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problem #2

Aug 242015

CX-9

  • 38,900 miles
The contact owns a 2009 Mazda Cx-9. while driving downhill at approximately 75 mph, the brake pedal was depressed and the vehicle shook violently without warning. The vehicle was taken to a dealer where it was diagnosed that the ball joint and lower control arm separated and the rack and pinion failed and needed to be replaced. The manufacturer was not made aware of the failure and the vehicle was included in NHTSA campaign number: 15V451000 (suspension) however, parts to do the repairs were unavailable. The failure mileage was approximately 38,900.

- Aurora, CO, USA

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problem #1

Sep 252015

CX-9

  • 65,000 miles
The contact owns a 2009 Mazda Cx-9. while driving approximately 20 mph, there was an abnormal noise, the ball joints failed, and the vehicle suddenly stopped. The vehicle was towed to the dealer, but was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 15V451000 (suspension); however, the part to do the repair was not available. The approximate failure mileage was 65,000.

- Bronx, NY, USA

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